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Ticket No:
#00014592
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, Kindly assist us with the VH for 57100028372 54161115156 Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, 57100028372 Date Sold: 26/08/16 12:00 Meter/Type: 57100028372 Retailer/Operator: JEDOTUKPO/MBEN Token Ref: 623904000072 Supplier Ref: 623904000072 Receipt: JEDNIG3EMDB00023642 Total Value: N3,000.00 Standard: N1,500.00 - 25244356445188516790 Debt: N1,500.00 - Total Debt/Refund Date Sold: 15/09/16 14:29 Meter/Type: 57100028372 Retailer/Operator: JEDOTUKPO/MBEN Token Ref: 625906280080 Supplier Ref: 625906280080 Receipt: JEDNIG3EMDB00036220 Total Value: N2,000.00 Standard: N500.00 - 07073482791113318759 Debt: N1,500.00 - Total Debt/Refund Date Sold: 27/09/16 08:37 Meter/Type: 57100028372 Retailer/Operator: JEDOTUKPO/MBEN Token Ref: 627100370007 Supplier Ref: 627100370007 Receipt: JEDNIG3EMDB00042892 Total Value: N3,000.00 Standard: N3,000.00 - 69282470458463594253 Date Sold: 22/12/16 17:03 Meter/Type: 57100028372 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 005509104815 Supplier Ref: 005509104815 Receipt: JEDNIG3EMDB00103230 Total Value: N5,500.00 Standard: N1,000.00 - 46378787182670927345 Debt: N4,500.00 - Total Debt/Refund Date Sold: 25/02/17 12:56 Meter/Type: 57100028372 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 002005174032 Supplier Ref: 002005174032 Receipt: JEDNIG3EMDB00155024 Total Value: N3,000.00 Standard: N1,930.00 - 31187122619686652352 Debt: N1,070.00 - Total Debt/Refund Date Sold: 02/06/17 08:35 Meter/Type: 57100028372 Retailer/Operator: JEDOTUKPO/MBEN Token Ref: 000715560414 Supplier Ref: 000715560414 Receipt: JEDNIG3EMDB00277672 Total Value: N3,000.00 Standard: N3,000.00 - 23189347291409968239 Date Sold: 13/09/17 08:36 Meter/Type: 57100028372 Retailer/Operator: JEDOTUKPO/OABBA Token Ref: 725608352188 Supplier Ref: 725608352188 Receipt: JEDNIG3EMDB00410707 Total Value: N3,000.00 Standard: N3,000.00 - 03939531799193004103 Date Sold: 13/12/17 11:30 Meter/Type: 57100028372 Retailer/Operator: Fucil/ Token Ref: 940969735176017 Supplier Ref: 940969735176017 Receipt: FuGrp3EMDB00537800 Total Value: N3,000.00 Standard: N3,000.00 - 39333383103303579908 Date Sold: 16/03/18 14:53 Meter/Type: 57100028372 Retailer/Operator: Fucil/ Token Ref: 292537287741594 Supplier Ref: 292537287741594 Receipt: FuGrp3EMDB00671458 Total Value: N3,000.00 Standard: N3,000.00 - 52784188891673345048 Date Sold: 13/06/18 14:34 Meter/Type: 57100028372 Retailer/Operator: Fucil/ Token Ref: 536260677102609 Supplier Ref: 536260677102609 Receipt: FuGrp3EMDB00831203 Total Value: N3,000.00 Standard: N3,000.00 - 71148718174192746759 Fixed: N0.00 Date Sold: 24/09/18 09:38 Meter/Type: 57100028372 Retailer/Operator: Fucil/ Token Ref: 658481638967603 Supplier Ref: 658481638967603 Receipt: FuGrp3EMDB01093546 Total Value: N3,000.00 Standard: N3,000.00 - 59213827029576054847 Fixed: N0.00 Date Sold: 09/12/18 16:40 Meter/Type: 57100028372 Retailer/Operator: DATAPEX/ Token Ref: 154436595679 Supplier Ref: 154436595679 Receipt: Adroit3EMDB01361282 Total Value: N1,000.00 Standard: N1,000.00 - 61689603396317124302 Fixed: N0.00 Date Sold: 11/01/19 14:09 Meter/Type: 57100028372 Retailer/Operator: DATAPEX/ Token Ref: 154720825213 Supplier Ref: 154720825213 Receipt: Adroit3EMDB01559421 Total Value: N1,000.00 Standard: N1,000.00 - 43156672702942391071 Fixed: N0.00 Date Sold: 28/01/19 09:37 Meter/Type: 57100028372 Retailer/Operator: Fucil/ Token Ref: 308642404366108 Supplier Ref: 308642404366108 Receipt: FuGrp3EMDB01678476 Total Value: N2,000.00 Standard: N2,000.00 - 31651624427524369345 Fixed: N0.00 Date Sold: 25/02/19 12:58 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 190561159244 Supplier Ref: 190561159244 Receipt: Adroit3EMDB01897790 