JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00014554
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY 0101170273847
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below, Date Sold: 31/07/19 18:28 Meter/Type: 0101170273847 Retailer/Operator: BOCA/ Token Ref: 192121728262 Supplier Ref: 192121728262 Receipt: Adroit3EMDB02733136 Total Value: N2,500.00 Standard: N2,500.00 - 05129950628571727773 Fixed: N0.00 Date Sold: 05/08/19 17:52 Meter/Type: 0101170273847 Retailer/Operator: DATAPEX/ Token Ref: 156502034759 Supplier Ref: 156502034759 Receipt: Adroit3EMDB02760257 Total Value: N3,150.00 Standard: N3,150.00 - 60786409179958011119 Fixed: N0.00 Date Sold: 26/08/19 16:01 Meter/Type: 0101170273847 Retailer/Operator: BOCA/ Token Ref: 192381501571 Supplier Ref: 192381501571 Receipt: Adroit3EMDB02861013 Total Value: N5,000.00 Standard: N5,000.00 - 61463866855888766548 Fixed: N0.00 Date Sold: 16/09/19 17:50 Meter/Type: 0101170273847 Retailer/Operator: BOCA/ Token Ref: 192591650456 Supplier Ref: 192591650456 Receipt: Adroit3EMDB02974041 Total Value: N5,000.00 Standard: N5,000.00 - 45818992933473667435 Fixed: N0.00 Date Sold: 10/10/19 17:35 Meter/Type: 0101170273847 Retailer/Operator: Pagatech/ Token Ref: 928316369607 Supplier Ref: 928316369607 Receipt: PagT13EMDB03107935 Total Value: N7,000.00 Standard: N3,000.00 - 13762417140354877122 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/10/19 20:02 Meter/Type: 0101170273847 Retailer/Operator: DATAPEX/ Token Ref: 157176743948 Supplier Ref: 157176743948 Receipt: Adroit3EMDB03171840 Total Value: N5,000.00 Standard: N5,000.00 - 22596927488067103577 Fixed: N0.00 Date Sold: 01/11/19 19:10 Meter/Type: 0101170273847 Retailer/Operator: DATAPEX/ Token Ref: 157262830720 Supplier Ref: 157262830720 Receipt: Adroit3EMDB03234369 Total Value: N5,100.00 Standard: N3,100.00 - 07235288110388059126 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 24/11/19 19:12 Meter/Type: 0101170273847 Retailer/Operator: DATAPEX/ Token Ref: 157461568374 Supplier Ref: 157461568374 Receipt: Adroit3EMDB03372137 Total Value: N2,450.00 Standard: N2,450.00 - 24665099217657463982 Fixed: N0.00 Date Sold: 05/12/19 16:39 Meter/Type: 0101170273847 Retailer/Operator: Pagatech/ Token Ref: 933915422334 Supplier Ref: 933915422334 Receipt: PagT13EMDB03473047 Total Value: N5,000.00 Standard: N3,000.00 - 11103307249710833956 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/12/19 11:20 Meter/Type: 0101170273847 Retailer/Operator: Pagatech/ Token Ref: 935310228186 Supplier Ref: 935310228186 Receipt: PagT13EMDB03569879 Total Value: N7,000.00 Standard: N7,000.00 - 68729471865793321602 Fixed: N0.00 Date Sold: 14/01/20 09:40 Meter/Type: 0101170273847 Retailer/Operator: DATAPEX/ Token Ref: 157898781846 Supplier Ref: 157898781846 Receipt: Adroit3EMDB03787234 Total Value: N5,000.00 Standard: N3,000.00 - 44933247673444612358 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 25/02/20 18:41 Meter/Type: 0101170273847 Retailer/Operator: DATAPEX/ Token Ref: 158264884839 Supplier Ref: 158264884839 Receipt: Adroit3EMDB04174657 Total Value: N5,950.00 Standard: N3,950.00 - 33022196959757845434 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/03/20 12:36 Meter/Type: 0101170273847 Retailer/Operator: Pagatech/ Token Ref: 007411354066 Supplier Ref: 007411354066 Receipt: PagT13EMDB04350065 Total Value: N10,000.00 Standard: N8,000.00 - 47756127777149792838 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/04/20 22:35 Meter/Type: 0101170273847 Retailer/Operator: BOCA/ Token Ref: 201102236108 Supplier Ref: 201102236108 Receipt: Adroit3EMDB04611381 Total Value: N5,000.00 Standard: N4,739.49 - 69409627111412792658 Debt: N260.51 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/05/20 21:07 Meter/Type: 0101170273847 Retailer/Operator: BOCA/ Token Ref: 201442107368 Supplier Ref: 201442107368 Receipt: Adroit3EMDB04838605 Total Value: N5,000.00 Standard: N5,000.00 - 62748100917359220128 Fixed: N0.00 Date Sold: 28/06/20 19:56 Meter/Type: 0101170273847 Retailer/Operator: BOCA/ Token Ref: 201801956442 Supplier Ref: 201801956442 Receipt: Adroit3EMDB05082864 Total Value: N5,000.00 Standard: N5,000.00 - 00895341149044818392 Fixed: N0.00 Total records returned: 35