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Ticket No:
#00014570
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Support Team, Kindly furnish us with VH of 0101170270744 Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 05/06/18 12:29 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000653535146 Supplier Ref: 000653535146 Receipt: Adroit3EMDB00814136 Total Value: N1,500.00 Standard: N1,500.00 - 66817974438874842059 Fixed: N0.00 Date Sold: 12/06/18 09:12 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 816308121032 Supplier Ref: 816308121032 Receipt: Adroit3EMDB00827662 Total Value: N1,000.00 Standard: N1,000.00 - 41699752194505430099 Fixed: N0.00 Date Sold: 18/06/18 19:10 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000655447135 Supplier Ref: 000655447135 Receipt: Adroit3EMDB00839805 Total Value: N1,000.00 Standard: N1,000.00 - 29925148287689208420 Fixed: N0.00 Date Sold: 23/06/18 13:33 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000656133538 Supplier Ref: 000656133538 Receipt: Adroit3EMDB00851111 Total Value: N1,000.00 Standard: N1,000.00 - 71721154424039732370 Fixed: N0.00 Date Sold: 27/06/18 20:15 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000656749752 Supplier Ref: 000656749752 Receipt: Adroit3EMDB00859839 Total Value: N600.00 Standard: N600.00 - 69243045467590745352 Fixed: N0.00 Date Sold: 30/06/18 13:17 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 818112171390 Supplier Ref: 818112171390 Receipt: Adroit3EMDB00867014 Total Value: N2,000.00 Standard: N2,000.00 - 18030750406739946187 Fixed: N0.00 Date Sold: 07/07/18 17:20 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000658172297 Supplier Ref: 000658172297 Receipt: Adroit3EMDB00885711 Total Value: N1,500.00 Standard: N1,500.00 - 45789183637762595588 Fixed: N0.00 Date Sold: 16/07/18 17:59 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000659472194 Supplier Ref: 000659472194 Receipt: Adroit3EMDB00904677 Total Value: N650.00 Standard: N650.00 - 14766458422064650844 Fixed: N0.00 Date Sold: 18/07/18 17:39 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 181991639280 Supplier Ref: 181991639280 Receipt: Adroit3EMDB00909615 Total Value: N1,000.00 Standard: N1,000.00 - 04195671454318212975 Fixed: N0.00 Date Sold: 22/07/18 19:33 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000660345617 Supplier Ref: 000660345617 Receipt: Adroit3EMDB00917070 Total Value: N1,000.00 Standard: N1,000.00 - 66029337006453967493 Fixed: N0.00 Date Sold: 26/07/18 21:01 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000660930304 Supplier Ref: 000660930304 Receipt: Adroit3EMDB00928015 Total Value: N1,000.00 Standard: N1,000.00 - 42491794341385294069 Fixed: N0.00 Date Sold: 31/07/18 07:34 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000661569618 Supplier Ref: 000661569618 Receipt: Adroit3EMDB00937295 Total Value: N1,000.00 Standard: N1,000.00 - 38650714292384228586 Fixed: N0.00 Date Sold: 04/08/18 12:42 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000662176522 Supplier Ref: 000662176522 Receipt: Adroit3EMDB00951447 Total Value: N2,000.00 Standard: N2,000.00 - 51018151460285585853 Fixed: N0.00 Date Sold: 15/08/18 17:57 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153434866107 Supplier Ref: 153434866107 Receipt: Adroit3EMDB00979738 Total Value: N1,000.00 Standard: N1,000.00 - 18842344801218741379 Fixed: N0.00 Date Sold: 20/08/18 14:22 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153476776035 Supplier Ref: 153476776035 Receipt: Adroit3EMDB00991953 Total Value: N1,000.00 Standard: N1,000.00 - 22887022220956980550 Fixed: N0.00 Date Sold: 22/08/18 18:09 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153495419641 Supplier Ref: 153495419641 Receipt: Adroit3EMDB00998034 Total Value: N1,000.00 Standard: N1,000.00 - 66662144651924958267 Fixed: N0.00 Date Sold: 26/08/18 21:29 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153531174351 Supplier Ref: 153531174351 Receipt: Adroit3EMDB01009360 Total Value: N2,000.00 Standard: N2,000.00 - 02103882141901687377 Fixed: N0.00 Date Sold: 02/09/18 16:37 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153589902714 Supplier Ref: 153589902714 Receipt: Adroit3EMDB01030504 Total Value: N1,000.00 Standard: N1,000.00 - 50339602413221732618 Fixed: N0.00 Date Sold: 06/09/18 14:44 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153623783885 Supplier Ref: 153623783885 