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Ticket No:
#00014522
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Support, Kindly generate Vh for the meter number 57100026814 regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 27/07/16 09:57 Meter/Type: 57100026814 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 620910100215 Supplier Ref: 620910100215 Receipt: JED3EMDB00006441 Total Value: N1,500.00 Standard: N1,500.00 - 06889513719500302523 Date Sold: 23/08/16 10:08 Meter/Type: 57100026814 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 623610220191 Supplier Ref: 623610220191 Receipt: JEDNIG3EMDB00021679 Total Value: N2,000.00 Standard: N2,000.00 - 26109586960901467447 Date Sold: 07/09/16 12:54 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 625112544859 Supplier Ref: 625112544859 Receipt: JEDNIG3EMDB00031227 Total Value: N2,000.00 Standard: N2,000.00 - 61390607781865860831 Date Sold: 30/09/16 12:29 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 627412283736 Supplier Ref: 627412283736 Receipt: JEDNIG3EMDB00045628 Total Value: N2,000.00 Standard: N2,000.00 - 53260597686050214558 Date Sold: 20/10/16 12:31 Meter/Type: 57100026814 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 629412310254 Supplier Ref: 629412310254 Receipt: JEDNIG3EMDB00059145 Total Value: N2,000.00 Standard: N2,000.00 - 24506570850041710177 Date Sold: 17/11/16 08:42 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/agina Token Ref: 632208420077 Supplier Ref: 632208420077 Receipt: JEDNIG3EMDB00077185 Total Value: N2,000.00 Standard: N2,000.00 - 03917108508844713602 Date Sold: 13/12/16 12:04 Meter/Type: 57100026814 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 634812040399 Supplier Ref: 634812040399 Receipt: JEDNIG3EMDB00094552 Total Value: N2,000.00 Standard: N2,000.00 - 65942080580303674203 Date Sold: 05/01/17 14:02 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 700514021040 Supplier Ref: 700514021040 Receipt: JEDNIG3EMDB00113903 Total Value: N1,000.00 Standard: N1,000.00 - 45692655361841112533 Date Sold: 16/01/17 15:41 Meter/Type: 57100026814 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 701615410597 Supplier Ref: 701615410597 Receipt: JEDNIG3EMDB00121755 Total Value: N1,000.00 Standard: N1,000.00 - 56027869859808061880 Date Sold: 06/02/17 15:31 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/binuwa Token Ref: 703715310163 Supplier Ref: 703715310163 Receipt: JEDNIG3EMDB00136223 Total Value: N2,000.00 Standard: N2,000.00 - 00248120707369102627 Date Sold: 02/03/17 09:45 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/binuwa Token Ref: 706109450175 Supplier Ref: 706109450175 Receipt: JEDNIG3EMDB00160718 Total Value: N2,000.00 Standard: N2,000.00 - 66979633073739025988 Date Sold: 27/03/17 12:13 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 708611104973 Supplier Ref: 708611104973 Receipt: JEDNIG3EMDB00192243 Total Value: N2,000.00 Standard: N2,000.00 - 50111877026467408632 Date Sold: 20/04/17 14:55 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 000307370758 Supplier Ref: 000307370758 Receipt: JEDNIG3EMDB00223458 Total Value: N2,000.00 Standard: N2,000.00 - 14627153252185458885 Date Sold: 17/05/17 13:47 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 713713470934 Supplier Ref: 713713470934 Receipt: JEDNIG3EMDB00258126 Total Value: N1,000.00 Standard: N1,000.00 - 69829696619843659780 Date Sold: 31/05/17 11:19 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 715111198209 Supplier Ref: 715111198209 Receipt: JEDNIG3EMDB00274680 Total Value: N1,000.00 Standard: N1,000.00 - 33426868587243245137 Date Sold: 15/06/17 09:35 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 716609351433 Supplier Ref: 716609351433 Receipt: JEDNIG3EMDB00294904 Total Value: N1,000.00 Standard: N1,000.00 - 22480777924611125519 Date Sold: 28/08/17 10:23 Meter/Type: 57100026814 Retailer/Operator: JEDJOS/fandrew Token Ref: 724010233013 Supplier Ref: 724010233013 Receipt: JEDNIG3EMDB00387830 