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Ticket No:
#00014586
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: KCT Assist with vending history, 0101170152637 Thanks
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 27/04/18 16:34 Meter/Type: 0101170152637 Retailer/Operator: Fucil/ Token Ref: 552338427381413 Supplier Ref: 552338427381413 Receipt: FuGrp3EMDB00737173 Total Value: N1,000.00 Standard: N1,000.00 - 66601327057022526877 Fixed: N0.00 Date Sold: 23/05/18 12:51 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 814311511390 Supplier Ref: 814311511390 Receipt: Adroit3EMDB00786162 Total Value: N1,500.00 Standard: N1,500.00 - 49468478898511718116 Fixed: N0.00 Date Sold: 06/07/18 12:06 Meter/Type: 0101170152637 Retailer/Operator: DATAPEX/ Token Ref: 000657996894 Supplier Ref: 000657996894 Receipt: Adroit3EMDB00882137 Total Value: N1,000.00 Standard: N1,000.00 - 70922457065293958169 Fixed: N0.00 Date Sold: 30/07/18 11:02 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 821110021048 Supplier Ref: 821110021048 Receipt: Adroit3EMDB00934298 Total Value: N1,000.00 Standard: N1,000.00 - 01722324799441056221 Fixed: N0.00 Date Sold: 27/08/18 15:40 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 823914401277 Supplier Ref: 823914401277 Receipt: Adroit3EMDB01012101 Total Value: N1,000.00 Standard: N1,000.00 - 52135063025993964523 Fixed: N0.00 Date Sold: 19/09/18 15:16 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 182621516242 Supplier Ref: 182621516242 Receipt: Adroit3EMDB01081735 Total Value: N1,000.00 Standard: N1,000.00 - 56761994474262619264 Fixed: N0.00 Date Sold: 16/10/18 13:21 Meter/Type: 0101170152637 Retailer/Operator: DATAPEX/ Token Ref: 000672698471 Supplier Ref: 000672698471 Receipt: Adroit3EMDB01168151 Total Value: N1,000.00 Standard: N1,000.00 - 72601072805438681173 Fixed: N0.00 Date Sold: 02/11/18 10:26 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 183061026070 Supplier Ref: 183061026070 Receipt: Adroit3EMDB01227850 Total Value: N1,000.00 Standard: N1,000.00 - 71781327515450596023 Fixed: N0.00 Date Sold: 19/11/18 10:31 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 183231031020 Supplier Ref: 183231031020 Receipt: Adroit3EMDB01284993 Total Value: N1,000.00 Standard: N1,000.00 - 44301711173051602306 Fixed: N0.00 Date Sold: 20/12/18 11:14 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 183541014343 Supplier Ref: 183541014343 Receipt: Adroit3EMDB01420189 Total Value: N2,500.00 Standard: N934.97 - 06511848434530214496 Debt: N1,565.03 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/02/19 14:25 Meter/Type: 0101170152637 Retailer/Operator: DATAPEX/ Token Ref: 155006074692 Supplier Ref: 155006074692 Receipt: Adroit3EMDB01815779 Total Value: N2,500.00 Standard: N500.00 - 11732267839189216718 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 13/02/19 14:26 Meter/Type: 0101170152637 Retailer/Operator: DATAPEX/ Token Ref: 155006082353 Supplier Ref: 155006082353 Receipt: Adroit3EMDB01815794 Total Value: N500.00 Standard: N500.00 - 21821074122415472564 Fixed: N0.00 Date Sold: 11/03/19 12:32 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 190701133095 Supplier Ref: 190701133095 Receipt: Adroit3EMDB01996271 Total Value: N2,000.00 Standard: N1,000.00 - 49760425698614176206 Debt: N1,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/04/19 17:54 Meter/Type: 0101170152637 Retailer/Operator: DATAPEX/ Token Ref: 155482526534 Supplier Ref: 155482526534 Receipt: Adroit3EMDB02156178 Total Value: N2,000.00 Standard: N1,000.00 - 17077371758843388790 Debt: N1,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/11/19 12:56 Meter/Type: 0101170152637 Retailer/Operator: BOCA/ Token Ref: 193261158154 Supplier Ref: 193261158154 Receipt: Adroit3EMDB03356143 Total Value: N8,000.00 Standard: N1,000.00 - 69355631046768427582 Debt: N7,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 27