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Ticket No:
#00014657
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for VH of 0101170223214 Dear IT Support Team, Kindly furnish us with VH of 0101170223214 Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 03/05/18 11:30 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 812310291184 Supplier Ref: 812310291184 Receipt: Adroit3EMDB00748009 Total Value: N1,000.00 Standard: N1,000.00 - 37381941641424231014 Fixed: N0.00 Date Sold: 14/05/18 12:38 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 813411381352 Supplier Ref: 813411381352 Receipt: Adroit3EMDB00767027 Total Value: N2,000.00 Standard: N2,000.00 - 55662552109821097888 Fixed: N0.00 Date Sold: 30/05/18 09:42 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 815008421071 Supplier Ref: 815008421071 Receipt: Adroit3EMDB00798812 Total Value: N1,000.00 Standard: N1,000.00 - 06221454925528058429 Fixed: N0.00 Date Sold: 14/06/18 11:09 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 816510091154 Supplier Ref: 816510091154 Receipt: Adroit3EMDB00832584 Total Value: N2,000.00 Standard: N2,000.00 - 28052574088896798181 Fixed: N0.00 Date Sold: 06/07/18 15:57 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 000658019985 Supplier Ref: 000658019985 Receipt: Adroit3EMDB00883306 Total Value: N2,000.00 Standard: N2,000.00 - 44827942588297077315 Fixed: N0.00 Date Sold: 25/07/18 15:17 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 182061417198 Supplier Ref: 182061417198 Receipt: Adroit3EMDB00924409 Total Value: N3,000.00 Standard: N3,000.00 - 12856309395266205174 Fixed: N0.00 Date Sold: 08/08/18 09:22 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 182200822171 Supplier Ref: 182200822171 Receipt: Adroit3EMDB00960248 Total Value: N3,000.00 Standard: N3,000.00 - 44714246707444868784 Fixed: N0.00 Date Sold: 24/08/18 17:18 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 823616181225 Supplier Ref: 823616181225 Receipt: Adroit3EMDB01005126 Total Value: N2,000.00 Standard: N2,000.00 - 27307277040441617713 Fixed: N0.00 Date Sold: 06/09/18 16:59 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 182491559457 Supplier Ref: 182491559457 Receipt: Adroit3EMDB01044368 Total Value: N1,000.00 Standard: N1,000.00 - 28330313685365576683 Fixed: N0.00 Date Sold: 18/09/18 14:38 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 182611438388 Supplier Ref: 182611438388 Receipt: Adroit3EMDB01078077 Total Value: N2,000.00 Standard: N2,000.00 - 50454798596517594442 Fixed: N0.00 Date Sold: 30/09/18 19:37 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 182731937336 Supplier Ref: 182731937336 Receipt: Adroit3EMDB01113616 Total Value: N2,000.00 Standard: N2,000.00 - 47370983072465231506 Fixed: N0.00 Date Sold: 13/10/18 09:09 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 000672241355 Supplier Ref: 000672241355 Receipt: Adroit3EMDB01157839 Total Value: N2,000.00 Standard: N2,000.00 - 59855919454239679379 Fixed: N0.00 Date Sold: 01/11/18 08:25 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 183050825407 Supplier Ref: 183050825407 Receipt: Adroit3EMDB01222600 Total Value: N1,000.00 Standard: N1,000.00 - 52754926994952190587 Fixed: N0.00 Date Sold: 13/11/18 08:41 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 000676702240 Supplier Ref: 000676702240 Receipt: Adroit3EMDB01265632 Total Value: N1,000.00 Standard: N1,000.00 - 11366901191432109438 Fixed: N0.00 Date Sold: 06/12/18 16:13 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 183401513383 Supplier Ref: 183401513383 Receipt: Adroit3EMDB01350404 Total Value: N1,000.00 Standard: N1,000.00 - 00929261743020367117 Fixed: N0.00 Date Sold: 04/01/19 16:03 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 190041503200 Supplier Ref: 190041503200 Receipt: Adroit3EMDB01519386 Total Value: N1,000.00 Standard: N1,000.00 - 36092036135274338736 Fixed: N0.00 Date Sold: 26/01/19 12:43 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 190261143338 Supplier Ref: 190261143338 Receipt: Adroit3EMDB01670025 Total Value: N1,000.00 Standard: N1,000.00 - 02115532783494371216 Fixed: N0.00 Date Sold: 18/02/19 10:36 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 190490937212 Supplier Ref: 190490937212 Receipt: Adroit3EMDB01846967 Total Value: N1,000.00 Standard: N1,000.00 - 27615121956191059553 Fixed: N0.00 Date Sold: 06/03/19 16:50 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 