Total Value: N1,000.00 Standard: N1,000.00 - 30728545702683173143 Date Sold: 02/11/17 11:30 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 000622575073 Supplier Ref: 000622575073 Receipt: Adroit3EMDB00479613 Total Value: N1,000.00 Standard: N1,000.00 - 49146223311526490369 Date Sold: 05/12/17 12:31 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 733912311345 Supplier Ref: 733912311345 Receipt: Adroit3EMDB00526322 Total Value: N500.00 Standard: N500.00 - 32239205917407229288 Date Sold: 23/12/17 11:17 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 735711161284 Supplier Ref: 735711161284 Receipt: Adroit3EMDB00554689 Total Value: N1,000.00 Standard: N1,000.00 - 72817342654920084317 Date Sold: 27/01/18 11:56 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 802711561150 Supplier Ref: 802711561150 Receipt: Adroit3EMDB00597435 Total Value: N1,000.00 Standard: N1,000.00 - 48764758034398835032 Date Sold: 26/03/18 13:00 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 808512001243 Supplier Ref: 808512001243 Receipt: Adroit3EMDB00683940 Total Value: N1,000.00 Standard: N1,000.00 - 53919821389858910202 Date Sold: 18/06/18 12:00 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 816910591245 Supplier Ref: 816910591245 Receipt: Adroit3EMDB00838968 Total Value: N1,000.00 Standard: N1,000.00 - 18599620449075898473 Fixed: N0.00 Date Sold: 10/07/18 09:39 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 819108391029 Supplier Ref: 819108391029 Receipt: Adroit3EMDB00889602 Total Value: N1,500.00 Standard: N1,500.00 - 33607205346083219247 Fixed: N0.00 Date Sold: 13/08/18 13:47 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 182251247494 Supplier Ref: 182251247494 Receipt: Adroit3EMDB00972710 Total Value: N1,000.00 Standard: N1,000.00 - 45051116323864916957 Fixed: N0.00 Date Sold: 13/09/18 10:29 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 182560929423 Supplier Ref: 182560929423 Receipt: Adroit3EMDB01062793 Total Value: N1,000.00 Standard: N1,000.00 - 68917806322914629892 Fixed: N0.00 Date Sold: 16/10/18 09:35 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 182890935431 Supplier Ref: 182890935431 Receipt: Adroit3EMDB01167059 Total Value: N1,000.00 Standard: N1,000.00 - 64812235416914365410 Fixed: N0.00 Date Sold: 12/11/18 14:41 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 183161441585 Supplier Ref: 183161441585 Receipt: Adroit3EMDB01263554 Total Value: N1,500.00 Standard: N1,500.00 - 14219041717125622304 Fixed: N0.00 Date Sold: 18/12/18 14:18 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 183521318167 Supplier Ref: 183521318167 Receipt: Adroit3EMDB01409253 Total Value: N1,000.00 Standard: N1,000.00 - 27475896708705126508 Fixed: N0.00 Date Sold: 02/01/19 13:08 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 190021208190 Supplier Ref: 190021208190 Receipt: Adroit3EMDB01504303 Total Value: N1,000.00 Standard: N1,000.00 - 55956254409554697102 Fixed: N0.00 Date Sold: 17/01/19 16:41 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 154773606351 Supplier Ref: 154773606351 Receipt: Adroit3EMDB01605056 Total Value: N1,000.00 Standard: N1,000.00 - 55073457256484683891 Fixed: N0.00 Date Sold: 30/01/19 09:46 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 154883441758 Supplier Ref: 154883441758 Receipt: Adroit3EMDB01699288 Total Value: N1,000.00 Standard: N1,000.00 - 17065486241535119438 Fixed: N0.00 Date Sold: 13/02/19 14:17 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 155006025276 Supplier Ref: 155006025276 Receipt: Adroit3EMDB01815725 Total Value: N1,000.00 Standard: N1,000.00 - 26013873131461935371 Fixed: N0.00 Date Sold: 27/02/19 16:54 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 155127929638 Supplier Ref: 155127929638 Receipt: Adroit3EMDB01918273 Total Value: N1,000.00 Standard: N1,000.00 - 73438308145107009172 Fixed: N0.00 Date Sold: 11/03/19 15:02 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 190701402557 Supplier Ref: 190701402557 Receipt: