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Ticket No:
#00014662
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for VH of 0101160349813 Dear IT Support Team, Kindly furnish us with VH of 0101160349813 Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 23/11/17 11:21 Meter/Type: 0101160349813 Retailer/Operator: DATAPEX/ Token Ref: 000625598213 Supplier Ref: 000625598213 Receipt: Adroit3EMDB00509015 Total Value: N4,000.00 Standard: N4,749.48 - 19974369459779716062 Debt: -N749.48 - Total Debt/Refund Date Sold: 30/11/17 09:55 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 733409541125 Supplier Ref: 733409541125 Receipt: Adroit3EMDB00518858 Total Value: N5,000.00 Standard: N5,000.00 - 20426308523563757721 Date Sold: 06/12/17 11:09 Meter/Type: 0101160349813 Retailer/Operator: eTranzact/ Token Ref: 734011150000 Supplier Ref: 734011150000 Receipt: Adroit3EMDB00527832 Total Value: N4,000.00 Standard: N4,000.00 - 52783393798165248067 Date Sold: 13/12/17 11:03 Meter/Type: 0101160349813 Retailer/Operator: eTranzact/ Token Ref: 734711090000 Supplier Ref: 734711090000 Receipt: Adroit3EMDB00537720 Total Value: N2,000.00 Standard: N2,000.00 - 15721385264018315859 Date Sold: 08/01/18 13:56 Meter/Type: 0101160349813 Retailer/Operator: DATAPEX/ Token Ref: 000632237778 Supplier Ref: 000632237778 Receipt: Adroit3EMDB00572947 Total Value: N4,000.00 Standard: N4,000.00 - 48878372926160920167 Date Sold: 17/04/18 14:29 Meter/Type: 0101160349813 Retailer/Operator: DATAPEX/ Token Ref: 000646490907 Supplier Ref: 000646490907 Receipt: Adroit3EMDB00720130 Total Value: N4,000.00 Standard: N4,000.00 - 63845674990936117490 Fixed: N0.00 Date Sold: 21/05/18 11:32 Meter/Type: 0101160349813 Retailer/Operator: DATAPEX/ Token Ref: 000651369348 Supplier Ref: 000651369348 Receipt: Adroit3EMDB00780731 Total Value: N5,000.00 Standard: N5,000.00 - 11522999182063267660 Fixed: N0.00 Date Sold: 09/07/18 12:41 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 181901141217 Supplier Ref: 181901141217 Receipt: Adroit3EMDB00887556 Total Value: N5,000.00 Standard: N5,000.00 - 46577314816470451495 Fixed: N0.00 Date Sold: 13/08/18 12:25 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 182251125540 Supplier Ref: 182251125540 Receipt: Adroit3EMDB00972296 Total Value: N5,000.00 Standard: N5,000.00 - 59344401068400321457 Fixed: N0.00 Date Sold: 07/09/18 10:54 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 182500954484 Supplier Ref: 182500954484 Receipt: Adroit3EMDB01045515 Total Value: N5,000.00 Standard: N5,000.00 - 18675620402847035186 Fixed: N0.00 Date Sold: 25/09/18 12:55 Meter/Type: 0101160349813 Retailer/Operator: DATAPEX/ Token Ref: 000669671981 Supplier Ref: 000669671981 Receipt: Adroit3EMDB01097820 Total Value: N5,000.00 Standard: N5,000.00 - 49231209433529077134 Fixed: N0.00 Date Sold: 15/10/18 10:13 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 182881013102 Supplier Ref: 182881013102 Receipt: Adroit3EMDB01162915 Total Value: N4,000.00 Standard: N4,000.00 - 41072884244066106952 Fixed: N0.00 Date Sold: 20/11/18 08:59 Meter/Type: 0101160349813 Retailer/Operator: DATAPEX/ Token Ref: 000677712036 Supplier Ref: 000677712036 Receipt: Adroit3EMDB01288867 Total Value: N4,000.00 Standard: N4,000.00 - 69863701282452037738 Fixed: N0.00 Date Sold: 01/12/18 11:13 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 183351113401 Supplier Ref: 183351113401 Receipt: Adroit3EMDB01329853 Total Value: N4,000.00 Standard: N4,000.00 - 45556471110033986868 Fixed: N0.00 Date Sold: 25/01/19 12:36 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 190251136591 Supplier Ref: 190251136591 Receipt: Adroit3EMDB01661081 Total Value: N4,000.00 Standard: N4,000.00 - 62675290286176877743 Fixed: N0.00 Date Sold: 21/02/19 11:04 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 190521005005 Supplier Ref: 190521005005 Receipt: Adroit3EMDB01870300 Total Value: N4,000.00 Standard: N4,000.00 - 71256486315081323085 Fixed: N0.00 Date Sold: 21/03/19 11:56 Meter/Type: 0101160349813 Retailer/Operator: DATAPEX/ Token Ref: 155316217858 Supplier Ref: 155316217858 Receipt: Adroit3EMDB02048041 Total Value: N2,000.00 Standard: N2,000.00 - 67710316818668514942 Fixed: N0.00 Date Sold: 01/05/19 17:48 Meter/Type: 0101160349813 Retailer/Operator: BOCA/ Token Ref: 191211648496 Supplier Ref: 191211648496 Receipt: Adroit3EMDB02279126 Total Value: N4,000.00 Standard: N4,000.00 - 72855759252418346228 Fixed: N0.00 Date Sold: 23/05/19 09:33 Meter/Type: 0101160349813 Retailer/Operator: InfoStrategy/ Token Ref: 190523912315 Supplier Ref: 190523912315 Receipt: infSgr3EMDB02382987 Total Value: N3,000.00 Standard: N3,000.00 - 30388767988105667864 Fixed: N0.00 Total records returned: 21