190651550284 Supplier Ref: 190651550284 Receipt: Adroit3EMDB01971837 Total Value: N1,000.00 Standard: N1,000.00 - 06692864206711461005 Fixed: N0.00 Date Sold: 21/03/19 12:04 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 190801105096 Supplier Ref: 190801105096 Receipt: Adroit3EMDB02048106 Total Value: N2,000.00 Standard: N2,000.00 - 01495458513046440322 Fixed: N0.00 Date Sold: 12/04/19 09:24 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 155505384774 Supplier Ref: 155505384774 Receipt: Adroit3EMDB02169438 Total Value: N1,000.00 Standard: N1,000.00 - 67625777606685467534 Fixed: N0.00 Date Sold: 24/04/19 16:20 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 191141520298 Supplier Ref: 191141520298 Receipt: Adroit3EMDB02235217 Total Value: N1,000.00 Standard: N1,000.00 - 21582208356572625093 Fixed: N0.00 Date Sold: 23/05/19 14:52 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 191431352303 Supplier Ref: 191431352303 Receipt: Adroit3EMDB02385106 Total Value: N1,000.00 Standard: N1,000.00 - 24736257188359338573 Fixed: N0.00 Date Sold: 03/06/19 14:57 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 155956665097 Supplier Ref: 155956665097 Receipt: Adroit3EMDB02444942 Total Value: N1,000.00 Standard: N1,000.00 - 32774527244944888182 Fixed: N0.00 Date Sold: 19/06/19 09:25 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 156092914421 Supplier Ref: 156092914421 Receipt: Adroit3EMDB02526311 Total Value: N2,000.00 Standard: N434.97 - 42170376226238387718 Debt: N1,565.03 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/06/19 15:05 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 191781405155 Supplier Ref: 191781405155 Receipt: Adroit3EMDB02565385 Total Value: N500.00 Standard: N500.00 - 70237113390740333755 Fixed: N0.00 Date Sold: 27/06/19 16:53 Meter/Type: 0101170223214 Retailer/Operator: Fucil/ Token Ref: 197906475672026 Supplier Ref: 197906475672026 Receipt: FuGrp3EMDB02566208 Total Value: N1,000.00 Standard: N1,000.00 - 65647416841921734696 Fixed: N0.00 Date Sold: 18/07/19 21:10 Meter/Type: 0101170223214 Retailer/Operator: Fucil/ Token Ref: 900215257590869 Supplier Ref: 900215257590869 Receipt: FuGrp3EMDB02668267 Total Value: N2,000.00 Standard: N2,000.00 - 66615205627459987364 Fixed: N0.00 Date Sold: 05/08/19 14:12 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 192171312301 Supplier Ref: 192171312301 Receipt: Adroit3EMDB02758065 Total Value: N1,000.00 Standard: N1,000.00 - 14535141451569379165 Fixed: N0.00 Date Sold: 19/08/19 15:36 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 192311436501 Supplier Ref: 192311436501 Receipt: Adroit3EMDB02828294 Total Value: N1,000.00 Standard: N1,000.00 - 02817151138750494412 Fixed: N0.00 Date Sold: 29/08/19 16:05 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 192411505228 Supplier Ref: 192411505228 Receipt: Adroit3EMDB02877063 Total Value: N1,000.00 Standard: N1,000.00 - 39249955174934508994 Fixed: N0.00 Date Sold: 08/09/19 13:48 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 156794331092 Supplier Ref: 156794331092 Receipt: Adroit3EMDB02930693 Total Value: N900.00 Standard: N900.00 - 60413310002005201430 Fixed: N0.00 Date Sold: 20/09/19 12:10 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 156897421319 Supplier Ref: 156897421319 Receipt: Adroit3EMDB02994546 Total Value: N700.00 Standard: N700.00 - 04133474944177011952 Fixed: N0.00 Date Sold: 28/09/19 08:15 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 156965120971 Supplier Ref: 156965120971 Receipt: Adroit3EMDB03036705 Total Value: N500.00 Standard: N500.00 - 64481766391013939734 Fixed: N0.00 Date Sold: 03/10/19 11:30 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157009504736 Supplier Ref: 157009504736 Receipt: Adroit3EMDB03067551 Total Value: N500.00 Standard: N500.00 - 09170832702674095338 Fixed: N0.00 Date Sold: 11/10/19 07:14 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157077091327 Supplier Ref: 157077091327 Receipt: Adroit3EMDB03109671 Total Value: N900.00 Standard: N900.00 - 18577156297012535263 Fixed: N0.00 Date Sold: 20/10/19 15:28 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157157810929 Supplier Ref: 157157810929 Receipt: Adroit3EMDB03158303 Total Value: N900.00 Standard: N900.00 - 69340041184095942676 Fixed: N0.00 Date Sold: 03/11/19 13:42 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157278052628 Supplier Ref: 157278052628 Receipt: