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Ticket No:
#00014799
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY (54160924616) Dear support kindly supply us with the vending history of this customer warm regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 26/07/18 16:00 Meter/Type: 54160924616 Retailer/Operator: Fucil/ Token Ref: 319734257852674 Supplier Ref: 319734257852674 Receipt: FuGrp3EMDB00927312 Total Value: N5,000.00 Standard: N5,000.00 - 60562320401039957466 Fixed: N0.00 Date Sold: 14/08/18 10:52 Meter/Type: 54160924616 Retailer/Operator: Fucil/ Token Ref: 421568837910100 Supplier Ref: 421568837910100 Receipt: FuGrp3EMDB00974964 Total Value: N2,000.00 Standard: N2,000.00 - 07214298174717997768 Fixed: N0.00 Date Sold: 29/09/18 11:46 Meter/Type: 54160924616 Retailer/Operator: Fucil/ Token Ref: 621193566770666 Supplier Ref: 621193566770666 Receipt: FuGrp3EMDB01110410 Total Value: N2,000.00 Standard: N2,000.00 - 70570045295242100784 Fixed: N0.00 Date Sold: 01/10/18 10:49 Meter/Type: 54160924616 Retailer/Operator: Fucil/ Token Ref: 769017896943494 Supplier Ref: 769017896943494 Receipt: FuGrp3EMDB01114600 Total Value: N3,000.00 Standard: N3,000.00 - 56267591115483710534 Fixed: N0.00 Date Sold: 09/11/18 08:40 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 183130840403 Supplier Ref: 183130840403 Receipt: Adroit3EMDB01253198 Total Value: N2,000.00 Standard: N2,000.00 - 58625965547594335944 Fixed: N0.00 Date Sold: 24/11/18 11:24 Meter/Type: 54160924616 Retailer/Operator: eTranzact/ Token Ref: 832811230000 Supplier Ref: 832811230000 Receipt: Adroit3EMDB01303976 Total Value: N3,000.00 Standard: N3,000.00 - 11689583881899661050 Fixed: N0.00 Date Sold: 11/12/18 09:39 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 183450839112 Supplier Ref: 183450839112 Receipt: Adroit3EMDB01369730 Total Value: N3,000.00 Standard: N3,000.00 - 46898227421430792267 Fixed: N0.00 Date Sold: 18/01/19 14:23 Meter/Type: 54160924616 Retailer/Operator: DATAPEX/ Token Ref: 154781420807 Supplier Ref: 154781420807 Receipt: Adroit3EMDB01611728 Total Value: N3,000.00 Standard: N3,000.00 - 26286398969915653146 Fixed: N0.00 Date Sold: 07/03/19 14:16 Meter/Type: 54160924616 Retailer/Operator: DATAPEX/ Token Ref: 155196100811 Supplier Ref: 155196100811 Receipt: Adroit3EMDB01976932 Total Value: N2,000.00 Standard: N2,000.00 - 55754571991300460385 Fixed: N0.00 Date Sold: 24/04/19 16:26 Meter/Type: 54160924616 Retailer/Operator: Fucil/ Token Ref: 212064819874487 Supplier Ref: 212064819874487 Receipt: FuGrp3EMDB02235282 Total Value: N2,000.00 Standard: N2,000.00 - 50076170292842254015 Fixed: N0.00 Date Sold: 23/05/19 10:38 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 191430938516 Supplier Ref: 191430938516 Receipt: Adroit3EMDB02383476 Total Value: N2,000.00 Standard: N2,000.00 - 26439669834341866771 Fixed: N0.00 Date Sold: 25/06/19 13:02 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 191761202326 Supplier Ref: 191761202326 Receipt: Adroit3EMDB02555144 Total Value: N3,000.00 Standard: N3,000.00 - 25421321356674287628 Fixed: N0.00 Date Sold: 23/07/19 09:34 Meter/Type: 54160924616 Retailer/Operator: Fucil/ Token Ref: 334674560609964 Supplier Ref: 334674560609964 Receipt: FuGrp3EMDB02686595 Total Value: N2,000.00 Standard: N2,000.00 - 15237756375562344962 Fixed: N0.00 Date Sold: 03/08/19 15:03 Meter/Type: 54160924616 Retailer/Operator: DATAPEX/ Token Ref: 156483738305 Supplier