Receipt: Adroit3EMDB01043823 Total Value: N1,000.00 Standard: N1,000.00 - 36093921815914144674 Fixed: N0.00 Date Sold: 07/09/18 10:23 Meter/Type: 0101170270744 Retailer/Operator: Fucil/ Token Ref: 226774783472017 Supplier Ref: 226774783472017 Receipt: FuGrp3EMDB01045331 Total Value: N2,000.00 Standard: N2,000.00 - 57215394837363238502 Fixed: N0.00 Date Sold: 28/09/18 14:34 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153814166414 Supplier Ref: 153814166414 Receipt: Adroit3EMDB01108061 Total Value: N1,000.00 Standard: N1,000.00 - 14425349700797989752 Fixed: N0.00 Date Sold: 03/10/18 16:53 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153858200628 Supplier Ref: 153858200628 Receipt: Adroit3EMDB01124581 Total Value: N1,000.00 Standard: N1,000.00 - 03849160637605107999 Fixed: N0.00 Date Sold: 04/10/18 20:15 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153868051005 Supplier Ref: 153868051005 Receipt: Adroit3EMDB01129426 Total Value: N500.00 Standard: N500.00 - 47412456244632109634 Fixed: N0.00 Date Sold: 16/10/18 16:14 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 153970287037 Supplier Ref: 153970287037 Receipt: Adroit3EMDB01169220 Total Value: N1,000.00 Standard: N1,000.00 - 30006788865341328134 Fixed: N0.00 Date Sold: 22/10/18 17:00 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154022400861 Supplier Ref: 154022400861 Receipt: Adroit3EMDB01189234 Total Value: N1,000.00 Standard: N1,000.00 - 52922012294635001470 Fixed: N0.00 Date Sold: 29/10/18 16:56 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154082858805 Supplier Ref: 154082858805 Receipt: Adroit3EMDB01213409 Total Value: N1,000.00 Standard: N1,000.00 - 14228110868564581877 Fixed: N0.00 Date Sold: 29/10/18 16:59 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154082875852 Supplier Ref: 154082875852 Receipt: Adroit3EMDB01213431 Total Value: N1,000.00 Standard: N1,000.00 - 00664016178591877105 Fixed: N0.00 Date Sold: 12/11/18 15:38 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154203353285 Supplier Ref: 154203353285 Receipt: Adroit3EMDB01263996 Total Value: N1,000.00 Standard: N1,000.00 - 39115249481152095740 Fixed: N0.00 Date Sold: 17/11/18 09:46 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154244437498 Supplier Ref: 154244437498 Receipt: Adroit3EMDB01280172 Total Value: N2,000.00 Standard: N2,000.00 - 20397926879880369773 Fixed: N0.00 Date Sold: 30/11/18 20:10 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 000679219185 Supplier Ref: 000679219185 Receipt: Adroit3EMDB01328381 Total Value: N2,000.00 Standard: N2,000.00 - 37868027054036647489 Fixed: N0.00 Date Sold: 13/12/18 19:49 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154472335200 Supplier Ref: 154472335200 Receipt: Adroit3EMDB01385390 Total Value: N1,000.00 Standard: N1,000.00 - 58637202797992086133 Fixed: N0.00 Date Sold: 20/12/18 17:19 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154531920364 Supplier Ref: 154531920364 Receipt: Adroit3EMDB01423961 Total Value: N1,000.00 Standard: N1,000.00 - 46547718960232760663 Fixed: N0.00 Date Sold: 29/12/18 15:18 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154608952602 Supplier Ref: 154608952602 Receipt: Adroit3EMDB01486079 Total Value: N1,000.00 Standard: N1,000.00 - 68365408866849677504 Fixed: N0.00 Date Sold: 07/01/19 20:30 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154688584068 Supplier Ref: 154688584068 Receipt: Adroit3EMDB01534689 Total Value: N480.00 Standard: N480.00 - 66927249287238636050 Fixed: N0.00 Date Sold: 10/01/19 17:49 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154713537956 Supplier Ref: 154713537956 Receipt: Adroit3EMDB01553798 Total Value: N1,500.00 Standard: N1,500.00 - 66897686992337124575 Fixed: N0.00 Date Sold: 24/01/19 18:05 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 154834594706 Supplier Ref: 154834594706 Receipt: Adroit3EMDB01656942 Total Value: N1,000.00 Standard: N1,000.00 - 72603024662513743042 Fixed: N0.00 Date Sold: 02/02/19 12:33 Meter/Type: 0101170270744 Retailer/Operator: eTranzact/ Token Ref: 903311330000 Supplier Ref: 903311330000 Receipt: Adroit3EMDB01733015 Total Value: N2,000.00 Standard: N2,000.00 - 29801564947121074900 Fixed: N0.00 Date Sold: 14/02/19 16:21 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 155015407982 Supplier Ref: 155015407982 Receipt: Adroit3EMDB01826365 Total Value: N1,500.00 Standard: N1,500.00 - 