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Ticket No:
#00014556
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for vending history history of this account 04185211408 Good morning
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below Date Sold: 12/07/16 09:00 Meter/Type: 04185211408 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 619409130092 Supplier Ref: 619409130092 Receipt: EVG3EMDB00001351 Total Value: N5,000.00 Standard: N5,000.00 - 63451749731291136258 Date Sold: 17/08/16 09:24 Meter/Type: 04185211408 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 623009380020 Supplier Ref: 623009380020 Receipt: JEDNIG3EMDB00018305 Total Value: N5,000.00 Standard: N5,000.00 - 12742368555196424078 Date Sold: 19/01/17 08:48 Meter/Type: 04185211408 Retailer/Operator: JEDBAUCHI/sibrahim Token Ref: 701908480020 Supplier Ref: 701908480020 Receipt: JEDNIG3EMDB00123181 Total Value: N5,000.00 Standard: N5,000.00 - 21286878829508558196 Date Sold: 14/12/18 12:26 Meter/Type: 04185211408 Retailer/Operator: Fucil/ Token Ref: 295045722642692 Supplier Ref: 295045722642692 Receipt: FuGrp3EMDB01387944 Total Value: N5,000.00 Standard: N5,000.00 - 34014106760673147214 Fixed: N0.00 Date Sold: 24/04/19 17:21 Meter/Type: 04185211408 Retailer/Operator: BOCA/ Token Ref: 191141621125 Supplier Ref: 191141621125 Receipt: Adroit3EMDB02235755 Total Value: N5,000.00 Standard: N5,000.00 - 21358642176941484212 Fixed: N0.00 Date Sold: 25/06/19 17:24 Meter/Type: 04185211408 Retailer/Operator: BOCA/ Token Ref: 191761624206 Supplier Ref: 191761624206 Receipt: Adroit3EMDB02557164 Total Value: N5,000.00 Standard: N5,000.00 - 00756478249030389754 Fixed: N0.00 Date Sold: 09/08/19 13:24 Meter/Type: 04185211408 Retailer/Operator: BOCA/ Token Ref: 192211224371 Supplier Ref: 192211224371 Receipt: Adroit3EMDB02778751 Total Value: N5,000.00 Standard: N5,000.00 - 46199147349972631222 Fixed: N0.00 Date Sold: 16/03/20 11:31 Meter/Type: 04185211408 Retailer/Operator: BOCA/ Token Ref: 200761030587 Supplier Ref: 200761030587 Receipt: Adroit3EMDB04357237 Total Value: N5,000.00 Standard: N5,000.00 - 35850443177928894598 Fixed: N0.00 Date Sold: 06/05/20 15:35 Meter/Type: 04185211408 Retailer/Operator: BOCA/ Token Ref: 201271535373 Supplier Ref: 201271535373 Receipt: Adroit3EMDB04723083 Total Value: N5,000.00 Standard: N5,000.00 - 49160036652620839511 Fixed: N0.00 Date Sold: 19/06/20 15:39 Meter/Type: 04185211408 Retailer/Operator: BOCA/ Token Ref: 201711539316 Supplier Ref: 201711539316 Receipt: Adroit3EMDB05016907 Total Value: N5,000.00 Standard: N5,000.00 - 60019342185175098655 Fixed: N0.00 Total records returned: 10