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Ticket No:
#00014562
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY - 0101170197863 Please assist with VH. Kindly treat as urgent please
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 29/09/18 18:17 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 182721817306 Supplier Ref: 182721817306 Receipt: Adroit3EMDB01111947 Total Value: N1,000.00 Standard: N1,000.00 - 65455905197783407492 Fixed: N0.00 Date Sold: 29/12/18 12:42 Meter/Type: 0101170197863 Retailer/Operator: DATAPEX/ Token Ref: 154608017184 Supplier Ref: 154608017184 Receipt: Adroit3EMDB01484806 Total Value: N1,500.00 Standard: N1,500.00 - 61697418021660298421 Fixed: N0.00 Date Sold: 02/03/19 16:38 Meter/Type: 0101170197863 Retailer/Operator: Pagatech/ Token Ref: 906115382148 Supplier Ref: 906115382148 Receipt: PagT13EMDB01943064 Total Value: N1,000.00 Standard: N1,000.00 - 17906897316886999701 Fixed: N0.00 Date Sold: 01/04/19 17:50 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 190911650568 Supplier Ref: 190911650568 Receipt: Adroit3EMDB02108042 Total Value: N1,000.00 Standard: N1,000.00 - 59618100968345831226 Fixed: N0.00 Date Sold: 30/04/19 15:27 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 191201427228 Supplier Ref: 191201427228 Receipt: Adroit3EMDB02271039 Total Value: N1,000.00 Standard: N1,000.00 - 03620146584991905150 Fixed: N0.00 Date Sold: 21/05/19 13:09 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 191411209200 Supplier Ref: 191411209200 Receipt: Adroit3EMDB02373727 Total Value: N1,000.00 Standard: N1,000.00 - 00356340969351609036 Fixed: N0.00 Date Sold: 17/06/19 17:22 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 191681622171 Supplier Ref: 191681622171 Receipt: Adroit3EMDB02518725 Total Value: N1,000.00 Standard: N1,000.00 - 01713685188235394494 Fixed: N0.00 Date Sold: 09/07/19 11:22 Meter/Type: 0101170197863 Retailer/Operator: Pagatech/ Token Ref: 919010226798 Supplier Ref: 919010226798 Receipt: PagT13EMDB02621790 Total Value: N1,500.00 Standard: N1,500.00 - 59761321255511087240 Fixed: N0.00 Date Sold: 02/08/19 14:00 Meter/Type: 0101170197863 Retailer/Operator: Pagatech/ Token Ref: 921413009616 Supplier Ref: 921413009616 Receipt: PagT13EMDB02743468 Total Value: N1,000.00 Standard: N1,000.00 - 65472251910917000115 Fixed: N0.00 Date Sold: 12/08/19 22:04 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 192242104356 Supplier Ref: 192242104356 Receipt: Adroit3EMDB02795853 Total Value: N1,000.00 Standard: N1,000.00 - 71165882158416098173 Fixed: N0.00 Date Sold: 21/08/19 12:40 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 192331140475 Supplier Ref: 192331140475 Receipt: Adroit3EMDB02837988 Total Value: N1,000.00 Standard: N1,000.00 - 48752360610712262249 Fixed: N0.00 Date Sold: 06/09/19 11:21 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 192491021331 Supplier Ref: 192491021331 Receipt: Adroit3EMDB02919609 Total Value: N1,000.00 Standard: N1,000.00 - 67157074252631876041 Fixed: N0.00 Date Sold: 20/09/19 16:36 Meter/Type: 0101170197863 Retailer/Operator: DATAPEX/ Token Ref: 156899020017 Supplier Ref: 156899020017 Receipt: Adroit3EMDB02996566 Total Value: N1,000.00 Standard: N1,000.00 - 24440443738809655922 Fixed: N0.00 Date Sold: 08/10/19 11:37 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 192811038571 Supplier Ref: 192811038571 Receipt: Adroit3EMDB03093488 Total Value: N950.00 Standard: N950.00 - 55138690209260723969 Fixed: N0.00 Date Sold: 30/10/19 10:15 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 193030917122 Supplier Ref: 193030917122 Receipt: Adroit3EMDB03214105 