Total Value: N2,000.00 Standard: N2,000.00 - 43273732852710758307 Fixed: N0.00 Date Sold: 22/03/19 17:37 Meter/Type: 57100028372 Retailer/Operator: DATAPEX/ Token Ref: 155326906261 Supplier Ref: 155326906261 Receipt: Adroit3EMDB02055821 Total Value: N1,000.00 Standard: N1,000.00 - 50072399965562327166 Fixed: N0.00 Date Sold: 10/04/19 00:03 Meter/Type: 57100028372 Retailer/Operator: DATAPEX/ Token Ref: 155484736657 Supplier Ref: 155484736657 Receipt: Adroit3EMDB02157589 Total Value: N2,000.00 Standard: N2,000.00 - 14152957848623589985 Fixed: N0.00 Date Sold: 10/04/19 08:34 Meter/Type: 57100028372 Retailer/Operator: DATAPEX/ Token Ref: 155487794227 Supplier Ref: 155487794227 Receipt: Adroit3EMDB02157779 Total Value: N900.00 Standard: N900.00 - 03596429989312990221 Fixed: N0.00 Date Sold: 10/04/19 12:46 Meter/Type: 57100028372 Retailer/Operator: Fucil/ Token Ref: 67013582787877 Supplier Ref: 67013582787877 Receipt: FuGrp3EMDB02159739 Total Value: N1,000.00 Standard: N1,000.00 - 01214675093182256203 Fixed: N0.00 Date Sold: 03/05/19 18:09 Meter/Type: 57100028372 Retailer/Operator: DATAPEX/ Token Ref: 155689965422 Supplier Ref: 155689965422 Receipt: Adroit3EMDB02291555 Total Value: N1,900.00 Standard: N1,900.00 - 51790566637402115807 Fixed: N0.00 Date Sold: 19/07/19 12:12 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 192001112114 Supplier Ref: 192001112114 Receipt: Adroit3EMDB02669876 Total Value: N3,000.00 Standard: N3,000.00 - 69493963614365754168 Fixed: N0.00 Date Sold: 16/08/19 10:44 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 192280944323 Supplier Ref: 192280944323 Receipt: Adroit3EMDB02812371 Total Value: N2,000.00 Standard: N2,000.00 - 28805385725888950018 Fixed: N0.00 Date Sold: 08/10/19 11:01 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 192811002442 Supplier Ref: 192811002442 Receipt: Adroit3EMDB03093203 Total Value: N3,000.00 Standard: N3,000.00 - 49915239564810887574 Fixed: N0.00 Date Sold: 31/10/19 21:22 Meter/Type: 57100028372 Retailer/Operator: DATAPEX/ Token Ref: 157254975932 Supplier Ref: 157254975932 Receipt: Adroit3EMDB03227765 Total Value: N1,100.00 Standard: N1,100.00 - 56954053146918356599 Fixed: N0.00 Date Sold: 06/12/19 12:29 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 193401132168 Supplier Ref: 193401132168 Receipt: Adroit3EMDB03478846 Total Value: N3,000.00 Standard: N3,000.00 - 00778119192828988458 Fixed: N0.00 Date Sold: 17/01/20 13:20 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 200171223438 Supplier Ref: 200171223438 Receipt: Adroit3EMDB03814536 Total Value: N3,000.00 Standard: N3,000.00 - 37193167621654375990 Fixed: N0.00 Date Sold: 10/03/20 11:46 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 200701046220 Supplier Ref: 200701046220 Receipt: Adroit3EMDB04325366 Total Value: N3,000.00 Standard: N3,000.00 - 02201071243709841664 Fixed: N0.00 Date Sold: 10/03/20 12:18 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 200701118492 Supplier Ref: 200701118492 Receipt: Adroit3EMDB04325799 Total Value: N1,000.00 Standard: N1,000.00 - 14709571194240608478 Fixed: N0.00 Date Sold: 12/05/20 08:55 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 201330855370 Supplier Ref: 201330855370 Receipt: Adroit3EMDB04759048 Total Value: N3,000.00 Standard: N3,000.00 - 03248535218059327819 Fixed: N0.00 Date Sold: 15/06/20 11:28 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 201671128281 Supplier Ref: 201671128281 Receipt: Adroit3EMDB04985185 Total Value: N3,000.00 Standard: N3,000.00 - 51016295195248148974 Fixed: N0.00 Date Sold: 06/07/20 10:38 Meter/Type: 57100028372 Retailer/Operator: BOCA/ Token Ref: 201881038264 Supplier Ref: 201881038264 Receipt: Adroit3EMDB05144405 Total Value: N3,000.00 Standard: N3,000.00 - 29288047225074646778 Fixed: N0.00 Total records returned: 40