JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00014625
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
VENDING HISTORY GOOD MORNING IT SUPPORT. Kindly assist with debt details 0101170126987 Thanks
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 07/03/18 15:45 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 806615451643 Supplier Ref: 806615451643 Receipt: Adroit3EMDB00656999 Total Value: N3,000.00 Standard: N3,034.97 - 29963775185575015891 Debt: -N34.97 - Total Debt/Refund Date Sold: 19/03/18 21:03 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000642360315 Supplier Ref: 000642360315 Receipt: Adroit3EMDB00675787 Total Value: N3,000.00 Standard: N3,000.00 - 58954328835757721317 Date Sold: 01/04/18 13:27 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000644180811 Supplier Ref: 000644180811 Receipt: Adroit3EMDB00693538 Total Value: N3,000.00 Standard: N3,000.00 - 45545403788819673193 Date Sold: 19/04/18 18:35 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000646803670 Supplier Ref: 000646803670 Receipt: Adroit3EMDB00724274 Total Value: N3,000.00 Standard: N3,000.00 - 20317913049983181114 Fixed: N0.00 Date Sold: 11/05/18 20:05 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000649980627 Supplier Ref: 000649980627 Receipt: Adroit3EMDB00763866 Total Value: N3,000.00 Standard: N3,000.00 - 73697878953402121578 Fixed: N0.00 Date Sold: 30/05/18 18:29 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000652707068 Supplier Ref: 000652707068 Receipt: Adroit3EMDB00801268 Total Value: N3,000.00 Standard: N3,000.00 - 66527240060321701355 Fixed: N0.00 Date Sold: 15/06/18 20:28 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000655023070 Supplier Ref: 000655023070 Receipt: Adroit3EMDB00836383 Total Value: N3,000.00 Standard: N3,000.00 - 60068739253116872371 Fixed: N0.00 Date Sold: 28/06/18 13:21 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 817912211468 Supplier Ref: 817912211468 Receipt: Adroit3EMDB00861258 Total Value: N3,000.00 Standard: N3,000.00 - 64031796361401324344 Fixed: N0.00 Date Sold: 13/07/18 14:56 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 181941356156 Supplier Ref: 181941356156 Receipt: Adroit3EMDB00898633 Total Value: N3,000.00 Standard: N3,000.00 - 63506902498347212293 Fixed: N0.00 Date Sold: 24/07/18 16:15 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 182051515420 Supplier Ref: 182051515420 Receipt: Adroit3EMDB00922106 Total Value: N3,000.00 Standard: N3,000.00 - 63493510025239532536 Fixed: N0.00 Date Sold: 09/08/18 19:33 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000662937680 Supplier Ref: 000662937680 Receipt: Adroit3EMDB00965149 Total Value: N3,000.00 Standard: N3,000.00 - 67378643479065470789 Fixed: N0.00 Date Sold: 22/08/18 13:58 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000664776191 Supplier Ref: 000664776191 Receipt: Adroit3EMDB00997511 Total Value: N3,000.00 Standard: N3,000.00 - 24058962900486800231 Fixed: N0.00 Date Sold: 05/09/18 21:17 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000666836020 Supplier Ref: 000666836020 Receipt: Adroit3EMDB01042256 Total Value: N3,000.00 Standard: N3,000.00 - 39703414527770627218 Fixed: N0.00 Date Sold: 18/09/18 19:29 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 000668703225 Supplier Ref: 000668703225 Receipt: Adroit3EMDB01079205 Total Value: N3,000.00 Standard: N3,000.00 - 39385996727513003085 Fixed: N0.00 Date Sold: 05/10/18 10:48 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 182781048436 Supplier Ref: 182781048436 Receipt: Adroit3EMDB01130853 Total Value: N3,000.00 Standard: N3,000.00 - 20347610543974778990 Fixed: N0.00 Date Sold: 18/10/18 17:01 Meter/Type: 0101170126987 Retailer/Operator: InfoStrategy/ Token Ref: 181018830286 Supplier Ref: 181018830286 Receipt: infSgr3EMDB01176658 Total