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Ticket No:
#00014654
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: VENDING HISTORY Assist with vending history. 0101170122606 Thanks.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 22/05/18 19:53 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 000651563478 Supplier Ref: 000651563478 Receipt: Adroit3EMDB00784987 Total Value: N1,000.00 Standard: N1,000.00 - 41884316383792808481 Fixed: N0.00 Date Sold: 31/05/18 20:36 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 000652863805 Supplier Ref: 000652863805 Receipt: Adroit3EMDB00804473 Total Value: N3,000.00 Standard: N3,000.00 - 51066571637336812189 Fixed: N0.00 Date Sold: 26/06/18 17:12 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 000656587424 Supplier Ref: 000656587424 Receipt: Adroit3EMDB00857076 Total Value: N2,000.00 Standard: N2,000.00 - 15176349215961403854 Fixed: N0.00 Date Sold: 13/07/18 19:51 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 000659051330 Supplier Ref: 000659051330 Receipt: Adroit3EMDB00899577 Total Value: N2,000.00 Standard: N2,000.00 - 00980979287373006383 Fixed: N0.00 Date Sold: 09/08/18 20:33 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 153383962350 Supplier Ref: 153383962350 Receipt: Adroit3EMDB00965235 Total Value: N1,000.00 Standard: N1,000.00 - 17606631803488674382 Fixed: N0.00 Date Sold: 20/08/18 11:21 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 823210211094 Supplier Ref: 823210211094 Receipt: Adroit3EMDB00990587 Total Value: N2,000.00 Standard: N2,000.00 - 34353036969732418608 Fixed: N0.00 Date Sold: 19/09/18 15:59 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 182621559573 Supplier Ref: 182621559573 Receipt: Adroit3EMDB01081980 Total Value: N500.00 Standard: N500.00 - 39846895573149232934 Fixed: N0.00 Date Sold: 20/10/18 19:15 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 181020693131 Supplier Ref: 181020693131 Receipt: infSgr3EMDB01183900 Total Value: N1,000.00 Standard: N1,000.00 - 03200593287758116536 Fixed: N0.00 Date Sold: 10/11/18 18:27 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 181110430259 Supplier Ref: 181110430259 Receipt: infSgr3EMDB01259175 Total Value: N1,000.00 Standard: N1,000.00 - 72429897913113849705 Fixed: N0.00 Date Sold: 28/11/18 10:47 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 183321047318 Supplier Ref: 183321047318 Receipt: Adroit3EMDB01316298 Total Value: N1,000.00 Standard: N1,000.00 - 01132832969234933660 Fixed: N0.00 Date Sold: 13/12/18 20:32 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 154472596794 Supplier Ref: 154472596794 Receipt: Adroit3EMDB01385557 Total Value: N1,000.00 Standard: N1,000.00 - 44369156330337641998 Fixed: N0.00 Date Sold: 22/12/18 13:08 Meter/Type: 0101170122606 Retailer/Operator: Fucil/ Token Ref: 633226785609385 Supplier Ref: 633226785609385 Receipt: FuGrp3EMDB01437455 Total Value: N1,000.00 Standard: N1,000.00 - 12158153645290720700 Fixed: N0.00 Date Sold: 17/01/19 20:15 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190117106321 Supplier Ref: 190117106321 Receipt: infSgr3EMDB01606842 Total Value: N1,000.00 Standard: N1,000.00 - 29764116101804812242 Fixed: N0.00 Date Sold: 08/02/19 16:39 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190208266406 Supplier Ref: 190208266406 Receipt: infSgr3EMDB01783176 Total Value: N500.00 Standard: N500.00 - 15761306315980166427 Fixed: N0.00 Date Sold: 20/02/19 09:09 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190220482136 Supplier Ref: 190220482136 Receipt: infSgr3EMDB01862048 Total Value: N500.00 Standard: N500.00 - 69493400233348741846 Fixed: N0.00 Date Sold: 04/03/19 09:05 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190304552116 Supplier Ref: 190304552116 Receipt: infSgr3EMDB01948797 Total Value: N500.00 Standard: N500.00 - 04850613004831638678 Fixed: N0.00 Date Sold: 11/03/19 15:33 