JED Plc
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Ticket No:
#00014601
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: DEBT DETAILS Assist with debt details, 0101185058365 0101185057300 0101185058068 0101178027813 54160981368 0101178025348 Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt details
Impact Summary:
Hello, Find below the request, 0101185058365 Meter Serial Number: 0101185058365 Debt Details • Name: OUTSTANDING • Reference Number: 0101185058365 • Start Date: 2/5/2020 • Category: Outstanding Balance • Original Balance: $251,573.61 • Outstanding Balance: $224,573.61 • Running Balance: $224,573.61 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $4,500.00 • Latest Payment: 7/4/2020 1:56:36 PM 0101185057300 Meter Serial Number: 0101185057300 Debt Details • Name: OUTSTANDING • Reference Number: 0101185057300 • Start Date: 2/5/2020 • Category: Outstanding Balance • Original Balance: $17,739.48 • Outstanding Balance: $7,739.48 • Running Balance: $7,739.48 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/27/2020 9:44:51 AM 0101185058068 Meter Serial Number: 0101185058068 Debt Details • Name: OUTSTANDING • Reference Number: 0101185058068 • Start Date: 2/5/2020 • Category: Outstanding Balance • Original Balance: $185,275.42 • Outstanding Balance: $170,275.42 • Running Balance: $170,275.42 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 6/7/2020 2:11:53 PM 0101178027813 No Contract (with an Account) 54160981368 Meter Serial Number: 54160981368 Debt Details • Name: Outstanding • Reference Number: 524253 • Start Date: 3/27/2020 • Category: Outstanding Balance • Original Balance: $81,541.13 • Outstanding Balance: $28,541.13 • Running Balance: $28,541.13 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 7/10/2020 2:35:05 PM 0101178025348 Meter Serial Number: 0101178025348 Contract Account Number: 6411902359-01 Debt Details This customer does not have any Debt accounts associated. Best Regards