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Ticket No:
#00014748
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for VH of 0101170232819 Dear IT Support Team, Kindly furnish us with VH of 0101170232819. Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 24/04/18 13:50 Meter/Type: 0101170232819 Retailer/Operator: BOCA/ Token Ref: 811412501363 Supplier Ref: 811412501363 Receipt: Adroit3EMDB00730893 Total Value: N1,000.00 Standard: N1,000.00 - 52270573983620934143 Fixed: N0.00 Date Sold: 13/08/18 17:16 Meter/Type: 0101170232819 Retailer/Operator: BOCA/ Token Ref: 822516161301 Supplier Ref: 822516161301 Receipt: Adroit3EMDB00973851 Total Value: N3,000.00 Standard: N3,000.00 - 35162034710745584137 Fixed: N0.00 Date Sold: 17/11/18 09:59 Meter/Type: 0101170232819 Retailer/Operator: BOCA/ Token Ref: 183210959144 Supplier Ref: 183210959144 Receipt: Adroit3EMDB01280257 Total Value: N1,500.00 Standard: N1,500.00 - 66358443393889117582 Fixed: N0.00 Date Sold: 04/03/19 18:15 Meter/Type: 0101170232819 Retailer/Operator: BOCA/ Token Ref: 190631715365 Supplier Ref: 190631715365 Receipt: Adroit3EMDB01957638 Total Value: N1,500.00 Standard: N1,500.00 - 02278993327756690628 Fixed: N0.00 Date Sold: 11/03/19 13:34 Meter/Type: 0101170232819 Retailer/Operator: BOCA/ Token Ref: 190701234194 Supplier Ref: 190701234194 Receipt: Adroit3EMDB01997030 Total Value: N2,000.00 Standard: N2,000.00 - 10770561340343181743 Fixed: N0.00 Date Sold: 22/03/19 16:57 Meter/Type: 0101170232819 Retailer/Operator: BOCA/ Token Ref: 190811557274 Supplier Ref: 190811557274 Receipt: Adroit3EMDB02055433 Total Value: N1,000.00 Standard: N1,000.00 - 52789508648848044652 Fixed: N0.00 Date Sold: 25/03/19 18:15 Meter/Type: 0101170232819 Retailer/Operator: BOCA/ Token Ref: 190841715243 Supplier Ref: 190841715243 Receipt: Adroit3EMDB02068332 Total Value: N1,000.00 Standard: N1,000.00 - 60729352021625229371 Fixed: N0.00 Date Sold: 17/07/19 18:10 Meter/Type: 0101170232819 Retailer/Operator: BOCA/ Token Ref: 191981709564 Supplier Ref: 191981709564 Receipt: Adroit3EMDB02663258 Total Value: N1,000.00 Standard: N1,000.00 - 11193555098152546843 Fixed: N0.00 Date Sold: 19/12/19 20:54 Meter/Type: 0101170232819 Retailer/Operator: DATAPEX/ Token Ref: 157678182071 Supplier Ref: 157678182071 Receipt: Adroit3EMDB03576219 Total Value: N1,000.00 Standard: N1,000.00 - 05568115482669576897 Fixed: N0.00 Total records returned: 12