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Ticket No:
#00014812
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY 0101170291328
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 21/06/18 11:49 Meter/Type: 0101170291328 Retailer/Operator: Fucil/ Token Ref: 583699492562954 Supplier Ref: 583699492562954 Receipt: FuGrp3EMDB00845805 Total Value: N3,000.00 Standard: N3,000.00 - 48553504467823978996 Fixed: N0.00 Date Sold: 24/08/18 12:53 Meter/Type: 0101170291328 Retailer/Operator: BOCA/ Token Ref: 182361153306 Supplier Ref: 182361153306 Receipt: Adroit3EMDB01003594 Total Value: N4,000.00 Standard: N4,000.00 - 18665850939703405490 Fixed: N0.00 Date Sold: 19/11/18 08:24 Meter/Type: 0101170291328 Retailer/Operator: DATAPEX/ Token Ref: 000677564582 Supplier Ref: 000677564582 Receipt: Adroit3EMDB01284053 Total Value: N2,000.00 Standard: N2,000.00 - 23677748418875401285 Fixed: N0.00 Date Sold: 31/01/19 16:10 Meter/Type: 0101170291328 Retailer/Operator: Fucil/ Token Ref: 168051679987577 Supplier Ref: 168051679987577 Receipt: FuGrp3EMDB01715226 Total Value: N2,000.00 Standard: N2,000.00 - 20246926546773102720 Fixed: N0.00 Date Sold: 29/04/19 12:36 Meter/Type: 0101170291328 Retailer/Operator: InfoStrategy/ Token Ref: 190429113426 Supplier Ref: 190429113426 Receipt: infSgr3EMDB02260974 Total Value: N2,000.00 Standard: N2,000.00 - 59323594008579227885 Fixed: N0.00 Date Sold: 28/07/19 19:10 Meter/Type: 0101170291328 Retailer/Operator: InfoStrategy/ Token Ref: 190728180917 Supplier Ref: 190728180917 Receipt: infSgr3EMDB02714018 Total Value: N1,800.00 Standard: N1,800.00 - 69294714041763439672 Fixed: N0.00 Date Sold: 16/10/19 17:50 Meter/Type: 0101170291328 Retailer/Operator: DATAPEX/ Token Ref: 157124111687 Supplier Ref: 157124111687 Receipt: Adroit3EMDB03139400 Total Value: N8,000.00 Standard: N2,000.00 - 02942769206699562068 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 10/01/20 12:30 Meter/Type: 0101170291328 Retailer/Operator: BOCA/ Token Ref: 200101133338 Supplier Ref: 200101133338 Receipt: Adroit3EMDB03755809 Total Value: N8,000.00 Standard: N2,000.00 - 02979615928189788124 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/04/20 15:43 Meter/Type: 0101170291328 Retailer/Operator: BOCA/ Token Ref: 201181543182 Supplier Ref: 201181543182 Receipt: Adroit3EMDB04671413 Total Value: N8,000.00 Standard: N2,000.00 - 50063836844919221128 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/06/20 14:37 Meter/Type: 0101170291328 Retailer/Operator: BOCA/ Token Ref: 201561437190 Supplier Ref: 201561437190 Receipt: Adroit3EMDB04917635 Total Value: N6,000.00 Standard: N2,000.00 - 39453615070248926184 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/07/20 12:06 Meter/Type: 0101170291328 Retailer/Operator: BOCA/ Token Ref: 202091206107 Supplier Ref: 202091206107 Receipt: Adroit3EMDB05301299 Total Value: N3,000.00 Standard: N1,000.00 - 13546353712311679473 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 18