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Ticket No:
#00014569
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Support Team, Kindly furnish us with VH of 0101170116830 Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 22/02/18 07:06 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000638676653 Supplier Ref: 000638676653 Receipt: Adroit3EMDB00634546 Total Value: N2,000.00 Standard: N2,000.00 - 64978246065927755720 Date Sold: 06/03/18 10:31 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000640425180 Supplier Ref: 000640425180 Receipt: Adroit3EMDB00654035 Total Value: N5,000.00 Standard: N3,000.00 - 72727936468173892035 Debt: N2,000.00 - Total Debt/Refund Date Sold: 05/04/18 14:23 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000644762366 Supplier Ref: 000644762366 Receipt: Adroit3EMDB00700878 Total Value: N5,000.00 Standard: N3,000.00 - 69296363342410371298 Debt: N2,000.00 - Total Debt/Refund Date Sold: 01/05/18 12:50 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000648497091 Supplier Ref: 000648497091 Receipt: Adroit3EMDB00744212 Total Value: N5,000.00 Standard: N3,000.00 - 27132733060251338407 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 02/06/18 14:04 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000653112657 Supplier Ref: 000653112657 Receipt: Adroit3EMDB00808623 Total Value: N5,000.00 Standard: N3,000.00 - 45016917538870925367 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/06/18 10:23 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000656834526 Supplier Ref: 000656834526 Receipt: Adroit3EMDB00860451 Total Value: N1,000.00 Standard: N1,000.00 - 59969030889320363477 Fixed: N0.00 Date Sold: 07/07/18 21:05 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000658194766 Supplier Ref: 000658194766 Receipt: Adroit3EMDB00885899 Total Value: N5,000.00 Standard: N3,000.00 - 66931519769418275864 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/07/18 12:16 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000661453800 Supplier Ref: 000661453800 Receipt: Adroit3EMDB00934806 Total Value: N1,000.00 Standard: N1,000.00 - 45894216252788360061 Fixed: N0.00 Date Sold: 10/08/18 16:07 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 000663061071 Supplier Ref: 000663061071 Receipt: Adroit3EMDB00967543 Total Value: N5,000.00 Standard: N3,000.00 - 00274639072464493764 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/09/18 20:49 Meter/Type: 0101170116830 Retailer/Operator: Fucil/ Token Ref: 493316550638406 Supplier Ref: 493316550638406 Receipt: FuGrp3EMDB01035263 Total Value: N5,000.00 Standard: N3,000.00 - 52414453682911493754 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 03/10/18 11:47 Meter/Type: 0101170116830 Retailer/Operator: InfoStrategy/ Token Ref: 181003962380 Supplier Ref: 181003962380 Receipt: infSgr3EMDB01122460 Total Value: N5,000.00 Standard: N3,000.00 - 72270083972612223749 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/10/18 11:50 Meter/Type: 0101170116830 Retailer/Operator: InfoStrategy/ Token Ref: 181023302174 Supplier Ref: 181023302174 Receipt: infSgr3EMDB01191344 Total Value: N2,000.00 Standard: N2,000.00 - 20488772443200099307 Fixed: N0.00 Date Sold: 08/11/18 20:42 Meter/Type: 0101170116830 Retailer/Operator: InfoStrategy/ Token Ref: 181108251227 Supplier Ref: 181108251227 Receipt: infSgr3EMDB01252761 Total Value: N4,000.00 Standard: N2,000.00 - 60046711375151697184 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/11/18 07:42 Meter/Type: 0101170116830 Retailer/Operator: InfoStrategy/ Token Ref: 181123877416 Supplier Ref: 181123877416 Receipt: infSgr3EMDB01299196 Total Value: N2,000.00 Standard: N2,000.00 - 10210796743505767273 Fixed: N0.00 Date Sold: 10/12/18 15:18 Meter/Type: 0101170116830 Retailer/Operator: InfoStrategy/ Token Ref: 181210620238 Supplier Ref: 181210620238 Receipt: infSgr3EMDB01366342 Total Value: N4,000.00 Standard: N2,000.00 - 17105572930734627729 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/12/18 19:58 Meter/Type: 0101170116830 Retailer/Operator: InfoStrategy/ Token Ref: 181225685249 Supplier Ref: 181225685249 Receipt: infSgr3EMDB01461222 Total Value: N3,000.00 Standard: N3,000.00 - 26335900971994077232 Fixed: N0.00 Date Sold: 14/01/19 21:26 Meter/Type: 0101170116830 Retailer/Operator: InfoStrategy/ Token Ref: 190114657140 Supplier Ref: 190114657140 Receipt: infSgr3EMDB01582433 Total Value: N3,000.00 Standard: N1,000.00 - 37573305388888720190 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/03/19 13:32 Meter/Type: 0101170116830 Retailer/Operator: InfoStrategy/ Token Ref: 190327796268 Supplier Ref: 190327796268 Receipt: infSgr3EMDB02077580 Total Value: N4,500.00 Standard: N500.00 - 44065046759395031423 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/08/19 10:07 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 156594284390 Supplier Ref: 156594284390 Receipt: Adroit3EMDB02812091 Total Value: N950.00 Standard: N950.00 - 12874708789764941007 Fixed: N0.00 Date Sold: 25/08/19 14:37 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 156673665070 Supplier Ref: 156673665070 Receipt: Adroit3EMDB02856739 Total Value: N2,000.00 Standard: N2,000.00 - 26932848800971069781 Fixed: N0.00 Date Sold: 15/09/19 19:08 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 156856731746 Supplier Ref: 156856731746 Receipt: Adroit3EMDB02968291 Total Value: N1,000.00 Standard: N1,000.00 - 52934566561358407027 Fixed: N0.00 Date Sold: 23/09/19 12:06 Meter/Type: 0101170116830 Retailer/Operator: BOCA/ Token Ref: 192661107347 Supplier Ref: 192661107347 Receipt: Adroit3EMDB03008761 Total Value: N1,500.00 Standard: N1,500.00 - 16028938255099794312 Fixed: N0.00 Date Sold: 09/10/19 18:26 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 157063842910 Supplier Ref: 157063842910 Receipt: Adroit3EMDB03102551 Total Value: N1,450.00 Standard: N1,450.00 - 35301830455590550263 Fixed: N0.00 Date Sold: 23/10/19 15:51 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 157183876954 Supplier Ref: 157183876954 Receipt: Adroit3EMDB03175920 Total Value: N1,000.00 Standard: N1,000.00 - 03130511467252973482 Fixed: N0.00 Date Sold: 05/11/19 07:36 Meter/Type: 0101170116830 Retailer/Operator: DATAPEX/ Token Ref: 157293226616 Supplier Ref: 157293226616 Receipt: Adroit3EMDB03254169 Total Value: N1,000.00 Standard: N1,000.00 - 35045318077390270901 Fixed: N0.00 Date Sold: 27/01/20 16:42 Meter/Type: 0101170116830 Retailer/Operator: Fucil/ Token Ref: 500920421005610 Supplier Ref: 500920421005610 Receipt: FuGrp3EMDB03897648 Total Value: N2,000.00 Standard: N2,000.00 - 04487320745752874228 Fixed: N0.00 Total records returned: 39