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Ticket No:
#00014781
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VH Dear IT Support, kindly generate the VH for the meter number below 0101170455386 regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Top of Form Date Sold: 18/04/20 21:11 Meter/Type: 0101170455386 Retailer/Operator: BOCA/ Token Ref: 201092111441 Supplier Ref: 201092111441 Receipt: Adroit3EMDB04605303 Total Value: N2,000.00 Standard: N2,000.00 - 33795421394751890706 Fixed: N0.00 Date Sold: 15/05/20 17:12 Meter/Type: 0101170455386 Retailer/Operator: BOCA/ Token Ref: 201361712585 Supplier Ref: 201361712585 Receipt: Adroit3EMDB04781976 Total Value: N1,000.00 Standard: N1,000.00 - 69439016439872594659 Fixed: N0.00 Date Sold: 31/05/20 14:53 Meter/Type: 0101170455386 Retailer/Operator: BOCA/ Token Ref: 201521453280 Supplier Ref: 201521453280 Receipt: Adroit3EMDB04891758 Total Value: N2,000.00 Standard: N2,000.00 - 41684700822970473598 Fixed: N0.00 Total records returned: 10 Bottom of Form