JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00014741
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for VH of 0101185053242 Dear IT Support Team, Kindly furnish us with VH of 0101185053242. Thank you
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 03/12/19 14:57 Meter/Type: 0101185053242 Retailer/Operator: BOCA/ Token Ref: 193371359488 Supplier Ref: 193371359488 Receipt: Adroit3EMDB03453799 Total Value: N4,000.00 Standard: N4,000.00 - 37323683023452072531 Fixed: N0.00 Date Sold: 23/12/19 20:36 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 157712634485 Supplier Ref: 157712634485 Receipt: Adroit3EMDB03610898 Total Value: N1,000.00 Standard: N1,000.00 - 15811876515684952476 Fixed: N0.00 Date Sold: 24/12/19 09:38 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 157717329396 Supplier Ref: 157717329396 Receipt: Adroit3EMDB03613098 Total Value: N4,000.00 Standard: N4,000.00 - 67654101851376799524 Fixed: N0.00 Date Sold: 01/01/20 20:19 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 157790292919 Supplier Ref: 157790292919 Receipt: Adroit3EMDB03689816 Total Value: N2,000.00 Standard: N2,000.00 - 52438805357272191591 Fixed: N0.00 Date Sold: 04/01/20 11:04 Meter/Type: 0101185053242 Retailer/Operator: Pagatech/ Token Ref: 000410071930 Supplier Ref: 000410071930 Receipt: PagT13EMDB03705831 Total Value: N3,000.00 Standard: N3,000.00 - 45979754611553455838 Fixed: N0.00 Date Sold: 11/01/20 10:05 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 157873008853 Supplier Ref: 157873008853 Receipt: Adroit3EMDB03763055 Total Value: N2,000.00 Standard: N2,000.00 - 46926567802955464789 Fixed: N0.00 Date Sold: 21/01/20 21:09 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 157963396209 Supplier Ref: 157963396209 Receipt: Adroit3EMDB03850905 Total Value: N2,000.00 Standard: N2,000.00 - 05687484129456015510 Fixed: N0.00 Date Sold: 22/01/20 12:44 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 157969004301 Supplier Ref: 157969004301 Receipt: Adroit3EMDB03854450 Total Value: N2,000.00 Standard: N2,000.00 - 64867266690558380655 Fixed: N0.00 Date Sold: 04/02/20 07:49 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 158079536651 Supplier Ref: 158079536651 Receipt: Adroit3EMDB03971597 Total Value: N2,000.00 Standard: N2,000.00 - 01589131866212465322 Fixed: N0.00 Date Sold: 06/02/20 08:35 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 158097093983 Supplier Ref: 158097093983 Receipt: Adroit3EMDB03991570 Total Value: N4,000.00 Standard: N4,000.00 - 58278887556238144872 Fixed: N0.00 Date Sold: 28/02/20 10:27 Meter/Type: 0101185053242 Retailer/Operator: DATAPEX/ Token Ref: 158287845670 Supplier Ref: 158287845670 Receipt: Adroit3EMDB04201432 Total Value: N2,000.00 Standard: N2,000.00 - 62253109965100550760 Fixed: N0.00 Date Sold: 22/03/20 16:20 Meter/Type: 0101185053242 Retailer/Operator: BOCA/ Token Ref: 200821520458 Supplier Ref: 200821520458 Receipt: Adroit3EMDB04397586 Total Value: N5,000.00 Standard: N5,000.00 - 61906874395606147092 Fixed: N0.00 Total records returned: 48