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Ticket No:
#00014555
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: REQUEST FOR VENDING HISTORY HELLO, KINDLY PROVIDE US WITH THE VENDING HISTORY OF MSN: 0101170276436. THANKS
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below Date Sold: 08/05/18 12:43 Meter/Type: 0101170276436 Retailer/Operator: eTranzact/ Token Ref: 812811420000 Supplier Ref: 812811420000 Receipt: Adroit3EMDB00757157 Total Value: N5,000.00 Standard: N5,000.00 - 60020970112968977677 Fixed: N0.00 Date Sold: 21/05/18 09:46 Meter/Type: 0101170276436 Retailer/Operator: Fucil/ Token Ref: 915824687053596 Supplier Ref: 915824687053596 Receipt: FuGrp3EMDB00780182 Total Value: N10,000.00 Standard: N10,000.00 - 17177610425918857663 Fixed: N0.00 Date Sold: 22/06/18 13:13 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 000655987450 Supplier Ref: 000655987450 Receipt: Adroit3EMDB00848668 Total Value: N10,000.00 Standard: N10,000.00 - 61644139874215243248 Fixed: N0.00 Date Sold: 23/07/18 09:56 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 820408561032 Supplier Ref: 820408561032 Receipt: Adroit3EMDB00917529 Total Value: N10,000.00 Standard: N11,042.74 - 44917954947980398963 Debt: -N1,042.74 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/08/18 12:44 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 182401144251 Supplier Ref: 182401144251 Receipt: Adroit3EMDB01015078 Total Value: N10,000.00 Standard: N10,000.00 - 71444321467832977300 Fixed: N0.00 Date Sold: 26/09/18 11:11 Meter/Type: 0101170276436 Retailer/Operator: Fucil/ Token Ref: 565741077175734 Supplier Ref: 565741077175734 Receipt: FuGrp3EMDB01100417 Total Value: N10,000.00 Standard: N10,000.00 - 69539962891253536671 Fixed: N0.00 Date Sold: 17/10/18 11:55 Meter/Type: 0101170276436 Retailer/Operator: Fucil/ Token Ref: 463919207872647 Supplier Ref: 463919207872647 Receipt: FuGrp3EMDB01171626 Total Value: N10,000.00 Standard: N10,000.00 - 10012768248872989554 Fixed: N0.00 Date Sold: 22/11/18 08:51 Meter/Type: 0101170276436 Retailer/Operator: Fucil/ Token Ref: 292080447905394 Supplier Ref: 292080447905394 Receipt: FuGrp3EMDB01295767 Total Value: N10,000.00 Standard: N10,000.00 - 21483972718937496191 Fixed: N0.00 Date Sold: 27/12/18 09:46 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 000683038826 Supplier Ref: 000683038826 Receipt: Adroit3EMDB01467237 Total Value: N9,000.00 Standard: N9,000.00 - 49151141954777533888 Fixed: N0.00 Date Sold: 26/01/19 11:08 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 190261008337 Supplier Ref: 190261008337 Receipt: Adroit3EMDB01668213 Total Value: N10,000.00 Standard: N10,000.00 - 41980091425588405334 Fixed: N0.00 Date Sold: 01/03/19 09:33 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 155142563473 Supplier Ref: 155142563473 Receipt: Adroit3EMDB01930332 Total Value: N8,000.00 Standard: N8,000.00 - 28837124619406583871 Fixed: N0.00 Date Sold: 25/03/19 10:25 Meter/Type: 0101170276436 Retailer/Operator: Fucil/ Token Ref: 581039753216063 Supplier Ref: 581039753216063 Receipt: FuGrp3EMDB02063683 Total Value: N8,000.00 Standard: N8,000.00 - 51509431800612542625 Fixed: N0.00 Date Sold: 19/04/19 11:31 Meter/Type: 0101170276436 Retailer/Operator: Fucil/ Token Ref: 822605278217597 Supplier Ref: 822605278217597 Receipt: FuGrp3EMDB02208394 Total Value: N8,000.00 Standard: N8,000.00 - 00764960476096789234 Fixed: N0.00 Date Sold: 15/05/19 10:35 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 155790932220 Supplier Ref: 155790932220 Receipt: Adroit3EMDB02344446 Total Value: N10,000.00 Standard: N10,000.00 - 60575133212954633776 Fixed: N0.00 Date Sold: 15/06/19 10:28 