JED Plc
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Ticket No:
#00014616
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history opening balance and outstanding debt balance Please kindly furnish me with the vending history opening balance and outstanding debt balance of the following meter 54160969504. thanks
Initiated BY:
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Initiator's Email:
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Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt and VH
Impact Summary:
Hello, Find below the request, Debt Details • Name: OUTSTANDING • Reference Number: 522531 • Start Date: 2/6/2020 • Category: Outstanding Balance • Original Balance: $38,006.24 • Outstanding Balance: $26,006.24 • Running Balance: $26,006.24 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/15/2020 12:03:32 PM VH Date Sold: 10/11/17 12:35 Meter/Type: 54160969504 Retailer/Operator: DATAPEX/ Token Ref: 000623733622 Supplier Ref: 000623733622 Receipt: Adroit3EMDB00492026 Total Value: N2,000.00 Standard: N2,000.00 - 05781820574714234999 Date Sold: 12/11/17 18:57 Meter/Type: 54160969504 Retailer/Operator: DATAPEX/ Token Ref: 000624059849 Supplier Ref: 000624059849 Receipt: Adroit3EMDB00494146 Total Value: N20.00 Standard: N20.00 - 34266639340604090174 Date Sold: 20/06/19 11:20 Meter/Type: 54160969504 Retailer/Operator: Fucil/ Token Ref: 73864289049178 Supplier Ref: 73864289049178 Receipt: FuGrp3EMDB02531206 Total Value: N2,000.00 Standard: N2,000.00 - 05979423285121318679 Fixed: N0.00 Date Sold: 12/07/19 20:38 Meter/Type: 54160969504 Retailer/Operator: DATAPEX/ Token Ref: 156295653892 Supplier Ref: 156295653892 Receipt: Adroit3EMDB02640821 Total Value: N1,000.00 Standard: N1,000.00 - 54885965280315964170 Fixed: N0.00 Date Sold: 28/08/19 16:23 Meter/Type: 54160969504 Retailer/Operator: Fucil/ Token Ref: 456067919059132 Supplier Ref: 456067919059132 Receipt: FuGrp3EMDB02871745 Total Value: N1,000.00 Standard: N1,000.00 - 35927169764818002350 Fixed: N0.00 Date Sold: 02/10/19 15:26 Meter/Type: 54160969504 Retailer/Operator: Fucil/ Token Ref: 538331665415140 Supplier Ref: 538331665415140 Receipt: FuGrp3EMDB03063171 Total Value: N1,000.00 Standard: N1,000.00 - 43136938000925059426 Fixed: N0.00 Date Sold: 17/11/19 22:08 Meter/Type: 54160969504 Retailer/Operator: DATAPEX/ Token Ref: 157402138598 Supplier Ref: 157402138598 Receipt: Adroit3EMDB03327368 Total Value: N900.00 Standard: N900.00 - 03138492577396206334 Fixed: N0.00 Date Sold: 31/12/19 22:25 Meter/Type: 54160969504 Retailer/Operator: DATAPEX/ Token Ref: 157782402459 Supplier Ref: 157782402459 Receipt: Adroit3EMDB03686097 Total Value: N1,000.00 Standard: N1,000.00 - 34101215342738907694 Fixed: N0.00 Date Sold: 26/03/20 10:17 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 200860917315 Supplier Ref: 200860917315 Receipt: Adroit3EMDB04426521 Total Value: N5,000.00 Standard: N1,000.00 - 19855186067667729112 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/03/20 10:20 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 200860920057 Supplier Ref: 200860920057 Receipt: Adroit3EMDB04426546 Total Value: N2,000.00 Standard: N2,000.00 - 07764758133410366076 Fixed: N0.00 Date Sold: 21/04/20 16:28 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201121628182 Supplier Ref: 201121628182 Receipt: Adroit3EMDB04622321 Total Value: N3,000.00 Standard: N1,000.00 - 57144058261428574734 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 29/04/20 13:01 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201201301223 Supplier Ref: 201201301223 Receipt: Adroit3EMDB04681802 Total Value: N2,000.00 Standard: N2,000.00 - 38375547857630183602 Fixed: N0.00 Date Sold: 16/05/20 13:46 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201371346551 Supplier Ref: 201371346551 Receipt: Adroit3EMDB04788896 Total Value: N2,500.00 Standard: N500.00 - 04105726214781599326 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 24/05/20 15:26 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201451526383 Supplier Ref: 201451526383 Receipt: Adroit3EMDB04841006 Total Value: N985.00 Standard: N985.00 - 70591168738457326694 Fixed: N0.00 Date Sold: 30/05/20 17:06 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201511706353 Supplier Ref: 201511706353 Receipt: Adroit3EMDB04886303 Total Value: N1,000.00 Standard: N1,000.00 - 12912883313251368201 Fixed: N0.00 Date Sold: 12/06/20 17:42 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201641742367 Supplier Ref: 201641742367 Receipt: Adroit3EMDB04970498 Total Value: N2,360.00 Standard: N360.00 - 57969721411926992329 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/06/20 13:50 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201681350160 Supplier Ref: 201681350160 Receipt: Adroit3EMDB04994687 Total Value: N500.00 Standard: N500.00 - 28362533583452446010 Fixed: N0.00 Date Sold: 21/06/20 18:49 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201731849434 Supplier Ref: 201731849434 Receipt: Adroit3EMDB05029933 Total Value: N980.00 Standard: N980.00 - 58324836227064964844 Fixed: N0.00 Date Sold: 30/06/20 18:07 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201821807591 Supplier Ref: 201821807591 Receipt: Adroit3EMDB05103311 Total Value: N1,000.00 Standard: N1,000.00 - 29341992523800957078 Fixed: N0.00 Date Sold: 15/07/20 12:03 Meter/Type: 54160969504 Retailer/Operator: BOCA/ Token Ref: 201971203357 Supplier Ref: 201971203357 Receipt: Adroit3EMDB05205819 Total Value: N2,550.00 Standard: N550.00 - 38439002439995154856 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 24