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Ticket No:
#00014621
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY 54160928260 Please furnish me with the VENDING history of meter no: 54160928260 Thanks and regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good Morning, Find below Date Sold: 11/10/19 15:55 Meter/Type: 54160928260 Retailer/Operator: DATAPEX/ Token Ref: 157080215953 Supplier Ref: 157080215953 Receipt: Adroit3EMDB03112930 Total Value: N23,000.00 Standard: N3,000.00 - 63975845177148879736 Debt: N20,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/12/19 10:17 Meter/Type: 54160928260 Retailer/Operator: DATAPEX/ Token Ref: 157631159257 Supplier Ref: 157631159257 Receipt: Adroit3EMDB03529440 Total Value: N8,000.00 Standard: N2,000.00 - 09251002379246413417 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/12/19 13:46 Meter/Type: 54160928260 Retailer/Operator: DATAPEX/ Token Ref: 157649695608 Supplier Ref: 157649695608 Receipt: Adroit3EMDB03542900 Total Value: N3,000.00 Standard: N3,000.00 - 07344430605961958274 Fixed: N0.00 Date Sold: 11/02/20 12:11 Meter/Type: 54160928260 Retailer/Operator: Fucil/ Token Ref: 271636415964161 Supplier Ref: 271636415964161 Receipt: FuGrp3EMDB04038482 Total Value: N9,000.00 Standard: N3,000.00 - 48164353640333018450 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/03/20 11:09 Meter/Type: 54160928260 Retailer/Operator: DATAPEX/ Token Ref: 158331292412 Supplier Ref: 158331292412 Receipt: Adroit3EMDB04270536 Total Value: N7,000.00 Standard: N4,000.00 - 08734448742818221451 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/03/20 11:14 Meter/Type: 54160928260 Retailer/Operator: DATAPEX/ Token Ref: 158331325905 Supplier Ref: 158331325905 Receipt: Adroit3EMDB04270628 Total Value: N2,000.00 Standard: N2,000.00 - 24982226267522247060 Fixed: N0.00 Date Sold: 31/03/20 17:18 Meter/Type: 54160928260 Retailer/Operator: BOCA/ Token Ref: 200911618462 Supplier Ref: 200911618462 Receipt: Adroit3EMDB04473491 Total Value: N3,500.00 Standard: N3,500.00 - 64922501689033839165 Fixed: N0.00 Date Sold: 31/03/20 17:21 Meter/Type: 54160928260 Retailer/Operator: BOCA/ Token Ref: 200911621396 Supplier Ref: 200911621396 Receipt: Adroit3EMDB04473525 Total Value: N1,500.00 Standard: N1,500.00 - 38559913620529426625 Fixed: N0.00 Total records returned: 24