Adroit3EMDB03242935 Total Value: N500.00 Standard: N500.00 - 23081683879380971861 Fixed: N0.00 Date Sold: 09/11/19 13:00 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157329731965 Supplier Ref: 157329731965 Receipt: Adroit3EMDB03281878 Total Value: N200.00 Standard: N200.00 - 46790637408369042696 Fixed: N0.00 Date Sold: 17/11/19 07:22 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157396824897 Supplier Ref: 157396824897 Receipt: Adroit3EMDB03324985 Total Value: N400.00 Standard: N400.00 - 32763184359216666796 Fixed: N0.00 Date Sold: 23/11/19 07:52 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157448844471 Supplier Ref: 157448844471 Receipt: Adroit3EMDB03361959 Total Value: N400.00 Standard: N400.00 - 32801780078954728337 Fixed: N0.00 Date Sold: 03/12/19 15:45 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157538082050 Supplier Ref: 157538082050 Receipt: Adroit3EMDB03454506 Total Value: N400.00 Standard: N400.00 - 02876818109140894532 Fixed: N0.00 Date Sold: 08/12/19 15:15 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157581106843 Supplier Ref: 157581106843 Receipt: Adroit3EMDB03494092 Total Value: N900.00 Standard: N900.00 - 50333137198430921815 Fixed: N0.00 Date Sold: 21/12/19 07:41 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157690667345 Supplier Ref: 157690667345 Receipt: Adroit3EMDB03586892 Total Value: N900.00 Standard: N900.00 - 21509139819008657816 Fixed: N0.00 Date Sold: 01/01/20 12:46 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 157787573733 Supplier Ref: 157787573733 Receipt: Adroit3EMDB03687827 Total Value: N900.00 Standard: N900.00 - 24892672025193970475 Fixed: N0.00 Date Sold: 15/01/20 15:06 Meter/Type: 0101170223214 Retailer/Operator: Pagatech/ Token Ref: 001514096624 Supplier Ref: 001514096624 Receipt: PagT13EMDB03800599 Total Value: N2,000.00 Standard: N2,000.00 - 29959739749207096270 Fixed: N0.00 Date Sold: 03/02/20 13:01 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 200341201505 Supplier Ref: 200341201505 Receipt: Adroit3EMDB03962672 Total Value: N1,500.00 Standard: N1,500.00 - 37713971632788347448 Fixed: N0.00 Date Sold: 28/02/20 17:05 Meter/Type: 0101170223214 Retailer/Operator: DATAPEX/ Token Ref: 158290230674 Supplier Ref: 158290230674 Receipt: Adroit3EMDB04209056 Total Value: N1,000.00 Standard: N1,000.00 - 59495617217164931248 Fixed: N0.00 Date Sold: 10/03/20 10:34 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 200700934206 Supplier Ref: 200700934206 Receipt: Adroit3EMDB04324936 Total Value: N1,500.00 Standard: N1,500.00 - 17730310477914170277 Fixed: N0.00 Date Sold: 30/03/20 13:16 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 200901215563 Supplier Ref: 200901215563 Receipt: Adroit3EMDB04459003 Total Value: N2,000.00 Standard: N2,000.00 - 55625922077435038199 Fixed: N0.00 Date Sold: 30/04/20 06:01 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 201210601294 Supplier Ref: 201210601294 Receipt: Adroit3EMDB04684860 Total Value: N900.00 Standard: N900.00 - 29912304599806129108 Fixed: N0.00 Date Sold: 11/05/20 06:51 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 201320651500 Supplier Ref: 201320651500 Receipt: Adroit3EMDB04752433 Total Value: N900.00 Standard: N900.00 - 43578485748363864650 Fixed: N0.00 Date Sold: 28/05/20 10:18 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 201491018297 Supplier Ref: 201491018297 Receipt: Adroit3EMDB04863461 Total Value: N1,000.00 Standard: N1,000.00 - 67429394168850371826 Fixed: N0.00 Date Sold: 12/06/20 06:29 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 201640629146 Supplier Ref: 201640629146 Receipt: Adroit3EMDB04965099 Total Value: N900.00 Standard: N900.00 - 17776445691050910670 Fixed: N0.00 Date Sold: 23/06/20 11:13 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 201751114047 Supplier Ref: 201751114047 Receipt: Adroit3EMDB05041668 Total Value: N1,000.00 Standard: N1,000.00 - 11379787870389617632 Fixed: N0.00 Date Sold: 07/07/20 10:06 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 201891006203 Supplier Ref: 201891006203 Receipt: Adroit3EMDB05152240 Total Value: N1,000.00 Standard: N1,000.00 - 65561012554954771839 Fixed: N0.00 Date Sold: 15/07/20 14:33 Meter/Type: 0101170223214 Retailer/Operator: BOCA/ Token Ref: 201971433073 Supplier Ref: 201971433073 Receipt: Adroit3EMDB05207022 Total Value: N1,000.00 Standard: N1,000.00 - 10026554857071340306 Fixed: N0.00 Total records returned: 85