JED Plc
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Ticket No:
#00014693
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR DEBT PROFILE AND VENDING HISTORY FOR 54161165128 Good day support
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt
Impact Summary:
Hello, Find below, Debt Details This customer does not have any Debt accounts associated. Date Sold: 10/05/18 16:35 Meter/Type: 54161165128 Retailer/Operator: DATAPEX/ Token Ref: 000649815630 Supplier Ref: 000649815630 Receipt: Adroit3EMDB00761545 Total Value: N3,000.00 Standard: N3,000.00 - 67131075579089159273 Fixed: N0.00 Date Sold: 05/06/18 09:04 Meter/Type: 54161165128 Retailer/Operator: BOCA/ Token Ref: 815608041011 Supplier Ref: 815608041011 Receipt: Adroit3EMDB00813237 Total Value: N3,000.00 Standard: N3,000.00 - 00539891551352868953 Fixed: N0.00 Date Sold: 20/07/18 12:12 Meter/Type: 54161165128 Retailer/Operator: Fucil/ Token Ref: 419106064551190 Supplier Ref: 419106064551190 Receipt: FuGrp3EMDB00913042 Total Value: N2,000.00 Standard: N2,000.00 - 71444272438591202139 Fixed: N0.00 Date Sold: 21/10/18 17:55 Meter/Type: 54161165128 Retailer/Operator: DATAPEX/ Token Ref: 000673445599 Supplier Ref: 000673445599 Receipt: Adroit3EMDB01185044 Total Value: N2,000.00 Standard: N2,000.00 - 17607483880520513196 Fixed: N0.00 Date Sold: 14/02/19 13:20 Meter/Type: 54161165128 Retailer/Operator: BOCA/ Token Ref: 190451220348 Supplier Ref: 190451220348 Receipt: Adroit3EMDB01823682 Total Value: N3,000.00 Standard: N3,000.00 - 43603019936809576716 Fixed: N0.00 Date Sold: 20/05/19 15:30 Meter/Type: 54161165128 Retailer/Operator: Fucil/ Token Ref: 68691505955299 Supplier Ref: 68691505955299 Receipt: FuGrp3EMDB02369181 Total Value: N3,000.00 Standard: N3,000.00 - 53454430251620508539 Fixed: N0.00 Date Sold: 07/06/19 09:16 Meter/Type: 54161165128 Retailer/Operator: Fucil/ Token Ref: 359665647973367 Supplier Ref: 359665647973367 Receipt: FuGrp3EMDB02465191 Total Value: N3,000.00 Standard: N3,000.00 - 14755399790644307521 Fixed: N0.00 Date Sold: 16/07/19 06:49 Meter/Type: 54161165128 Retailer/Operator: Pagatech/ Token Ref: 919705495108 Supplier Ref: 919705495108 Receipt: PagT13EMDB02654149 Total Value: N1,500.00 Standard: N1,500.00 - 56328286748216274038 Fixed: N0.00 Date Sold: 03/08/19 06:07 Meter/Type: 54161165128 Retailer/Operator: eTranzact/ Token Ref: 921505070000 Supplier Ref: 921505070000 Receipt: Adroit3EMDB02747161 Total Value: N1,500.00 Standard: N1,500.00 - 32940391766773811173 Fixed: N0.00 Date Sold: 18/08/19 20:27 Meter/Type: 54161165128 Retailer/Operator: eTranzact/ Token Ref: 923019260000 Supplier Ref: 923019260000 Receipt: Adroit3EMDB02824072 Total Value: N2,000.00 Standard: N2,000.00 - 52137884232061446420 Fixed: N0.00 Date Sold: 05/10/19 06:45 Meter/Type: 54161165128 Retailer/Operator: DATAPEX/ Token Ref: 157025069376 Supplier Ref: 157025069376 Receipt: Adroit3EMDB03078161 Total Value: N1,900.00 Standard: N1,900.00 - 72081236058101805076 Fixed: N0.00 Date Sold: 14/11/19 16:32 Meter/Type: 54161165128 Retailer/Operator: DATAPEX/ Token Ref: 157374205917 Supplier Ref: 157374205917 Receipt: Adroit3EMDB03310688 Total Value: N3,000.00 Standard: N3,000.00 - 56782360649153927814 Fixed: N0.00 Date Sold: 01/04/20 17:41 Meter/Type: 54161165128 Retailer/Operator: BOCA/ Token Ref: 200921641004 Supplier Ref: 200921641004 Receipt: Adroit3EMDB04483893 Total Value: N900.00 Standard: N900.00 - 60853577022337969068 Fixed: N0.00 Date Sold: 19/04/20 16:24 Meter/Type: 54161165128 Retailer/Operator: BOCA/ Token Ref: 201101624272 Supplier Ref: 201101624272 Receipt: Adroit3EMDB04607818 Total Value: N3,000.00 Standard: N3,000.00 - 59986719543102540691 Fixed: N0.00 Date Sold: 25/05/20 18:04 Meter/Type: 54161165128 Retailer/Operator: BOCA/ Token Ref: 201461804203 Supplier Ref: 201461804203 Receipt: Adroit3EMDB04848150 Total Value: N2,000.00 Standard: N2,000.00 - 67000327217750968185 Fixed: N0.00 Date Sold: 08/07/20 17:43 Meter/Type: 54161165128 Retailer/Operator: BOCA/ Token Ref: 201901743207 Supplier Ref: 201901743207 Receipt: Adroit3EMDB05163527 Total Value: N1,900.00 Standard: N1,900.00 - 13740620472242936842 Fixed: N0.00 Total records returned: 22