68682330243551444973 Fixed: N0.00 Date Sold: 04/03/19 17:56 Meter/Type: 0101170270744 Retailer/Operator: InfoStrategy/ Token Ref: 190304460367 Supplier Ref: 190304460367 Receipt: infSgr3EMDB01957442 Total Value: N1,000.00 Standard: N1,000.00 - 10663178907391816879 Fixed: N0.00 Date Sold: 08/03/19 12:20 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 155204040774 Supplier Ref: 155204040774 Receipt: Adroit3EMDB01983151 Total Value: N2,000.00 Standard: N2,000.00 - 32779399524071074838 Fixed: N0.00 Date Sold: 26/04/19 14:37 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 155628227502 Supplier Ref: 155628227502 Receipt: Adroit3EMDB02247074 Total Value: N2,000.00 Standard: N2,000.00 - 29518225454170395821 Fixed: N0.00 Date Sold: 08/06/19 09:40 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 155997963007 Supplier Ref: 155997963007 Receipt: Adroit3EMDB02471516 Total Value: N950.00 Standard: N950.00 - 26429885721680430216 Fixed: N0.00 Date Sold: 08/06/19 16:26 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 156000395683 Supplier Ref: 156000395683 Receipt: Adroit3EMDB02474704 Total Value: N1,000.00 Standard: N1,000.00 - 34119323779123510782 Fixed: N0.00 Date Sold: 11/06/19 20:02 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 156027615096 Supplier Ref: 156027615096 Receipt: Adroit3EMDB02490953 Total Value: N2,000.00 Standard: N2,000.00 - 69875172139358615529 Fixed: N0.00 Date Sold: 14/06/19 08:49 Meter/Type: 0101170270744 Retailer/Operator: DATAPEX/ Token Ref: 156049496862 Supplier Ref: 156049496862 Receipt: Adroit3EMDB02502207 Total Value: N1,000.00 Standard: N1,000.00 - 59435773573355212012 Fixed: N0.00 Date Sold: 15/01/20 14:35 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 200151339177 Supplier Ref: 200151339177 Receipt: Adroit3EMDB03800265 Total Value: N2,000.00 Standard: N2,000.00 - 45990401895716785618 Fixed: N0.00 Date Sold: 27/01/20 21:02 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 200272005596 Supplier Ref: 200272005596 Receipt: Adroit3EMDB03901220 Total Value: N1,000.00 Standard: N1,000.00 - 70417748293728965579 Fixed: N0.00 Date Sold: 08/02/20 11:51 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 200391051432 Supplier Ref: 200391051432 Receipt: Adroit3EMDB04012735 Total Value: N1,500.00 Standard: N1,500.00 - 72480578041855022720 Fixed: N0.00 Date Sold: 26/02/20 16:33 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 200571533376 Supplier Ref: 200571533376 Receipt: Adroit3EMDB04183824 Total Value: N1,500.00 Standard: N1,500.00 - 37117160482627211031 Fixed: N0.00 Date Sold: 09/03/20 18:53 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 200691753196 Supplier Ref: 200691753196 Receipt: Adroit3EMDB04323917 Total Value: N1,000.00 Standard: N1,000.00 - 72334937264244229529 Fixed: N0.00 Date Sold: 20/03/20 11:37 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 200801037332 Supplier Ref: 200801037332 Receipt: Adroit3EMDB04384086 Total Value: N1,000.00 Standard: N1,000.00 - 48048827793693097091 Fixed: N0.00 Date Sold: 25/03/20 13:49 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 200851249315 Supplier Ref: 200851249315 Receipt: Adroit3EMDB04420241 Total Value: N1,000.00 Standard: N1,000.00 - 48370202086107341400 Fixed: N0.00 Date Sold: 25/04/20 13:44 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 201161344590 Supplier Ref: 201161344590 Receipt: Adroit3EMDB04655004 Total Value: N450.00 Standard: N450.00 - 50721491458578180410 Fixed: N0.00 Date Sold: 04/05/20 12:52 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 201251252543 Supplier Ref: 201251252543 Receipt: Adroit3EMDB04708956 Total Value: N1,000.00 Standard: N1,000.00 - 59401663381184116949 Fixed: N0.00 Date Sold: 16/05/20 16:07 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 201371608005 Supplier Ref: 201371608005 Receipt: Adroit3EMDB04790587 Total Value: N1,000.00 Standard: N1,000.00 - 50185445391373573779 Fixed: N0.00 Date Sold: 28/05/20 20:08 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 201492008268 Supplier Ref: 201492008268 Receipt: Adroit3EMDB04870082 Total Value: N1,000.00 Standard: N1,000.00 - 28450170470185156344 Fixed: N0.00 Date Sold: 29/06/20 12:02 Meter/Type: 0101170270744 Retailer/Operator: BOCA/ Token Ref: 201811202142 Supplier Ref: 201811202142 Receipt: Adroit3EMDB05087556 Total Value: N2,500.00 Standard: N500.00 - 36923450551816210279 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 106