Total Value: N500.00 Standard: N500.00 - 63894349749994971348 Fixed: N0.00 Date Sold: 30/10/19 10:23 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 193030925003 Supplier Ref: 193030925003 Receipt: Adroit3EMDB03214185 Total Value: N500.00 Standard: N500.00 - 49648843558432910394 Fixed: N0.00 Date Sold: 15/11/19 11:24 Meter/Type: 0101170197863 Retailer/Operator: Fucil/ Token Ref: 711118549195113 Supplier Ref: 711118549195113 Receipt: FuGrp3EMDB03314571 Total Value: N1,000.00 Standard: N1,000.00 - 01045023525225278296 Fixed: N0.00 Date Sold: 16/12/19 11:48 Meter/Type: 0101170197863 Retailer/Operator: eTranzact/ Token Ref: 935010480000 Supplier Ref: 935010480000 Receipt: Adroit3EMDB03541233 Total Value: N1,000.00 Standard: N1,000.00 - 04840555982420741597 Fixed: N0.00 Date Sold: 04/01/20 13:36 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 200041239408 Supplier Ref: 200041239408 Receipt: Adroit3EMDB03707885 Total Value: N1,500.00 Standard: N1,500.00 - 11604216076343468687 Fixed: N0.00 Date Sold: 29/01/20 16:12 Meter/Type: 0101170197863 Retailer/Operator: DATAPEX/ Token Ref: 158030736312 Supplier Ref: 158030736312 Receipt: Adroit3EMDB03917697 Total Value: N1,500.00 Standard: N1,500.00 - 32962275090605808594 Fixed: N0.00 Date Sold: 21/02/20 15:19 Meter/Type: 0101170197863 Retailer/Operator: eTranzact/ Token Ref: 005214150000 Supplier Ref: 005214150000 Receipt: Adroit3EMDB04133721 Total Value: N1,000.00 Standard: N1,000.00 - 23026830765303773106 Fixed: N0.00 Date Sold: 05/03/20 09:16 Meter/Type: 0101170197863 Retailer/Operator: eTranzact/ Token Ref: 006508120000 Supplier Ref: 006508120000 Receipt: Adroit3EMDB04278775 Total Value: N1,000.00 Standard: N1,000.00 - 55126743381800983504 Fixed: N0.00 Date Sold: 14/03/20 17:16 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 200741616063 Supplier Ref: 200741616063 Receipt: Adroit3EMDB04351587 Total Value: N1,000.00 Standard: N1,000.00 - 06189273101181545805 Fixed: N0.00 Date Sold: 27/03/20 14:53 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 200871353273 Supplier Ref: 200871353273 Receipt: Adroit3EMDB04438730 Total Value: N1,000.00 Standard: N1,000.00 - 54792621508838613704 Fixed: N0.00 Date Sold: 09/04/20 13:02 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 201001202212 Supplier Ref: 201001202212 Receipt: Adroit3EMDB04541231 Total Value: N1,000.00 Standard: N1,000.00 - 72586992717335976975 Fixed: N0.00 Date Sold: 05/05/20 10:14 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 201261015001 Supplier Ref: 201261015001 Receipt: Adroit3EMDB04715695 Total Value: N1,000.00 Standard: N1,000.00 - 29067389922056874978 Fixed: N0.00 Date Sold: 26/05/20 13:24 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 201471324407 Supplier Ref: 201471324407 Receipt: Adroit3EMDB04852409 Total Value: N1,000.00 Standard: N1,000.00 - 16835148007169453647 Fixed: N0.00 Date Sold: 15/06/20 09:34 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 201670934078 Supplier Ref: 201670934078 Receipt: Adroit3EMDB04983969 Total Value: N1,300.00 Standard: N1,300.00 - 03939932775810646512 Fixed: N0.00 Date Sold: 06/07/20 11:42 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 201881142564 Supplier Ref: 201881142564 Receipt: Adroit3EMDB05145107 Total Value: N4,000.00 Standard: N1,000.00 - 47833140049722803061 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 17/07/20 11:27 Meter/Type: 0101170197863 Retailer/Operator: BOCA/ Token Ref: 201991127274 Supplier Ref: 201991127274 Receipt: Adroit3EMDB05219064 Total Value: N4,000.00 Standard: N1,000.00 - 52462664154516019854 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 45