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Ticket No:
#00014756
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for VH of 54160976251 Dear IT Support Team, Kindly furnish us with VH of 54160976251. Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 23/02/19 09:17 Meter/Type: 54160976251 Retailer/Operator: DATAPEX/ Token Ref: 155090624932 Supplier Ref: 155090624932 Receipt: Adroit3EMDB01889002 Total Value: N2,000.00 Standard: N2,000.00 - 50662074067139013700 Fixed: N0.00 Date Sold: 06/03/19 04:56 Meter/Type: 54160976251 Retailer/Operator: Pagatech/ Token Ref: 906503563428 Supplier Ref: 906503563428 Receipt: PagT13EMDB01967787 Total Value: N3,000.00 Standard: N3,000.00 - 22508171588386294945 Fixed: N0.00 Date Sold: 21/03/19 19:56 Meter/Type: 54160976251 Retailer/Operator: BOCA/ Token Ref: 190801856421 Supplier Ref: 190801856421 Receipt: Adroit3EMDB02050874 Total Value: N4,500.00 Standard: N4,500.00 - 70970166468710421877 Fixed: N0.00 Date Sold: 30/08/19 14:43 Meter/Type: 54160976251 Retailer/Operator: Pagatech/ Token Ref: 924213434091 Supplier Ref: 924213434091 Receipt: PagT13EMDB02882838 Total Value: N2,000.00 Standard: N2,000.00 - 06643129675694061626 Fixed: N0.00 Date Sold: 30/03/20 00:03 Meter/Type: 54160976251 Retailer/Operator: BOCA/ Token Ref: 200892303231 Supplier Ref: 200892303231 Receipt: Adroit3EMDB04455554 Total Value: N2,000.00 Standard: N2,000.00 - 04074473011793184820 Fixed: N0.00 Total records returned: 10