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Ticket No:
#00014810
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Date Sold: 24/10/18 11:07 Meter/Type: 0101161018458 Retailer/Operator: eTranzact/ Token Ref: 829711070000 Supplier Ref: 829711070000 Receipt: Adroit3EMDB01195101 Total Value: N1,000.00 Standard: N1,000.00 - 22241575911078608048 Fixed: N0.00 Date Sold: 02/11/18 16:18 Meter/Type: 0101161018458 Retailer/Operator: BOCA/ Token Ref: 183061618376 Supplier Ref: 183061618376 Receipt: Adroit3EMDB01230401 Total Value: N1,000.00 Standard: N1,000.00 - 68370921664612506848 Fixed: N0.00 Date Sold: 12/11/18 16:11 Meter/Type: 0101161018458 Retailer/Operator: eTranzact/ Token Ref: 831616110000 Supplier Ref: 831616110000 Receipt: Adroit3EMDB01264287 Total Value: N1,000.00 Standard: N1,000.00 - 01440114714450223767 Fixed: N0.00 Date Sold: 20/11/18 10:40 Meter/Type: 0101161018458 Retailer/Operator: DATAPEX/ Token Ref: 000677722173 Supplier Ref: 000677722173 Receipt: Adroit3EMDB01289337 Total Value: N1,000.00 Standard: N1,000.00 - 02042401342944880789 Fixed: N0.00 Date Sold: 06/12/18 14:39 Meter/Type: 0101161018458 Retailer/Operator: BOCA/ Token Ref: 183401339313 Supplier Ref: 183401339313 Receipt: Adroit3EMDB01349751 Total Value: N1,000.00 Standard: N1,000.00 - 19358101747398729349 Fixed: N0.00 Date Sold: 14/01/19 10:07 Meter/Type: 0101161018458 Retailer/Operator: DATAPEX/ Token Ref: 154745324426 Supplier Ref: 154745324426 Receipt: Adroit3EMDB01573823 Total Value: N1,000.00 Standard: N1,000.00 - 09844107926181865068 Fixed: N0.00 Date Sold: 26/01/19 10:08 Meter/Type: 0101161018458 Retailer/Operator: BOCA/ Token Ref: 190260908193 Supplier Ref: 190260908193 Receipt: Adroit3EMDB01667437 Total Value: N1,000.00 Standard: N1,000.00 - 72585313169214528376 Fixed: N0.00 Date Sold: 09/08/19 15:49 Meter/Type: 0101161018458 Retailer/Operator: BOCA/ Token Ref: 192211449277 Supplier Ref: 192211449277 Receipt: Adroit3EMDB02779856 Total Value: N3,000.00 Standard: N3,000.00 - 72047894075572013170 Fixed: N0.00 Total records returned: 12