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Ticket No:
#00014689
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Vending history and total debt Please kindly send me the total outstanding debt and vending history of these customer; 54161031981
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt
Impact Summary:
Good morning, Find below, Date Sold: 23/04/19 09:46 Meter/Type: 54161031981 Retailer/Operator: BOCA/ Token Ref: 191130847096 Supplier Ref: 191130847096 Receipt: Adroit3EMDB02225567 Total Value: N3,000.00 Standard: N3,000.00 - 64822330495905560228 Fixed: N0.00 Date Sold: 04/07/19 21:51 Meter/Type: 54161031981 Retailer/Operator: DATAPEX/ Token Ref: 156226989110 Supplier Ref: 156226989110 Receipt: Adroit3EMDB02601590 Total Value: N3,000.00 Standard: N3,000.00 - 57285765333280044350 Fixed: N0.00 Date Sold: 07/08/19 22:09 Meter/Type: 54161031981 Retailer/Operator: DATAPEX/ Token Ref: 156520839376 Supplier Ref: 156520839376 Receipt: Adroit3EMDB02771819 Total Value: N3,000.00 Standard: N3,000.00 - 68897510162926775293 Fixed: N0.00 Date Sold: 13/09/19 06:52 Meter/Type: 54161031981 Retailer/Operator: DATAPEX/ Token Ref: 156835023644 Supplier Ref: 156835023644 Receipt: Adroit3EMDB02956462 Total Value: N3,000.00 Standard: N3,000.00 - 10185003859630596692 Fixed: N0.00 Date Sold: 17/10/19 15:22 Meter/Type: 54161031981 Retailer/Operator: BOCA/ Token Ref: 192901423117 Supplier Ref: 192901423117 Receipt: Adroit3EMDB03143980 Total Value: N10.00 Standard: N10.00 - 31048242620390922450 Fixed: N0.00 Date Sold: 17/10/19 15:35 Meter/Type: 54161031981 Retailer/Operator: DATAPEX/ Token Ref: 157124995470 Supplier Ref: 157124995470 Receipt: Adroit3EMDB03144082 Total Value: N3,000.00 Standard: N3,000.00 - 62474300036742231667 Fixed: N0.00 Date Sold: 01/12/19 14:41 Meter/Type: 54161031981 Retailer/Operator: DATAPEX/ Token Ref: 157520419303 Supplier Ref: 157520419303 Receipt: Adroit3EMDB03432700 Total Value: N3,000.00 Standard: N3,000.00 - 46000680387569605465 Fixed: N0.00 Date Sold: 18/01/20 18:33 Meter/Type: 54161031981 Retailer/Operator: DATAPEX/ Token Ref: 157936531843 Supplier Ref: 157936531843 Receipt: Adroit3EMDB03825069 Total Value: N3,000.00 Standard: N3,000.00 - 57428238483540859302 Fixed: N0.00 Date Sold: 23/03/20 20:46 Meter/Type: 54161031981 Retailer/Operator: BOCA/ Token Ref: 200831946413 Supplier Ref: 200831946413 Receipt: Adroit3EMDB04408179 Total Value: N3,000.00 Standard: N1,000.00 - 17026045289489706424 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/04/20 15:07 Meter/Type: 54161031981 Retailer/Operator: BOCA/ Token Ref: 200991407457 Supplier Ref: 200991407457 Receipt: Adroit3EMDB04532716 Total Value: N3,000.00 Standard: N1,000.00 - 27678648383732706839 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/04/20 12:35 Meter/Type: 54161031981 Retailer/Operator: BOCA/ Token Ref: 201111235185 Supplier Ref: 201111235185 Receipt: Adroit3EMDB04613434 Total Value: N2,000.00 Standard: N2,000.00 - 14368151609628908358 Fixed: N0.00 Date Sold: 24/05/20 18:59 Meter/Type: 54161031981 Retailer/Operator: BOCA/ Token Ref: 201451859234 Supplier Ref: 201451859234 Receipt: Adroit3EMDB04842027 Total Value: N3,000.00 Standard: N1,000.00 - 60264359763031839186 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/06/20 20:30 Meter/Type: 54161031981 Retailer/Operator: BOCA/ Token Ref: 201602030598 Supplier Ref: 201602030598 Receipt: Adroit3EMDB04946004 Total Value: N5,000.00 Standard: N3,000.00 - 45935614622296727776 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/07/20 16:26 Meter/Type: 54161031981 Retailer/Operator: BOCA/ Token Ref: 201991626474 Supplier Ref: 201991626474 Receipt: Adroit3EMDB05221416 Total Value: N3,000.00 Standard: N1,000.00 - 43372949730887081915 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 27 Debt Details • Name: Outstanding • Reference Number: 647178 • Start Date: 3/5/2020 • Category: Outstanding Balance • Original Balance: $27,610.01 • Outstanding Balance: $17,610.01 • Running Balance: $17,610.01 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/17/2020 4:26:41 PM