JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00014732
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Vending history and total debt Please kindly send me the total outstanding debt and vending history of these customer; 0101160353773
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt
Impact Summary:
Hello, Find below, Debt Details • Name: OUTSTANDING BALANCE • Reference Number: 6342050548-01 • Start Date: 4/1/2018 • Category: Outstanding Balance • Original Balance: $3,952.98 • Outstanding Balance: $0.00 • Running Balance: $0.00 • Note: none specified • Status: Paid off • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 5/18/2018 12:39:11 PM VH Date Sold: 21/03/18 14:38 Meter/Type: 0101160353773 Retailer/Operator: Fucil/ Token Ref: 88742577368715 Supplier Ref: 88742577368715 Receipt: FuGrp3EMDB00678426 Total Value: N7,000.00 Standard: N7,000.00 - 37291655069596531368 Date Sold: 28/04/18 10:14 Meter/Type: 0101160353773 Retailer/Operator: Fucil/ Token Ref: 582442975535055 Supplier Ref: 582442975535055 Receipt: FuGrp3EMDB00737810 Total Value: N7,000.00 Standard: N5,000.00 - 52734675306641204044 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/05/18 12:39 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 813811391234 Supplier Ref: 813811391234 Receipt: Adroit3EMDB00776282 Total Value: N5,000.00 Standard: N3,047.02 - 18040037786030308171 Debt: N1,952.98 - Total Debt/Refund Fixed: N0.00 Date Sold: 05/06/18 14:43 Meter/Type: 0101160353773 Retailer/Operator: Fucil/ Token Ref: 518667788735646 Supplier Ref: 518667788735646 Receipt: FuGrp3EMDB00814715 Total Value: N10,000.00 Standard: N10,000.00 - 01029492963787664392 Fixed: N0.00 Date Sold: 04/07/18 11:23 Meter/Type: 0101160353773 Retailer/Operator: DATAPEX/ Token Ref: 000657704579 Supplier Ref: 000657704579 Receipt: Adroit3EMDB00876213 Total Value: N5,000.00 Standard: N5,000.00 - 57439425997631578033 Fixed: N0.00 Date Sold: 23/07/18 16:04 Meter/Type: 0101160353773 Retailer/Operator: DATAPEX/ Token Ref: 000660468623 Supplier Ref: 000660468623 Receipt: Adroit3EMDB00919560 Total Value: N3,000.00 Standard: N3,000.00 - 26904209554776706576 Fixed: N0.00 Date Sold: 03/09/18 16:01 Meter/Type: 0101160353773 Retailer/Operator: Fucil/ Token Ref: 475173947748914 Supplier Ref: 475173947748914 Receipt: FuGrp3EMDB01034014 Total Value: N3,000.00 Standard: N3,000.00 - 08222878979647197941 Fixed: N0.00 Date Sold: 18/10/18 13:53 Meter/Type: 0101160353773 Retailer/Operator: DATAPEX/ Token Ref: 000672989650 Supplier Ref: 000672989650 Receipt: Adroit3EMDB01175697 Total Value: N3,000.00 Standard: N3,000.00 - 56104904701965274417 Fixed: N0.00 Date Sold: 29/11/18 12:53 Meter/Type: 0101160353773 Retailer/Operator: Fucil/ Token Ref: 650713776997508 Supplier Ref: 650713776997508 Receipt: FuGrp3EMDB01321309 Total Value: N3,000.00 Standard: N3,000.00 - 42151305804357127412 Fixed: N0.00 Date Sold: 09/01/19 17:54 Meter/Type: 0101160353773 Retailer/Operator: Fucil/ Token Ref: 423988629824118 Supplier Ref: 423988629824118 Receipt: FuGrp3EMDB01547293 Total Value: N3,000.00 Standard: N3,000.00 - 52545774386806870077 Fixed: N0.00 Date Sold: 22/02/19 14:27 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 190531327432 Supplier Ref: 190531327432 Receipt: Adroit3EMDB01882972 Total Value: N3,000.00 Standard: N3,000.00 - 35279791675959244526 Fixed: N0.00 Date Sold: 03/04/19 15:58 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 190931458261 Supplier Ref: 190931458261 Receipt: Adroit3EMDB02120970 Total Value: N3,000.00 Standard: N3,000.00 - 30282420251282635368 Fixed: N0.00 Date Sold: 23/05/19 13:02 Meter/Type: 0101160353773 Retailer/Operator: DATAPEX/ Token Ref: 155860934730 Supplier Ref: 155860934730 Receipt: Adroit3EMDB02384408 Total Value: N3,000.00 Standard: N3,000.00 - 11012274407994668838 Fixed: N0.00 Date Sold: 02/07/19 13:41 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 191831241116 Supplier Ref: 191831241116 Receipt: Adroit3EMDB02589208 Total Value: N3,000.00 Standard: N3,000.00 - 33349908323483319157 Fixed: N0.00 Date Sold: 11/07/19 14:37 Meter/Type: 0101160353773 Retailer/Operator: Pagatech/ Token Ref: 919213369741 Supplier Ref: 919213369741 Receipt: PagT13EMDB02633751 Total Value: N3,000.00 Standard: N3,000.00 - 62398278936347462490 Fixed: N0.00 Date Sold: 03/01/20 19:06 Meter/Type: 0101160353773 Retailer/Operator: eTranzact/ Token Ref: 000318070000 Supplier Ref: 000318070000 Receipt: Adroit3EMDB03703028 Total Value: N200.00 Standard: N200.00 - 28615177152311828704 Fixed: N0.00 Date Sold: 28/01/20 16:47 Meter/Type: 0101160353773 Retailer/Operator: DATAPEX/ Token Ref: 158022307340 Supplier Ref: 158022307340 Receipt: Adroit3EMDB03908266 Total Value: N7,000.00 Standard: N7,000.00 - 68720780601142204092 Fixed: N0.00 Date Sold: 12/02/20 10:35 Meter/Type: 0101160353773 Retailer/Operator: DATAPEX/ Token Ref: 158149649988 Supplier Ref: 158149649988 Receipt: Adroit3EMDB04046684 Total Value: N5,000.00 Standard: N5,000.00 - 31697018973017199575 Fixed: N0.00 Date Sold: 26/02/20 10:58 Meter/Type: 0101160353773 Retailer/Operator: DATAPEX/ Token Ref: 158270748735 Supplier Ref: 158270748735 Receipt: Adroit3EMDB04179376 Total Value: N5,000.00 Standard: N5,000.00 - 62319104331289139414 Fixed: N0.00 Date Sold: 05/03/20 17:26 Meter/Type: 0101160353773 Retailer/Operator: DATAPEX/ Token Ref: 158342197362 Supplier Ref: 158342197362 Receipt: Adroit3EMDB04287361 Total Value: N5,000.00 Standard: N5,000.00 - 04886587356077728974 Fixed: N0.00 Date Sold: 12/03/20 16:49 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 200721549446 Supplier Ref: 200721549446 Receipt: Adroit3EMDB04339717 Total Value: N7,000.00 Standard: N7,000.00 - 01331131295207390652 Fixed: N0.00 Date Sold: 24/03/20 13:08 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 200841208348 Supplier Ref: 200841208348 Receipt: Adroit3EMDB04411769 Total Value: N7,000.00 Standard: N7,000.00 - 39364300040334168865 Fixed: N0.00 Date Sold: 04/04/20 15:29 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 200951428532 Supplier Ref: 200951428532 Receipt: Adroit3EMDB04506311 Total Value: N7,000.00 Standard: N7,000.00 - 41325528156539379762 Fixed: N0.00 Date Sold: 16/04/20 11:08 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 201071008576 Supplier Ref: 201071008576 Receipt: Adroit3EMDB04578833 Total Value: N7,000.00 Standard: N7,000.00 - 47915032375316296141 Fixed: N0.00 Date Sold: 01/05/20 10:39 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 201221039057 Supplier Ref: 201221039057 Receipt: Adroit3EMDB04691872 Total Value: N7,000.00 Standard: N7,000.00 - 18021496124968645580 Fixed: N0.00 Date Sold: 04/05/20 15:15 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 201251516016 Supplier Ref: 201251516016 Receipt: Adroit3EMDB04711075 Total Value: N7,000.00 Standard: N7,000.00 - 50031395856340225324 Fixed: N0.00 Date Sold: 22/05/20 17:49 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 201431749201 Supplier Ref: 201431749201 Receipt: Adroit3EMDB04828021 Total Value: N5,000.00 Standard: N5,000.00 - 44294508329790127752 Fixed: N0.00 Date Sold: 16/06/20 17:19 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 201681719418 Supplier Ref: 201681719418 Receipt: Adroit3EMDB04996565 Total Value: N8,000.00 Standard: N8,000.00 - 36521978776966238270 Fixed: N0.00 Date Sold: 26/06/20 14:26 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 201781426161 Supplier Ref: 201781426161 Receipt: Adroit3EMDB05067222 Total Value: N8,000.00 Standard: N8,000.00 - 23926233850015158568 Fixed: N0.00 Date Sold: 08/07/20 16:30 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 201901630311 Supplier Ref: 201901630311 Receipt: Adroit3EMDB05162997 Total Value: N5,000.00 Standard: N5,000.00 - 26560483691407894374 Fixed: N0.00 Date Sold: 17/07/20 15:59 Meter/Type: 0101160353773 Retailer/Operator: BOCA/ Token Ref: 201991559107 Supplier Ref: 201991559107 Receipt: Adroit3EMDB05221200 Total Value: N8,000.00 Standard: N8,000.00 - 67315106648139204773 Fixed: N0.00 Total records returned: 49