Value: N3,000.00 Standard: N3,000.00 - 62957893423518577439 Fixed: N0.00 Date Sold: 01/11/18 11:04 Meter/Type: 0101170126987 Retailer/Operator: InfoStrategy/ Token Ref: 181101337554 Supplier Ref: 181101337554 Receipt: infSgr3EMDB01223684 Total Value: N3,000.00 Standard: N3,000.00 - 54214338564587883169 Fixed: N0.00 Date Sold: 16/11/18 11:17 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 183201117253 Supplier Ref: 183201117253 Receipt: Adroit3EMDB01277122 Total Value: N3,000.00 Standard: N3,000.00 - 44895143878401520832 Fixed: N0.00 Date Sold: 29/11/18 11:12 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 183331112463 Supplier Ref: 183331112463 Receipt: Adroit3EMDB01320573 Total Value: N3,000.00 Standard: N3,000.00 - 34852178305067032410 Fixed: N0.00 Date Sold: 11/12/18 20:12 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 154455198123 Supplier Ref: 154455198123 Receipt: Adroit3EMDB01374714 Total Value: N3,000.00 Standard: N3,000.00 - 65561871100695371777 Fixed: N0.00 Date Sold: 27/12/18 19:37 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 154593224118 Supplier Ref: 154593224118 Receipt: Adroit3EMDB01474330 Total Value: N2,000.00 Standard: N2,000.00 - 64164153375351778579 Fixed: N0.00 Date Sold: 05/01/19 16:29 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 154669860927 Supplier Ref: 154669860927 Receipt: Adroit3EMDB01524210 Total Value: N3,000.00 Standard: N3,000.00 - 40255097035621151587 Fixed: N0.00 Date Sold: 21/01/19 10:35 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 154805973419 Supplier Ref: 154805973419 Receipt: Adroit3EMDB01624941 Total Value: N3,000.00 Standard: N3,000.00 - 25471551091025677480 Fixed: N0.00 Date Sold: 05/02/19 17:18 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 154937988763 Supplier Ref: 154937988763 Receipt: Adroit3EMDB01759127 Total Value: N3,000.00 Standard: N3,000.00 - 05337614359956845388 Fixed: N0.00 Date Sold: 19/02/19 19:55 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155059896240 Supplier Ref: 155059896240 Receipt: Adroit3EMDB01860820 Total Value: N3,000.00 Standard: N3,000.00 - 45068577084948473757 Fixed: N0.00 Date Sold: 08/03/19 14:33 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155204840925 Supplier Ref: 155204840925 Receipt: Adroit3EMDB01984949 Total Value: N3,000.00 Standard: N3,000.00 - 20408711744000945752 Fixed: N0.00 Date Sold: 23/03/19 18:20 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155335801354 Supplier Ref: 155335801354 Receipt: Adroit3EMDB02059613 Total Value: N3,000.00 Standard: N3,000.00 - 46341479014800267977 Fixed: N0.00 Date Sold: 06/04/19 11:10 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155454182560 Supplier Ref: 155454182560 Receipt: Adroit3EMDB02137946 Total Value: N3,000.00 Standard: N3,000.00 - 22499201513692306542 Fixed: N0.00 Date Sold: 17/04/19 21:05 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155552790521 Supplier Ref: 155552790521 Receipt: Adroit3EMDB02199684 Total Value: N3,000.00 Standard: N3,000.00 - 51631841560861183283 Fixed: N0.00 Date Sold: 22/04/19 10:14 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155592088362 Supplier Ref: 155592088362 Receipt: Adroit3EMDB02220655 Total Value: N3,000.00 Standard: N3,000.00 - 24246064429229103876 Fixed: N0.00 Date Sold: 04/05/19 09:14 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155695408226 Supplier Ref: 155695408226 Receipt: Adroit3EMDB02293042 Total Value: N3,000.00 Standard: N3,000.00 - 41169423099643473486 Fixed: N0.00 Date Sold: 18/05/19 11:30 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155817180193 Supplier Ref: 155817180193 Receipt: Adroit3EMDB02359759 Total Value: N3,000.00 Standard: N3,000.00 - 31232237456570344184 Fixed: N0.00 Date Sold: 31/05/19 21:59 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 155933274416 