Ref: 156483738305 Receipt: Adroit3EMDB02750214 Total Value: N3,000.00 Standard: N3,000.00 - 06436551516104749441 Fixed: N0.00 Date Sold: 19/08/19 15:12 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 192311412370 Supplier Ref: 192311412370 Receipt: Adroit3EMDB02828084 Total Value: N2,000.00 Standard: N2,000.00 - 56502554698449507718 Fixed: N0.00 Date Sold: 11/09/19 11:18 Meter/Type: 54160924616 Retailer/Operator: Fucil/ Token Ref: 343919147008785 Supplier Ref: 343919147008785 Receipt: FuGrp3EMDB02946192 Total Value: N2,000.00 Standard: N2,000.00 - 66315755133015396802 Fixed: N0.00 Date Sold: 05/10/19 10:17 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 192780918426 Supplier Ref: 192780918426 Receipt: Adroit3EMDB03078811 Total Value: N2,000.00 Standard: N2,000.00 - 42964965126208537007 Fixed: N0.00 Date Sold: 21/10/19 10:22 Meter/Type: 54160924616 Retailer/Operator: eTranzact/ Token Ref: 929409230000 Supplier Ref: 929409230000 Receipt: Adroit3EMDB03160217 Total Value: N3,000.00 Standard: N3,000.00 - 69615715840785818386 Fixed: N0.00 Date Sold: 16/11/19 09:59 Meter/Type: 54160924616 Retailer/Operator: DATAPEX/ Token Ref: 157389125131 Supplier Ref: 157389125131 Receipt: Adroit3EMDB03319827 Total Value: N1,000.00 Standard: N1,000.00 - 02925719261312542154 Fixed: N0.00 Date Sold: 20/11/19 09:43 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 193240845328 Supplier Ref: 193240845328 Receipt: Adroit3EMDB03341262 Total Value: N2,000.00 Standard: N2,000.00 - 01910692401923294497 Fixed: N0.00 Date Sold: 09/12/19 17:51 Meter/Type: 54160924616 Retailer/Operator: DATAPEX/ Token Ref: 157590684812 Supplier Ref: 157590684812 Receipt: Adroit3EMDB03503856 Total Value: N2,000.00 Standard: N2,000.00 - 11202674021791602962 Fixed: N0.00 Date Sold: 31/12/19 16:41 Meter/Type: 54160924616 Retailer/Operator: DATAPEX/ Token Ref: 157780343461 Supplier Ref: 157780343461 Receipt: Adroit3EMDB03682492 Total Value: N3,000.00 Standard: N3,000.00 - 37831039181132722993 Fixed: N0.00 Date Sold: 17/01/20 14:35 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 200171338314 Supplier Ref: 200171338314 Receipt: Adroit3EMDB03815193 Total Value: N1,000.00 Standard: N1,000.00 - 34417438881777635054 Fixed: N0.00 Date Sold: 25/01/20 15:23 Meter/Type: 54160924616 Retailer/Operator: DATAPEX/ Token Ref: 157995879601 Supplier Ref: 157995879601 Receipt: Adroit3EMDB03883311 Total Value: N3,000.00 Standard: N3,000.00 - 11660964562188138228 Fixed: N0.00 Date Sold: 13/02/20 13:59 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 200441259034 Supplier Ref: 200441259034 Receipt: Adroit3EMDB04058710 Total Value: N1,000.00 Standard: N1,000.00 - 60235035951664080097 Fixed: N0.00 Date Sold: 03/04/20 11:02 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 200941002373 Supplier Ref: 200941002373 Receipt: Adroit3EMDB04496514 Total Value: N7,000.00 Standard: N1,000.00 - 37745634612821038360 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 11/04/20 11:51 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 201021051022 Supplier Ref: 201021051022 Receipt: Adroit3EMDB04553710 Total Value: N1,000.00 Standard: N1,000.00 - 61262610195092588107 Fixed: N0.00 Date Sold: 17/04/20 13:23 Meter/Type: 54160924616 Retailer/Operator: BOCA/ Token Ref: 201081323345 Supplier Ref: 201081323345 Receipt: Adroit3EMDB04589691 Total Value: N1,000.00 Standard: N1,000.00 - 55447339826300210205 Fixed: N0.00 Total records returned: 50