JED Plc
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Ticket No:
#00014722
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VENDING HISTORY AND DEBT PROFILE OF THIS ACCOUNT 0101170244947 Reminder on the above subject
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt
Impact Summary:
Hello, Find below, Debt Details • Name: Outstanding • Reference Number: 6311210185-01 • Start Date: 4/22/2019 • Category: Outstanding Balance • Original Balance: $216,721.73 • Outstanding Balance: $192,721.73 • Running Balance: $192,721.73 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 11/29/2019 8:10:28 AM Date Sold: 10/05/18 11:57 Meter/Type: 0101170244947 Retailer/Operator: BOCA/ Token Ref: 813010571123 Supplier Ref: 813010571123 Receipt: Adroit3EMDB00760900 Total Value: N1,000.00 Standard: N1,000.00 - 20070670397163247926 Fixed: N0.00 Date Sold: 02/10/18 08:47 Meter/Type: 0101170244947 Retailer/Operator: DATAPEX/ Token Ref: 000670655166 Supplier Ref: 000670655166 Receipt: Adroit3EMDB01116933 Total Value: N1,000.00 Standard: N1,000.00 - 30849816911683976133 Fixed: N0.00 Date Sold: 30/10/18 08:21 Meter/Type: 0101170244947 Retailer/Operator: DATAPEX/ Token Ref: 000674684112 Supplier Ref: 000674684112 Receipt: Adroit3EMDB01214544 Total Value: N1,000.00 Standard: N1,000.00 - 20412550158994038463 Fixed: N0.00 Date Sold: 03/12/18 15:59 Meter/Type: 0101170244947 Retailer/Operator: Fucil/ Token Ref: 93410808899099 Supplier Ref: 93410808899099 Receipt: FuGrp3EMDB01337179 Total Value: N1,000.00 Standard: N1,000.00 - 08513332032535269475 Fixed: N0.00 Date Sold: 28/12/18 16:13 Meter/Type: 0101170244947 Retailer/Operator: Fucil/ Token Ref: 579661558830268 Supplier Ref: 579661558830268 Receipt: FuGrp3EMDB01480580 Total Value: N1,000.00 Standard: N1,000.00 - 36829236703281284379 Fixed: N0.00 Date Sold: 15/07/19 13:05 Meter/Type: 0101170244947 Retailer/Operator: Fucil/ Token Ref: 642850562357018 Supplier Ref: 642850562357018 Receipt: FuGrp3EMDB02649762 Total Value: N14,000.00 Standard: N2,000.00 - 67646127300865577894 Debt: N12,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/08/19 12:25 Meter/Type: 0101170244947 Retailer/Operator: BOCA/ Token Ref: 192401125103 Supplier Ref: 192401125103 Receipt: Adroit3EMDB02869900 Total Value: N4,000.00 Standard: N1,000.00 - 56634229399344579003 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/09/19 16:34 Meter/Type: 0101170244947 Retailer/Operator: Fucil/ Token Ref: 364917233323122 Supplier Ref: 364917233323122 Receipt: FuGrp3EMDB03050676 Total Value: N4,000.00 Standard: N1,000.00 - 49344203227962246843 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/10/19 09:46 Meter/Type: 0101170244947 Retailer/Operator: DATAPEX/ Token Ref: 157242164242 Supplier Ref: 157242164242 Receipt: Adroit3EMDB03213842 Total Value: N4,000.00 Standard: N1,000.00 - 19112497306195380071 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 29/11/19 09:08 Meter/Type: 0101170244947 Retailer/Operator: DATAPEX/ Token Ref: 157501142461 Supplier Ref: 157501142461 Receipt: Adroit3EMDB03412322 Total Value: N4,000.00 Standard: N1,000.00 - 03068791854210073213 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 17