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Ticket No:
#00014612
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, kindly assist with debt profile of the msn below 0101170308122 0101161011883 0101161063926 0101170390328 Regards, --
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt details
Impact Summary:
Hello, Find below, 0101170308122 Meter Serial Number: 0101170308122 Debt Details • Name: Outstanding • Reference Number: 504612 • Start Date: 2/6/2020 • Category: Outstanding Balance • Original Balance: $120,854.18 • Outstanding Balance: $110,854.18 • Running Balance: $110,854.18 • Note: Outstanding Migrated from the JCS • Status: Active • Collection Method: Per Vend Amount • Collection Value: $10,000.00 • Latest Payment: 7/20/2020 1:40:57 PM 0101161011883 Debt Details • Name: OUTSTANDING BALANCE • Reference Number: 0101161011883 • Start Date: 4/1/2018 • Category: Outstanding Balance • Original Balance: $90,456.73 • Outstanding Balance: $51,456.73 • Running Balance: $51,456.73 • Note: none specified • Status: Active • Collection Method: Per Vend Amount • Collection Value: $20,000.00 • Latest Payment: 7/17/2020 2:43:13 PM 0101161063926 Debt Details • Name: OUTSTANDING • Reference Number: 606115 • Start Date: 6/25/2020 • Category: Outstanding Balance • Original Balance: $9,021.20 • Outstanding Balance: $5,021.20 • Running Balance: $5,021.20 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 7/20/2020 10:18:47 AM 0101170390328 Debt Details • Name: OUTSTANDING • Reference Number: 0101170390328 • Start Date: 11/27/2018 • Category: Outstanding Balance • Original Balance: $139,851.98 • Outstanding Balance: $122,156.89 • Running Balance: $122,156.89 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $1,000.00 • Latest Payment: 1/28/2020 3:58:01 PM