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Ticket No:
#00014698
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR DEBT PROFILE AND VENDING HISTORY FOR 54160892391 GOOD DAY
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Hello, Find below, Debt Details • Name: OUTSTANDING • Reference Number: 54160892391 • Start Date: 9/16/2019 • Category: Outstanding Balance • Original Balance: $102,379.24 • Outstanding Balance: $80,379.24 • Running Balance: $80,379.24 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/4/2020 10:11:15 AM Date Sold: 23/03/18 21:46 Meter/Type: 54160892391 Retailer/Operator: Pagatech/ Token Ref: 808221462151 Supplier Ref: 808221462151 Receipt: PagT13EMDB00681797 Total Value: N2,000.00 Standard: N2,000.00 - 66103320709747501578 Date Sold: 26/03/18 10:23 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000643298373 Supplier Ref: 000643298373 Receipt: Adroit3EMDB00683458 Total Value: N1,000.00 Standard: N1,000.00 - 24657580497365162504 Date Sold: 12/04/18 23:07 Meter/Type: 54160892391 Retailer/Operator: InfoStrategy/ Token Ref: 180412354211 Supplier Ref: 180412354211 Receipt: infSgr3EMDB00713697 Total Value: N900.00 Standard: N900.00 - 07314844884292534088 Date Sold: 23/05/18 19:25 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000651704633 Supplier Ref: 000651704633 Receipt: Adroit3EMDB00787406 Total Value: N2,000.00 Standard: N2,000.00 - 71238619068124360049 Fixed: N0.00 Date Sold: 02/07/18 11:38 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000657418008 Supplier Ref: 000657418008 Receipt: Adroit3EMDB00869783 Total Value: N2,000.00 Standard: N2,000.00 - 67978054570557260134 Fixed: N0.00 Date Sold: 03/08/18 12:34 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000662031621 Supplier Ref: 000662031621 Receipt: Adroit3EMDB00948117 Total Value: N3,000.00 Standard: N3,000.00 - 20275435762291300386 Fixed: N0.00 Date Sold: 06/09/18 10:49 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000666917291 Supplier Ref: 000666917291 Receipt: Adroit3EMDB01042829 Total Value: N2,000.00 Standard: N2,000.00 - 10901584375652368027 Fixed: N0.00 Date Sold: 14/10/18 15:34 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000672423831 Supplier Ref: 000672423831 Receipt: Adroit3EMDB01161313 Total Value: N2,000.00 Standard: N2,000.00 - 61741532715722381462 Fixed: N0.00 Date Sold: 31/10/18 06:52 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000674819268 Supplier Ref: 000674819268 Receipt: Adroit3EMDB01218341 Total Value: N2,000.00 Standard: N2,000.00 - 72910323680343888930 Fixed: N0.00 Date Sold: 28/11/18 09:42 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000678868330 Supplier Ref: 000678868330 Receipt: Adroit3EMDB01315942 Total Value: N3,000.00 Standard: N3,000.00 - 71448366507773332131 Fixed: N0.00 Date Sold: 13/01/19 19:52 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000685547412 Supplier Ref: 000685547412 Receipt: Adroit3EMDB01572079 Total Value: N2,000.00 Standard: N2,000.00 - 00595237585367993685 Fixed: N0.00 Date Sold: 18/02/19 07:55 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 000690659830 Supplier Ref: 000690659830 Receipt: Adroit3EMDB01845716 Total Value: N2,000.00 Standard: N2,000.00 - 17916273308402819533 Fixed: N0.00 Date Sold: 26/03/19 11:23 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 155359221452 Supplier Ref: 155359221452 Receipt: Adroit3EMDB02070981 Total Value: N2,000.00 Standard: N2,000.00 - 12298783105139341340 Fixed: N0.00 Date Sold: 19/04/19 17:58 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 155568950367 Supplier Ref: 155568950367 Receipt: Adroit3EMDB02210629 Total Value: N2,000.00 Standard: N2,000.00 - 63912318491914113237 Fixed: N0.00 Date Sold: 18/05/19 16:35 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 155818990003 Supplier Ref: 155818990003 Receipt: Adroit3EMDB02362059 Total Value: N2,100.00 Standard: N2,100.00 - 04674088532006536008 Fixed: N0.00 Date Sold: 24/06/19 20:22 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 156140049629 Supplier Ref: 156140049629 Receipt: Adroit3EMDB02552513 Total Value: N1,000.00 Standard: N1,000.00 - 00018072812775347988 Fixed: N0.00 Date Sold: 03/07/19 11:09 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 156214483226 Supplier Ref: 156214483226 Receipt: Adroit3EMDB02593420 Total Value: N1,500.00 Standard: N1,500.00 - 17332970705395924086 Fixed: N0.00 Date Sold: 03/08/19 04:54 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 156480064486 Supplier Ref: 156480064486 