JED Plc
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Ticket No:
#00014697
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Vending history and total debt Please kindly send me the total outstanding debt and vending history of these customer; 54161130627
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Hello, Find below, Debt Details • Name: OUTSTANDING • Reference Number: 598843 • Start Date: 6/10/2020 • Category: Outstanding Balance • Original Balance: $17,523.16 • Outstanding Balance: $17,523.16 • Running Balance: $17,523.16 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: not on record Date Sold: 30/11/18 14:28 Meter/Type: 54161130627 Retailer/Operator: BOCA/ Token Ref: 183341428298 Supplier Ref: 183341428298 Receipt: Adroit3EMDB01326677 Total Value: N2,000.00 Standard: N2,000.00 - 62218129810203326336 Fixed: N0.00 Date Sold: 24/04/19 12:31 Meter/Type: 54161130627 Retailer/Operator: BOCA/ Token Ref: 191141131350 Supplier Ref: 191141131350 Receipt: Adroit3EMDB02233349 Total Value: N2,000.00 Standard: N2,000.00 - 71121831964990500202 Fixed: N0.00 Date Sold: 17/09/19 18:09 Meter/Type: 54161130627 Retailer/Operator: DATAPEX/ Token Ref: 156873658881 Supplier Ref: 156873658881 Receipt: Adroit3EMDB02980339 Total Value: N2,000.00 Standard: N2,000.00 - 53052548268742100445 Fixed: N0.00 Date Sold: 18/03/20 10:34 Meter/Type: 54161130627 Retailer/Operator: BOCA/ Token Ref: 200780934121 Supplier Ref: 200780934121 Receipt: Adroit3EMDB04369942 Total Value: N2,000.00 Standard: N2,000.00 - 09866645930805963960 Fixed: N0.00 Date Sold: 07/05/20 09:42 Meter/Type: 54161130627 Retailer/Operator: BOCA/ Token Ref: 201280942476 Supplier Ref: 201280942476 Receipt: Adroit3EMDB04726026 Total Value: N2,000.00 Standard: N2,000.00 - 02945941627328537351 Fixed: N0.00 Total records returned: 6