Supplier Ref: 155933274416 Receipt: Adroit3EMDB02430956 Total Value: N3,000.00 Standard: N3,000.00 - 18328471994312868202 Fixed: N0.00 Date Sold: 13/06/19 17:08 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 156043847441 Supplier Ref: 156043847441 Receipt: Adroit3EMDB02500172 Total Value: N3,000.00 Standard: N3,000.00 - 62621335202932553972 Fixed: N0.00 Date Sold: 29/06/19 22:27 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 156184001467 Supplier Ref: 156184001467 Receipt: Adroit3EMDB02579823 Total Value: N3,000.00 Standard: N3,000.00 - 30106139771921400463 Fixed: N0.00 Date Sold: 22/07/19 19:43 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 156381739066 Supplier Ref: 156381739066 Receipt: Adroit3EMDB02685590 Total Value: N3,000.00 Standard: N3,000.00 - 18137088443271480254 Fixed: N0.00 Date Sold: 10/08/19 10:18 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 156542512615 Supplier Ref: 156542512615 Receipt: Adroit3EMDB02783208 Total Value: N3,000.00 Standard: N3,000.00 - 60323611874990386455 Fixed: N0.00 Date Sold: 23/08/19 22:05 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 156659074477 Supplier Ref: 156659074477 Receipt: Adroit3EMDB02850703 Total Value: N3,000.00 Standard: N3,000.00 - 55003858579494711623 Fixed: N0.00 Date Sold: 10/09/19 22:14 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 156814648415 Supplier Ref: 156814648415 Receipt: Adroit3EMDB02944707 Total Value: N3,000.00 Standard: N3,000.00 - 07349307081303380775 Fixed: N0.00 Date Sold: 30/09/19 19:32 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 156986477577 Supplier Ref: 156986477577 Receipt: Adroit3EMDB03052748 Total Value: N3,000.00 Standard: N3,000.00 - 33865423465755728210 Fixed: N0.00 Date Sold: 15/10/19 22:12 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 157117038273 Supplier Ref: 157117038273 Receipt: Adroit3EMDB03135499 Total Value: N3,000.00 Standard: N3,000.00 - 67585150973599889948 Fixed: N0.00 Date Sold: 03/11/19 14:55 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 157278582772 Supplier Ref: 157278582772 Receipt: Adroit3EMDB03243144 Total Value: N3,000.00 Standard: N3,000.00 - 07881555886375800071 Fixed: N0.00 Date Sold: 19/02/20 14:45 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 200501345495 Supplier Ref: 200501345495 Receipt: Adroit3EMDB04114463 Total Value: N950.00 Standard: N950.00 - 30097565182100393823 Fixed: N0.00 Date Sold: 21/02/20 14:04 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 200521304210 Supplier Ref: 200521304210 Receipt: Adroit3EMDB04132784 Total Value: N950.00 Standard: N950.00 - 30656090761448459807 Fixed: N0.00 Date Sold: 22/02/20 10:14 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 158235927713 Supplier Ref: 158235927713 Receipt: Adroit3EMDB04139695 Total Value: N3,000.00 Standard: N3,000.00 - 23397788039844864448 Fixed: N0.00 Date Sold: 25/02/20 13:37 Meter/Type: 0101170126987 Retailer/Operator: DATAPEX/ Token Ref: 158263063343 Supplier Ref: 158263063343 Receipt: Adroit3EMDB04170073 Total Value: N3,000.00 Standard: N3,000.00 - 34933343995697946391 Fixed: N0.00 Date Sold: 12/03/20 11:34 Meter/Type: 0101170126987 Retailer/Operator: Pagatech/ Token Ref: 007210349280 Supplier Ref: 007210349280 Receipt: PagT13EMDB04337028 Total Value: N3,000.00 Standard: N3,000.00 - 20930707535567147339 Fixed: N0.00 Date Sold: 22/05/20 06:00 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 201430600277 Supplier Ref: 201430600277 Receipt: Adroit3EMDB04820911 Total Value: N5,000.00 Standard: N5,000.00 - 07080669441760774959 Fixed: N0.00 Date Sold: 30/06/20 08:34 Meter/Type: 0101170126987 Retailer/Operator: BOCA/ Token Ref: 201820835048 Supplier Ref: 201820835048 Receipt: Adroit3EMDB05094856 Total Value: N7,000.00 Standard: N7,000.00 - 70198223562435244595 Fixed: N0.00 Total records returned: 108