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Ticket No:
#00014730
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Sir, Kindly release the vending history of the customer whose meter number is written below. 0101161034620 Best Regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 07/02/20 11:58 Meter/Type: 0101161034620 Retailer/Operator: DATAPEX/ Token Ref: 158106947994 Supplier Ref: 158106947994 Receipt: Adroit3EMDB04003245 Total Value: N2,000.00 Standard: N2,000.00 - 72213851280109213153 Fixed: N0.00 Date Sold: 04/03/20 17:02 Meter/Type: 0101161034620 Retailer/Operator: eTranzact/ Token Ref: 006415570000 Supplier Ref: 006415570000 Receipt: Adroit3EMDB04273133 Total Value: N2,000.00 Standard: N2,000.00 - 70996157196491133683 Fixed: N0.00 Date Sold: 25/03/20 16:27 Meter/Type: 0101161034620 Retailer/Operator: BOCA/ Token Ref: 200851527207 Supplier Ref: 200851527207 Receipt: Adroit3EMDB04422212 Total Value: N2,000.00 Standard: N2,000.00 - 49716923640792074073 Fixed: N0.00 Date Sold: 21/04/20 09:21 Meter/Type: 0101161034620 Retailer/Operator: BOCA/ Token Ref: 201120921480 Supplier Ref: 201120921480 Receipt: Adroit3EMDB04618756 Total Value: N2,000.00 Standard: N2,000.00 - 39181003618028582941 Fixed: N0.00 Date Sold: 01/06/20 15:46 Meter/Type: 0101161034620 Retailer/Operator: BOCA/ Token Ref: 201531546202 Supplier Ref: 201531546202 Receipt: Adroit3EMDB04898602 Total Value: N1,000.00 Standard: N1,000.00 - 41696595812256391238 Fixed: N0.00 Date Sold: 15/06/20 10:31 Meter/Type: 0101161034620 Retailer/Operator: BOCA/ Token Ref: 201671031501 Supplier Ref: 201671031501 Receipt: Adroit3EMDB04984602 Total Value: N1,000.00 Standard: N1,000.00 - 41895267868610835323 Fixed: N0.00 Date Sold: 30/06/20 11:41 Meter/Type: 0101161034620 Retailer/Operator: BOCA/ Token Ref: 201821141071 Supplier Ref: 201821141071 Receipt: Adroit3EMDB05097600 Total Value: N1,000.00 Standard: N1,000.00 - 41858056477015939602 Fixed: N0.00 Date Sold: 22/07/20 06:30 Meter/Type: 0101161034620 Retailer/Operator: BOCA/ Token Ref: 202040630220 Supplier Ref: 202040630220 Receipt: Adroit3EMDB05255243 Total Value: N1,000.00 Standard: N1,000.00 - 73728531481093792979 Fixed: N0.00 Date Sold: 22/07/20 17:29 Meter/Type: 0101161034620 Retailer/Operator: BOCA/ Token Ref: 202041729143 Supplier Ref: 202041729143 Receipt: Adroit3EMDB05261559 Total Value: N1,000.00 Standard: N1,000.00 - 00177429234626322148 Fixed: N0.00 Total records returned: 17