Receipt: Adroit3EMDB02747154 Total Value: N700.00 Standard: N700.00 - 19863876586112993070 Fixed: N0.00 Date Sold: 19/08/19 19:27 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 156623564186 Supplier Ref: 156623564186 Receipt: Adroit3EMDB02829975 Total Value: N2,000.00 Standard: N2,000.00 - 25453553815971038298 Fixed: N0.00 Date Sold: 08/09/19 09:20 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 156792718707 Supplier Ref: 156792718707 Receipt: Adroit3EMDB02930212 Total Value: N1,900.00 Standard: N1,900.00 - 57658969662876549287 Fixed: N0.00 Date Sold: 06/10/19 15:15 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 157036770349 Supplier Ref: 157036770349 Receipt: Adroit3EMDB03084388 Total Value: N4,100.00 Standard: N100.00 - 50236095177784972098 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 15/10/19 02:36 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 157109983271 Supplier Ref: 157109983271 Receipt: Adroit3EMDB03129641 Total Value: N1,900.00 Standard: N1,900.00 - 05063898615360671640 Fixed: N0.00 Date Sold: 03/11/19 21:30 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 157280951635 Supplier Ref: 157280951635 Receipt: Adroit3EMDB03244863 Total Value: N2,100.00 Standard: N100.00 - 12224928941273863121 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/11/19 23:05 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 157281519698 Supplier Ref: 157281519698 Receipt: Adroit3EMDB03245199 Total Value: N1,500.00 Standard: N1,500.00 - 47557858503309000397 Fixed: N0.00 Date Sold: 26/11/19 13:33 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 157476812344 Supplier Ref: 157476812344 Receipt: Adroit3EMDB03387703 Total Value: N1,000.00 Standard: N1,000.00 - 44626708461529165441 Fixed: N0.00 Date Sold: 20/12/19 07:54 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 157682137988 Supplier Ref: 157682137988 Receipt: Adroit3EMDB03577383 Total Value: N3,100.00 Standard: N1,100.00 - 66571848574220170118 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/01/20 01:09 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 157912991552 Supplier Ref: 157912991552 Receipt: Adroit3EMDB03803837 Total Value: N3,100.00 Standard: N1,100.00 - 62005652314308413545 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/01/20 11:58 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 158046469791 Supplier Ref: 158046469791 Receipt: Adroit3EMDB03934395 Total Value: N2,100.00 Standard: N2,100.00 - 72061736093669266888 Fixed: N0.00 Date Sold: 20/02/20 08:38 Meter/Type: 54160892391 Retailer/Operator: DATAPEX/ Token Ref: 158218068372 Supplier Ref: 158218068372 Receipt: Adroit3EMDB04119540 Total Value: N3,500.00 Standard: N1,500.00 - 39869543080064048766 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/03/20 20:15 Meter/Type: 54160892391 Retailer/Operator: BOCA/ Token Ref: 200881915272 Supplier Ref: 200881915272 Receipt: Adroit3EMDB04450195 Total Value: N3,500.00 Standard: N1,500.00 - 42885645808677936831 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/03/20 20:22 Meter/Type: 54160892391 Retailer/Operator: BOCA/ Token Ref: 200881922116 Supplier Ref: 200881922116 Receipt: Adroit3EMDB04450295 Total Value: N1,000.00 Standard: N1,000.00 - 02332282986821684269 Fixed: N0.00 Date Sold: 15/05/20 17:48 Meter/Type: 54160892391 Retailer/Operator: BOCA/ Token Ref: 201361748264 Supplier Ref: 201361748264 Receipt: Adroit3EMDB04782247 Total Value: N5,000.00 Standard: N1,000.00 - 09878793909639896929 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/06/20 19:11 Meter/Type: 54160892391 Retailer/Operator: BOCA/ Token Ref: 201551911504 Supplier Ref: 201551911504 Receipt: Adroit3EMDB04912150 Total Value: N2,900.00 Standard: N900.00 - 38718047689217051805 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/06/20 20:51 Meter/Type: 54160892391 Retailer/Operator: BOCA/ Token Ref: 201682051460 Supplier Ref: 201682051460 Receipt: Adroit3EMDB04998121 Total Value: N2,000.00 Standard: N2,000.00 - 45177739014274379269 Fixed: N0.00 Date Sold: 04/07/20 10:11 Meter/Type: 54160892391 Retailer/Operator: BOCA/ Token Ref: 201861011223 Supplier Ref: 201861011223 Receipt: Adroit3EMDB05132605 Total Value: N2,900.00 Standard: N900.00 - 12993262025812288330 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/07/20 23:54 Meter/Type: 54160892391 Retailer/Operator: BOCA/ Token Ref: 202032354511 Supplier Ref: 202032354511 Receipt: Adroit3EMDB05255117 Total Value: N3,000.00 Standard: N3,000.00 - 63042131416560745481 Fixed: N0.00 Total records returned: 71