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Ticket No:
#00014739
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Vending history and total debt Please kindly send me the total outstanding debt and vending history of these customer; 0101160353195
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt
Impact Summary:
Hello, Find below, Debt Details • Name: OUTSTANDING BALANCE • Reference Number: 0101160353195 • Start Date: 3/1/2018 • Category: Outstanding Balance • Original Balance: $134,297.55 • Outstanding Balance: $76,297.55 • Running Balance: $76,297.55 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/15/2020 1:09:40 PM Date Sold: 08/02/18 14:15 Meter/Type: 0101160353195 Retailer/Operator: Fucil/ Token Ref: 165850220796869 Supplier Ref: 165850220796869 Receipt: FuGrp3EMDB00615772 Total Value: N2,000.00 Standard: N2,000.00 - 33133837956484891821 Date Sold: 27/02/18 09:19 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 805809191069 Supplier Ref: 805809191069 Receipt: Adroit3EMDB00641427 Total Value: N2,000.00 Standard: N2,000.00 - 13991259262610372913 Date Sold: 11/03/18 15:10 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 807015101031 Supplier Ref: 807015101031 Receipt: Adroit3EMDB00662281 Total Value: N3,000.00 Standard: N1,000.00 - 32982624375624809298 Debt: N2,000.00 - Total Debt/Refund Date Sold: 11/03/18 15:46 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 807015461037 Supplier Ref: 807015461037 Receipt: Adroit3EMDB00662291 Total Value: N2,000.00 Standard: N2,000.00 - 40500861990938410631 Date Sold: 28/03/18 20:15 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 808719141665 Supplier Ref: 808719141665 Receipt: Adroit3EMDB00688289 Total Value: N2,000.00 Standard: N2,000.00 - 06119584045248125518 Date Sold: 22/04/18 12:44 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 811211441023 Supplier Ref: 811211441023 Receipt: Adroit3EMDB00726987 Total Value: N3,000.00 Standard: N1,000.00 - 58467780957160921616 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/04/18 20:13 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 812019131040 Supplier Ref: 812019131040 Receipt: Adroit3EMDB00743240 Total Value: N3,000.00 Standard: N3,000.00 - 27222541966235375130 Fixed: N0.00 Date Sold: 17/05/18 15:53 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 000650819404 Supplier Ref: 000650819404 Receipt: Adroit3EMDB00774894 Total Value: N3,000.00 Standard: N1,000.00 - 72793634846693548138 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/05/18 15:29 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 000651681011 Supplier Ref: 000651681011 Receipt: Adroit3EMDB00786742 Total Value: N3,000.00 Standard: N3,000.00 - 40589158286758497417 Fixed: N0.00 Date Sold: 25/06/18 20:31 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 000656463310 Supplier Ref: 000656463310 Receipt: Adroit3EMDB00854903 Total Value: N5,000.00 Standard: N3,000.00 - 29519688104208151447 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/07/18 11:24 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 818910241005 Supplier Ref: 818910241005 Receipt: Adroit3EMDB00886058 Total Value: N4,800.00 Standard: N2,800.00 - 44697795533186757134 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/07/18 13:12 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 818912121006 Supplier Ref: 818912121006 Receipt: Adroit3EMDB00886093 Total Value: N200.00 Standard: N200.00 - 31903686512521457153 Fixed: N0.00 Date Sold: 07/08/18 18:55 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 821917551325 Supplier Ref: 821917551325 Receipt: Adroit3EMDB00959848 Total Value: N5,000.00 Standard: N3,000.00 - 12946494846330530322 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/09/18 11:30 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 182451030552 Supplier Ref: 182451030552 Receipt: Adroit3EMDB01030191 Total Value: N5,000.00 Standard: N3,000.00 - 22775136616660677703 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/09/18 17:36 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 000667965901 Supplier Ref: 000667965901 Receipt: Adroit3EMDB01064659 Total Value: N2,000.00 Standard: N2,000.00 - 62314038750305978894 Fixed: N0.00 Date Sold: 02/10/18 16:44 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 000670702783 Supplier Ref: 000670702783 Receipt: Adroit3EMDB01120105 Total Value: N5,000.00 Standard: N3,000.00 - 02572349666927657337 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/10/18 18:02 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 000673302665 Supplier Ref: 000673302665 Receipt: Adroit3EMDB01183639 Total Value: N3,000.00 Standard: N3,000.00 - 22582029312768872290 Fixed: N0.00 Date Sold: 06/11/18 13:23 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 183101323591 Supplier Ref: 183101323591 Receipt: Adroit3EMDB01243748 Total Value: N5,000.00 Standard: N3,000.00 - 45859349314302416792 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/11/18 14:58 Meter/Type: 0101160353195 Retailer/Operator: Fucil/ Token Ref: 412788724398527 Supplier Ref: 412788724398527 Receipt: FuGrp3EMDB01309939 Total Value: N4,000.00 Standard: N4,000.00 - 35756490225504761744 Fixed: N0.00 Date Sold: 25/12/18 13:09 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 183591209460 Supplier Ref: 183591209460 Receipt: Adroit3EMDB01459972 Total Value: N5,000.00 Standard: N3,000.00 - 61102805366362563677 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/01/19 18:33 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 154748361747 Supplier Ref: 154748361747 Receipt: Adroit3EMDB01581380 Total Value: N5,000.00 Standard: N3,000.00 - 23264760983097583713 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/02/19 14:08 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 190351308178 Supplier Ref: 190351308178 Receipt: Adroit3EMDB01746349 Total Value: N5,000.00 Standard: N3,000.00 - 49095214125992589220 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/02/19 14:02 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 190561303170 Supplier Ref: 190561303170 Receipt: Adroit3EMDB01898816 Total Value: N3,000.00 Standard: N3,000.00 - 46737821115868793625 Fixed: N0.00 Date Sold: 13/03/19 12:01 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 155247129331 Supplier Ref: 155247129331 Receipt: Adroit3EMDB02009281 Total Value: N5,000.00 Standard: N3,000.00 - 18626938140819199106 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/04/19 15:27 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 190931427277 Supplier Ref: 190931427277 Receipt: Adroit3EMDB02120641 Total Value: N5,000.00 Standard: N3,000.00 - 48388118163202017535 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/04/19 19:10 Meter/Type: 0101160353195 Retailer/Operator: DATAPEX/ Token Ref: 155517544522 Supplier Ref: 155517544522 Receipt: Adroit3EMDB02179244 Total Value: N3,000.00 Standard: N3,000.00 - 71030554961971657848 Fixed: N0.00 Date Sold: 06/05/19 14:55 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 191261355563 Supplier Ref: 191261355563 Receipt: Adroit3EMDB02304936 Total Value: N5,000.00 Standard: N3,000.00 - 11945503718851809333 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/05/19 14:56 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 191401356361 Supplier Ref: 191401356361 Receipt: Adroit3EMDB02368931 Total Value: N3,000.00 Standard: N3,000.00 - 66253709324152413054 Fixed: N0.00 Date Sold: 21/05/19 15:25 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 191411425107 Supplier Ref: 191411425107 Receipt: Adroit3EMDB02374683 Total Value: N3,000.00 Standard: N3,000.00 - 09589240289577548834 Fixed: N0.00 Date Sold: 09/07/19 18:32 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 191901732483 Supplier Ref: 191901732483 Receipt: Adroit3EMDB02625126 Total Value: N5,000.00 Standard: N1,000.00 - 57470307357466899494 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/07/19 16:23 Meter/Type: 0101160353195 Retailer/Operator: Fucil/ Token Ref: 187889680067049 Supplier Ref: 187889680067049 Receipt: FuGrp3EMDB02662453 Total Value: N1,000.00 Standard: N1,000.00 - 08924769777007226644 Fixed: N0.00 Date Sold: 24/07/19 15:03 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 192051403258 Supplier Ref: 192051403258 Receipt: Adroit3EMDB02693564 Total Value: N1,000.00 Standard: N1,000.00 - 11714215530585327415 Fixed: N0.00 Date Sold: 31/08/19 16:12 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 192431512486 Supplier Ref: 192431512486 Receipt: Adroit3EMDB02889489 Total Value: N10,000.00 Standard: N8,000.00 - 45500951450780415287 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/11/19 10:48 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 193060950018 Supplier Ref: 193060950018 Receipt: Adroit3EMDB03237073 Total Value: N10,000.00 Standard: N4,000.00 - 14765521461431658645 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/12/19 17:09 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 193361611477 Supplier Ref: 193361611477 Receipt: Adroit3EMDB03444245 Total Value: N10,000.00 Standard: N8,000.00 - 65425905506763861209 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/01/20 13:20 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 200171223337 Supplier Ref: 200171223337 Receipt: Adroit3EMDB03814532 Total Value: N10,000.00 Standard: N8,000.00 - 54856596629914248589 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/02/20 14:39 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 200521339014 Supplier Ref: 200521339014 Receipt: Adroit3EMDB04133122 Total Value: N10,000.00 Standard: N8,000.00 - 13081128887111951214 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/04/20 11:40 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 201041040183 Supplier Ref: 201041040183 Receipt: Adroit3EMDB04561525 Total Value: N5,000.00 Standard: N1,000.00 - 15091903850136883853 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 15/04/20 18:38 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 201061738306 Supplier Ref: 201061738306 Receipt: Adroit3EMDB04575513 Total Value: N10,000.00 Standard: N10,000.00 - 61210279576913792309 Fixed: N0.00 Date Sold: 28/05/20 13:13 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 201491313101 Supplier Ref: 201491313101 Receipt: Adroit3EMDB04865711 Total Value: N5,000.00 Standard: N3,000.00 - 20977740253518926114 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/06/20 11:08 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 201681108365 Supplier Ref: 201681108365 Receipt: Adroit3EMDB04993194 Total Value: N5,000.00 Standard: N3,000.00 - 02475938064284624691 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/06/20 12:06 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 201711206491 Supplier Ref: 201711206491 Receipt: Adroit3EMDB05015079 Total Value: N5,000.00 Standard: N5,000.00 - 50306418127430694193 Fixed: N0.00 Date Sold: 15/07/20 13:09 Meter/Type: 0101160353195 Retailer/Operator: BOCA/ Token Ref: 201971309460 Supplier Ref: 201971309460 Receipt: Adroit3EMDB05206346 Total Value: N8,000.00 Standard: N6,000.00 - 54865284116690608696 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 48