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190311125229 Supplier Ref: 190311125229 Receipt: infSgr3EMDB01998342 Total Value: N500.00 Standard: N500.00 - 16439159579509559662 Fixed: N0.00 Date Sold: 18/03/19 14:19 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190318531309 Supplier Ref: 190318531309 Receipt: infSgr3EMDB02033139 Total Value: N500.00 Standard: N500.00 - 21521609142130436817 Fixed: N0.00 Date Sold: 23/03/19 19:12 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 190821813068 Supplier Ref: 190821813068 Receipt: Adroit3EMDB02059758 Total Value: N500.00 Standard: N500.00 - 43267258708571489946 Fixed: N0.00 Date Sold: 02/04/19 15:56 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190402343235 Supplier Ref: 190402343235 Receipt: infSgr3EMDB02114216 Total Value: N500.00 Standard: N500.00 - 54326442342492555729 Fixed: N0.00 Date Sold: 10/04/19 08:49 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190410737405 Supplier Ref: 190410737405 Receipt: infSgr3EMDB02157817 Total Value: N1,000.00 Standard: N1,000.00 - 59230951234388003998 Fixed: N0.00 Date Sold: 16/04/19 16:23 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190416212204 Supplier Ref: 190416212204 Receipt: infSgr3EMDB02192622 Total Value: N1,000.00 Standard: N1,000.00 - 09018217507065456230 Fixed: N0.00 Date Sold: 22/04/19 12:17 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190422168151 Supplier Ref: 190422168151 Receipt: infSgr3EMDB02221690 Total Value: N1,000.00 Standard: N1,000.00 - 68537149725910690743 Fixed: N0.00 Date Sold: 29/04/19 12:32 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190429453371 Supplier Ref: 190429453371 Receipt: infSgr3EMDB02260921 Total Value: N1,000.00 Standard: N1,000.00 - 21999096944429801473 Fixed: N0.00 Date Sold: 06/05/19 12:55 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190506936417 Supplier Ref: 190506936417 Receipt: infSgr3EMDB02303556 Total Value: N500.00 Standard: N500.00 - 35075715450256026109 Fixed: N0.00 Date Sold: 10/05/19 15:49 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190510429286 Supplier Ref: 190510429286 Receipt: infSgr3EMDB02325164 Total Value: N500.00 Standard: N500.00 - 20232261545773942906 Fixed: N0.00 Date Sold: 13/05/19 08:37 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190513458421 Supplier Ref: 190513458421 Receipt: infSgr3EMDB02332349 Total Value: N500.00 Standard: N500.00 - 57806806681702777184 Fixed: N0.00 Date Sold: 17/05/19 09:54 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 191370854480 Supplier Ref: 191370854480 Receipt: Adroit3EMDB02353599 Total Value: N500.00 Standard: N500.00 - 65843572980970339086 Fixed: N0.00 Date Sold: 20/05/19 17:43 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 155836697853 Supplier Ref: 155836697853 Receipt: Adroit3EMDB02370523 Total Value: N1,500.00 Standard: N1,500.00 - 36804257609312708580 Fixed: N0.00 Date Sold: 31/05/19 06:54 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190531856275 Supplier Ref: 190531856275 Receipt: infSgr3EMDB02423909 Total Value: N1,000.00 Standard: N1,000.00 - 32315213247139100096 Fixed: N0.00 Date Sold: 10/06/19 17:16 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 156017975905 Supplier Ref: 156017975905 Receipt: Adroit3EMDB02484412 Total Value: N1,000.00 Standard: N1,000.00 - 10797748086583593919 Fixed: N0.00 Date Sold: 22/06/19 09:23 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190622922401 Supplier Ref: 190622922401 Receipt: infSgr3EMDB02540450 Total Value: N500.00 Standard: N500.00 - 67084635666481463155 Fixed: N0.00 Date Sold: 27/06/19 11:43 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 191781043384 Supplier Ref: 191781043384 Receipt: Adroit3EMDB02564142 Total Value: N500.00 Standard: N500.00 - 09504343728250815383 Fixed: N0.00 Date Sold: 01/07/19 11:09 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 156197218229 Supplier Ref: 156197218229 Receipt: Adroit3EMDB02582417 