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 156058730175 Supplier Ref: 156058730175 Receipt: Adroit3EMDB02507915 Total Value: N8,000.00 Standard: N8,000.00 - 64960984062355405538 Fixed: N0.00 Date Sold: 04/07/19 15:20 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 156224643672 Supplier Ref: 156224643672 Receipt: Adroit3EMDB02599688 Total Value: N8,500.00 Standard: N8,500.00 - 71815649187089630875 Fixed: N0.00 Date Sold: 29/07/19 10:09 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 192100909425 Supplier Ref: 192100909425 Receipt: Adroit3EMDB02715220 Total Value: N8,000.00 Standard: N8,000.00 - 71044835525262985992 Fixed: N0.00 Date Sold: 21/08/19 10:04 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 192330904514 Supplier Ref: 192330904514 Receipt: Adroit3EMDB02836985 Total Value: N10,000.00 Standard: N10,000.00 - 66943892042268874899 Fixed: N0.00 Date Sold: 10/09/19 09:50 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 156810183181 Supplier Ref: 156810183181 Receipt: Adroit3EMDB02939553 Total Value: N7,500.00 Standard: N7,500.00 - 39473717272108834992 Fixed: N0.00 Date Sold: 04/10/19 10:01 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 157017614384 Supplier Ref: 157017614384 Receipt: Adroit3EMDB03072541 Total Value: N9,000.00 Standard: N9,000.00 - 12853137634394889585 Fixed: N0.00 Date Sold: 29/10/19 11:29 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 157234145302 Supplier Ref: 157234145302 Receipt: Adroit3EMDB03207636 Total Value: N10,000.00 Standard: N10,000.00 - 19772004434330839666 Fixed: N0.00 Date Sold: 19/11/19 10:56 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 157415387282 Supplier Ref: 157415387282 Receipt: Adroit3EMDB03335881 Total Value: N8,000.00 Standard: N8,000.00 - 53983496435549700854 Fixed: N0.00 Date Sold: 28/12/19 10:51 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 193620954220 Supplier Ref: 193620954220 Receipt: Adroit3EMDB03651951 Total Value: N9,000.00 Standard: N9,000.00 - 41839861616871510017 Fixed: N0.00 Date Sold: 22/01/20 09:56 Meter/Type: 0101170276436 Retailer/Operator: DATAPEX/ Token Ref: 157967998998 Supplier Ref: 157967998998 Receipt: Adroit3EMDB03852616 Total Value: N8,000.00 Standard: N8,000.00 - 47725144660379088331 Fixed: N0.00 Date Sold: 19/02/20 11:50 Meter/Type: 0101170276436 Retailer/Operator: Pagatech/ Token Ref: 005010503609 Supplier Ref: 005010503609 Receipt: PagT13EMDB04112419 Total Value: N10,000.00 Standard: N10,000.00 - 44656878233405261436 Fixed: N0.00 Date Sold: 19/03/20 10:28 Meter/Type: 0101170276436 Retailer/Operator: Pagatech/ Token Ref: 007909280387 Supplier Ref: 007909280387 Receipt: PagT13EMDB04376605 Total Value: N10,000.00 Standard: N10,000.00 - 23394977753609628886 Fixed: N0.00 Date Sold: 07/04/20 10:07 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 200980907234 Supplier Ref: 200980907234 Receipt: Adroit3EMDB04521485 Total Value: N8,000.00 Standard: N8,000.00 - 47387066292025949176 Fixed: N0.00 Date Sold: 22/05/20 10:40 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 201431041067 Supplier Ref: 201431041067 Receipt: Adroit3EMDB04822986 Total Value: N8,000.00 Standard: N8,000.00 - 04571239206022328075 Fixed: N0.00 Date Sold: 13/07/20 09:34 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 201950934383 Supplier Ref: 201950934383 Receipt: Adroit3EMDB05189415 Total Value: N10,000.00 Standard: N10,000.00 - 72350016971732389938 Fixed: N0.00 Date Sold: 15/07/20 11:58 Meter/Type: 0101170276436 Retailer/Operator: BOCA/ Token Ref: 201971158522 Supplier Ref: 201971158522 Receipt: Adroit3EMDB05205781 Total Value: N1,000.00 Standard: N1,000.00 - 11522164790196600975 Fixed: N0.00 Total records returned: 45