JED Plc
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Ticket No:
#00014549
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
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Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, Kindly assist with debt profile of the meter serial numbers below 54161043556 0101161073230 0101160058778 0101161001736 0101170302711 0101170369918 54160733314 0101170199877
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Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
debt profile
Impact Summary:
Hello, Find below, 54161043556 Meter Serial Number: 54161043556 Debt Details • Name: Outstanding • Reference Number: 6573311249-01 • Start Date: 2/1/2019 • Category: Outstanding Balance • Original Balance: $284,211.16 • Outstanding Balance: $274,211.16 • Running Balance: $274,211.16 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Per Vend Amount • Collection Value: $5,000.00 • Latest Payment: 7/16/2020 12:58:20 PM 0101161073230 Debt Details • Name: OUTSTANDING • Reference Number: 0101161073230 • Start Date: 1/28/2020 • Category: Outstanding Balance • Original Balance: $194,868.07 • Outstanding Balance: $187,868.07 • Running Balance: $187,868.07 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Per Vend Amount • Collection Value: $7,000.00 • Latest Payment: 7/16/2020 11:13:56 AM 0101160058778 Debt Details • Name: OUTSTANDING • Reference Number: 0101160058778 • Start Date: 2/4/2020 • Category: Outstanding Balance • Original Balance: $12,248.76 • Outstanding Balance: $12,248.76 • Running Balance: $12,248.76 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: not on record 0101161001736 Debt Details • Name: Outstanding • Reference Number: 421131 • Start Date: 1/24/2019 • Category: Outstanding Balance • Original Balance: $195,982.00 • Outstanding Balance: $169,376.49 • Running Balance: $169,376.49 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Per Vend Amount • Collection Value: $1,565.03 • Latest Payment: 6/30/2020 5:31:05 PM 0101170302711 Debt Details • Name: OUTSTANDING • Reference Number: 0101170302711 • Start Date: 6/25/2019 • Category: Outstanding Balance • Original Balance: $24,322.47 • Outstanding Balance: $0.00 • Running Balance: $0.00 • Note: none specified • Status: Paid off • Collection Method: Per Vend Amount • Collection Value: $9,322.47 • Latest Payment: 6/30/2020 5:01:52 PM 0101170369918 Debt Details • Name: OUTSTANDING • Reference Number: 619078 • Start Date: 3/2/2020 • Category: Outstanding Balance • Original Balance: $6,406.55 • Outstanding Balance: $0.00 • Running Balance: $0.00 • Note: none specified • Status: Paid off • Collection Method: Monthly Amount • Collection Value: $2,000.00 • Latest Payment: 6/2/2020 5:15:09 AM 54160733314 Debt Details • Name: Outstanding • Reference Number: 6123263594-01 • Start Date: 3/21/2020 • Category: Outstanding Balance • Original Balance: $182,677.79 • Outstanding Balance: $128,267.68 • Running Balance: $128,267.68 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Per Vend Amount • Collection Value: $2,000.00 • Latest Payment: 7/16/2020 3:17:48 PM 0101170199877 Debt Details • Name: OUTSTANDING • Reference Number: 6131225624-01 • Start Date: 3/3/2020 • Category: Outstanding Balance • Original Balance: $266,428.22 • Outstanding Balance: $261,928.22 • Running Balance: $261,928.22 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $4,500.00 • Latest Payment: 3/13/2020 10:45:01 AM Best Regards