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Ticket No:
#00014675
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Vending history 54161056871 Good morning colleagues, Above need urgent response Best regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 25/10/18 17:38 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 182981738153 Supplier Ref: 182981738153 Receipt: Adroit3EMDB01200586 Total Value: N3,150.00 Standard: N3,150.00 - 56914201844513858630 Fixed: N0.00 Date Sold: 26/10/18 14:44 Meter/Type: 54161056871 Retailer/Operator: Fucil/ Token Ref: 534763586167378 Supplier Ref: 534763586167378 Receipt: FuGrp3EMDB01203670 Total Value: N5,000.00 Standard: N5,000.00 - 23467518531481124460 Fixed: N0.00 Date Sold: 28/11/18 13:02 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 183321302326 Supplier Ref: 183321302326 Receipt: Adroit3EMDB01316938 Total Value: N5,000.00 Standard: N5,000.00 - 36056826836683781979 Fixed: N0.00 Date Sold: 28/12/18 10:05 Meter/Type: 54161056871 Retailer/Operator: DATAPEX/ Token Ref: 154598432036 Supplier Ref: 154598432036 Receipt: Adroit3EMDB01475946 Total Value: N5,000.00 Standard: N5,000.00 - 28609463542828250494 Fixed: N0.00 Date Sold: 25/01/19 13:42 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 190251242567 Supplier Ref: 190251242567 Receipt: Adroit3EMDB01661968 Total Value: N5,000.00 Standard: N5,000.00 - 43747404611042968300 Fixed: N0.00 Date Sold: 26/02/19 14:47 Meter/Type: 54161056871 Retailer/Operator: DATAPEX/ Token Ref: 155118527154 Supplier Ref: 155118527154 Receipt: Adroit3EMDB01908075 Total Value: N5,000.00 Standard: N5,000.00 - 13759781825104255560 Fixed: N0.00 Date Sold: 25/03/19 14:02 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 190841302311 Supplier Ref: 190841302311 Receipt: Adroit3EMDB02065721 Total Value: N5,000.00 Standard: N5,000.00 - 06526722543043966811 Fixed: N0.00 Date Sold: 29/04/19 14:40 Meter/Type: 54161056871 Retailer/Operator: DATAPEX/ Token Ref: 155654163260 Supplier Ref: 155654163260 Receipt: Adroit3EMDB02262628 Total Value: N5,000.00 Standard: N5,000.00 - 39273500479870926436 Fixed: N0.00 Date Sold: 28/05/19 11:23 Meter/Type: 54161056871 Retailer/Operator: DATAPEX/ Token Ref: 155903541979 Supplier Ref: 155903541979 Receipt: Adroit3EMDB02408722 Total Value: N5,000.00 Standard: N5,000.00 - 18912018656156047021 Fixed: N0.00 Date Sold: 26/06/19 15:35 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 191771435273 Supplier Ref: 191771435273 Receipt: Adroit3EMDB02560727 Total Value: N5,000.00 Standard: N5,000.00 - 50121246214587841675 Fixed: N0.00 Date Sold: 30/07/19 13:43 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 192111243421 Supplier Ref: 192111243421 Receipt: Adroit3EMDB02724036 Total Value: N5,000.00 Standard: N5,000.00 - 16474573180418408368 Fixed: N0.00 Date Sold: 03/09/19 12:51 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 192461151146 Supplier Ref: 192461151146 Receipt: Adroit3EMDB02902269 Total Value: N5,000.00 Standard: N5,000.00 - 22885578195470113394 Fixed: N0.00 Date Sold: 30/09/19 13:44 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 192731244594 Supplier Ref: 192731244594 Receipt: Adroit3EMDB03048425 Total Value: N5,000.00 Standard: N5,000.00 - 15387672806511568143 Fixed: N0.00 Date Sold: 29/10/19 14:56 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 193021358067 Supplier Ref: 193021358067 Receipt: Adroit3EMDB03209378 Total Value: N5,000.00 Standard: N5,000.00 - 46779503554396714842 Fixed: N0.00 Date Sold: 29/11/19 12:53 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 193331156033 Supplier Ref: 193331156033 Receipt: Adroit3EMDB03415105 Total Value: N5,000.00 Standard: N5,000.00 - 45206869258899758593 Fixed: N0.00 Date Sold: 30/12/19 15:06 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 193641409093 Supplier Ref: 193641409093 Receipt: Adroit3EMDB03668974 Total Value: N5,000.00 Standard: N5,000.00 - 28613685094073125677 Fixed: N0.00 Date Sold: 30/01/20 14:00 Meter/Type: 54161056871 Retailer/Operator: InfoStrategy/ Token Ref: 200130190109 Supplier Ref: 200130190109 Receipt: infSgr3EMDB03925791 Total Value: N5,000.00 Standard: N5,000.00 - 10506940089043564482 Fixed: N0.00 Date Sold: 28/02/20 12:42 Meter/Type: 54161056871 Retailer/Operator: DATAPEX/ Token Ref: 158288654492 Supplier Ref: 158288654492 Receipt: Adroit3EMDB04204008 Total Value: N5,000.00 Standard: N2,500.00 - 33260527370318819480 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/03/20 14:19 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 200901319343 Supplier Ref: 200901319343 Receipt: Adroit3EMDB04459955 Total Value: N5,000.00 Standard: N2,500.00 - 70835957725815845444 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 31/05/20 11:29 Meter/Type: 54161056871 Retailer/Operator: BOCA/ Token Ref: 201521129136 Supplier Ref: 201521129136 Receipt: Adroit3EMDB04890597 Total Value: N10,000.00 Standard: N5,000.00 - 44624064160766727996 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 32