Total Value: N500.00 Standard: N500.00 - 50516184982417370617 Fixed: N0.00 Date Sold: 04/07/19 16:38 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190704357162 Supplier Ref: 190704357162 Receipt: infSgr3EMDB02600340 Total Value: N500.00 Standard: N500.00 - 25475345968420711481 Fixed: N0.00 Date Sold: 08/07/19 18:31 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 191891731353 Supplier Ref: 191891731353 Receipt: Adroit3EMDB02618995 Total Value: N500.00 Standard: N500.00 - 43860922462317226579 Fixed: N0.00 Date Sold: 15/07/19 12:26 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190715618339 Supplier Ref: 190715618339 Receipt: infSgr3EMDB02649489 Total Value: N500.00 Standard: N500.00 - 42505888503627999548 Fixed: N0.00 Date Sold: 18/07/19 11:21 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190718295878 Supplier Ref: 190718295878 Receipt: infSgr3EMDB02665010 Total Value: N500.00 Standard: N500.00 - 60376813153418148727 Fixed: N0.00 Date Sold: 24/07/19 14:25 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190724445404 Supplier Ref: 190724445404 Receipt: infSgr3EMDB02693306 Total Value: N500.00 Standard: N500.00 - 18254791025131684712 Fixed: N0.00 Date Sold: 31/07/19 09:49 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190731198387 Supplier Ref: 190731198387 Receipt: infSgr3EMDB02728478 Total Value: N500.00 Standard: N500.00 - 35536931717493491766 Fixed: N0.00 Date Sold: 02/08/19 11:19 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 156473756789 Supplier Ref: 156473756789 Receipt: Adroit3EMDB02742015 Total Value: N500.00 Standard: N500.00 - 20806514471640450854 Fixed: N0.00 Date Sold: 06/08/19 19:47 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190806148159 Supplier Ref: 190806148159 Receipt: infSgr3EMDB02766773 Total Value: N500.00 Standard: N500.00 - 55550881109549422265 Fixed: N0.00 Date Sold: 14/08/19 15:23 Meter/Type: 0101170122606 Retailer/Operator: DATAPEX/ Token Ref: 156578899950 Supplier Ref: 156578899950 Receipt: Adroit3EMDB02803789 Total Value: N500.00 Standard: N500.00 - 11910697569202644385 Fixed: N0.00 Date Sold: 20/08/19 18:41 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190820586309 Supplier Ref: 190820586309 Receipt: infSgr3EMDB02835260 Total Value: N500.00 Standard: N500.00 - 54841477403373466809 Fixed: N0.00 Date Sold: 22/08/19 12:45 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190822950369 Supplier Ref: 190822950369 Receipt: infSgr3EMDB02842376 Total Value: N500.00 Standard: N500.00 - 45727462495585413575 Fixed: N0.00 Date Sold: 26/09/19 12:29 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190926472172 Supplier Ref: 190926472172 Receipt: infSgr3EMDB03026856 Total Value: N5,000.00 Standard: N1,000.00 - 35438858409169345242 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/09/19 20:23 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 190930648228 Supplier Ref: 190930648228 Receipt: infSgr3EMDB03053250 Total Value: N1,000.00 Standard: N1,000.00 - 48156805161785707307 Fixed: N0.00 Date Sold: 20/10/19 19:21 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 191020945192 Supplier Ref: 191020945192 Receipt: infSgr3EMDB03158868 Total Value: N2,500.00 Standard: N500.00 - 52074514290142548982 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 29/10/19 12:26 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 191029791964 Supplier Ref: 191029791964 Receipt: infSgr3EMDB03208126 Total Value: N1,500.00 Standard: N1,500.00 - 66726763131629221917 Fixed: N0.00 Date Sold: 13/11/19 16:33 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 191113886315 Supplier Ref: 191113886315 Receipt: infSgr3EMDB03304589 Total Value: N2,500.00 Standard: N500.00 - 27517837877129215816 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/11/19 15:46 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 191122740323 Supplier Ref: 191122740323 Receipt: infSgr3EMDB03357750 Total Value: N1,500.00 Standard: N1,500.00 - 19373441674103099945 Fixed: N0.00 Date Sold: 10/12/19 16:46 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 191210940423 Supplier Ref: 191210940423 Receipt: infSgr3EMDB03511529 Total Value: N2,500.00 Standard: N500.00 - 44647021124439914874 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/12/19 11:25 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 191223183325 Supplier Ref: 191223183325 Receipt: infSgr3EMDB03602265 Total Value: N500.00 Standard: N500.00 - 39610830351387722765 Fixed: N0.00 Date Sold: 31/12/19 13:59 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 191231255419 Supplier Ref: 191231255419 Receipt: infSgr3EMDB03679970 Total Value: N500.00 Standard: N500.00 - 30622759483616998428 Fixed: N0.00 Date Sold: 30/01/20 15:13 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 200301413368 Supplier Ref: 200301413368 Receipt: Adroit3EMDB03926666 Total Value: N3,000.00 Standard: N1,000.00 - 46363346437066102397 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/02/20 19:36 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 200228213358 Supplier Ref: 200228213358 Receipt: infSgr3EMDB04211160 Total Value: N2,500.00 Standard: N500.00 - 51183917802359999380 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/03/20 22:22 Meter/Type: 0101170122606 Retailer/Operator: InfoStrategy/ Token Ref: 200307297161 Supplier Ref: 200307297161 Receipt: infSgr3EMDB04315001 Total Value: N2,500.00 Standard: N500.00 - 00450676439662386295 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 11/03/20 11:18 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 200711018114 Supplier Ref: 200711018114 Receipt: Adroit3EMDB04330912 Total Value: N1,000.00 Standard: N1,000.00 - 42968962693771785539 Fixed: N0.00 Date Sold: 22/03/20 16:33 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 200821533201 Supplier Ref: 200821533201 Receipt: Adroit3EMDB04397641 Total Value: N1,000.00 Standard: N1,000.00 - 58642906485566567328 Fixed: N0.00 Date Sold: 02/04/20 11:34 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 200931034235 Supplier Ref: 200931034235 Receipt: Adroit3EMDB04488121 Total Value: N2,500.00 Standard: N500.00 - 20525693475734885211 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 06/04/20 11:02 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 200971002500 Supplier Ref: 200971002500 Receipt: Adroit3EMDB04514126 Total Value: N1,000.00 Standard: N1,000.00 - 61961764886179608267 Fixed: N0.00 Date Sold: 16/04/20 10:32 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 201070933097 Supplier Ref: 201070933097 Receipt: Adroit3EMDB04578375 Total Value: N1,000.00 Standard: N1,000.00 - 56530415996674051471 Fixed: N0.00 Date Sold: 29/04/20 15:34 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 201201534294 Supplier Ref: 201201534294 Receipt: Adroit3EMDB04682859 Total Value: N1,000.00 Standard: N1,000.00 - 16480798759140351272 Fixed: N0.00 Date Sold: 15/05/20 18:57 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 201361857066 Supplier Ref: 201361857066 Receipt: Adroit3EMDB04782694 Total Value: N2,500.00 Standard: N500.00 - 63668100943513187894 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/05/20 08:07 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 201390807143 Supplier Ref: 201390807143 Receipt: Adroit3EMDB04795911 Total Value: N1,000.00 Standard: N1,000.00 - 16996630359397945340 Fixed: N0.00 Date Sold: 30/05/20 19:10 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 201511910446 Supplier Ref: 201511910446 Receipt: Adroit3EMDB04887603 Total Value: N1,000.00 Standard: N1,000.00 - 30118464670103897960 Fixed: N0.00 Date Sold: 27/06/20 19:34 Meter/Type: 0101170122606 Retailer/Operator: BOCA/ Token Ref: 201791934507 Supplier Ref: 201791934507 Receipt: Adroit3EMDB05078586 Total Value: N2,500.00 Standard: N500.00 - 44805896948541721805 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 75