JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00014596
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Vending history 54161093957 54161094021 54161121675
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, 54161093957 No token sales found. 54161094021 No token sales found. 54161121675 Date Sold: 29/06/17 13:31 Meter/Type: 54161121675 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 718013305988 Supplier Ref: 718013305988 Receipt: JEDNIG3EMDB00312763 Total Value: N3,000.00 Standard: N3,000.00 - 02751957782313681797 Date Sold: 15/09/17 15:37 Meter/Type: 54161121675 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 725815360435 Supplier Ref: 725815360435 Receipt: JEDNIG3EMDB00414125 Total Value: N7,000.00 Standard: N1,000.00 - 05362131286322028857 Debt: N6,000.00 - Total Debt/Refund Date Sold: 03/10/17 10:56 Meter/Type: 54161121675 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 727613560055 Supplier Ref: 727613560055 Receipt: JEDNIG3EMDB00435586 Total Value: N4,000.00 Standard: N2,000.00 - 06213248767146483634 Debt: N2,000.00 - Total Debt/Refund Date Sold: 14/11/17 08:51 Meter/Type: 54161121675 Retailer/Operator: DATAPEX/ Token Ref: 000624287231 Supplier Ref: 000624287231 Receipt: Adroit3EMDB00496274 Total Value: N3,000.00 Standard: N1,000.00 - 02369987560958237932 Debt: N2,000.00 - Total Debt/Refund Total records returned: 4