Adroit3EMDB01998025 Total Value: N1,000.00 Standard: N1,000.00 - 24494109184995253445 Fixed: N0.00 Date Sold: 27/03/19 10:19 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 155367480866 Supplier Ref: 155367480866 Receipt: Adroit3EMDB02076067 Total Value: N1,000.00 Standard: N1,000.00 - 06196666504067439884 Fixed: N0.00 Date Sold: 08/04/19 10:01 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 190980901472 Supplier Ref: 190980901472 Receipt: Adroit3EMDB02145030 Total Value: N1,000.00 Standard: N1,000.00 - 14913588123057304674 Fixed: N0.00 Date Sold: 29/04/19 16:27 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 155654805636 Supplier Ref: 155654805636 Receipt: Adroit3EMDB02263846 Total Value: N1,500.00 Standard: N1,500.00 - 45644938491972684337 Fixed: N0.00 Date Sold: 10/06/19 17:55 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 156018211861 Supplier Ref: 156018211861 Receipt: Adroit3EMDB02484950 Total Value: N1,000.00 Standard: N1,000.00 - 56054879334438361293 Fixed: N0.00 Date Sold: 27/07/19 12:09 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 192081109072 Supplier Ref: 192081109072 Receipt: Adroit3EMDB02709355 Total Value: N1,000.00 Standard: N1,000.00 - 23390345655000685233 Fixed: N0.00 Date Sold: 23/08/19 11:56 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 156655421883 Supplier Ref: 156655421883 Receipt: Adroit3EMDB02846762 Total Value: N1,500.00 Standard: N1,500.00 - 70250586150605447143 Fixed: N0.00 Date Sold: 03/10/19 15:49 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 192761450173 Supplier Ref: 192761450173 Receipt: Adroit3EMDB03069340 Total Value: N1,000.00 Standard: N1,000.00 - 15980826058805899249 Fixed: N0.00 Date Sold: 14/10/19 21:27 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 157108132411 Supplier Ref: 157108132411 Receipt: Adroit3EMDB03129323 Total Value: N2,000.00 Standard: N2,000.00 - 66918920097366087398 Fixed: N0.00 Date Sold: 02/11/19 20:46 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 157272044802 Supplier Ref: 157272044802 Receipt: Adroit3EMDB03241409 Total Value: N3,000.00 Standard: N3,000.00 - 23338433584141864948 Fixed: N0.00 Date Sold: 02/12/19 22:21 Meter/Type: 57100026814 Retailer/Operator: DATAPEX/ Token Ref: 157531821075 Supplier Ref: 157531821075 Receipt: Adroit3EMDB03447884 Total Value: N3,000.00 Standard: N3,000.00 - 41487257935371256461 Fixed: N0.00 Date Sold: 30/12/19 10:07 Meter/Type: 57100026814 Retailer/Operator: InfoStrategy/ Token Ref: 191230090944 Supplier Ref: 191230090944 Receipt: infSgr3EMDB03663847 Total Value: N3,000.00 Standard: N3,000.00 - 35266000869892236553 Fixed: N0.00 Date Sold: 31/01/20 07:57 Meter/Type: 57100026814 Retailer/Operator: InfoStrategy/ Token Ref: 200131065653 Supplier Ref: 200131065653 Receipt: infSgr3EMDB03931950 Total Value: N3,000.00 Standard: N3,000.00 - 03903242349818839397 Fixed: N0.00 Date Sold: 22/02/20 12:13 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 200531113243 Supplier Ref: 200531113243 Receipt: Adroit3EMDB04141618 Total Value: N3,000.00 Standard: N3,000.00 - 71984174340666518833 Fixed: N0.00 Date Sold: 26/02/20 13:50 Meter/Type: 57100026814 Retailer/Operator: InfoStrategy/ Token Ref: 200226125026 Supplier Ref: 200226125026 Receipt: infSgr3EMDB04181640 Total Value: N3,000.00 Standard: N3,000.00 - 26928035230938406251 Fixed: N0.00 Date Sold: 13/04/20 13:49 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 201041249307 Supplier Ref: 201041249307 Receipt: Adroit3EMDB04562466 Total Value: N3,000.00 Standard: N3,000.00 - 33292715754626864585 Fixed: N0.00 Date Sold: 29/04/20 18:54 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 201201854345 Supplier Ref: 201201854345 Receipt: Adroit3EMDB04684047 Total Value: N3,000.00 Standard: N3,000.00 - 63187812407970627773 Fixed: N0.00 Date Sold: 21/05/20 19:06 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 201421906534 Supplier Ref: 201421906534 Receipt: Adroit3EMDB04819643 Total Value: N3,000.00 Standard: N3,000.00 - 31285569532706856516 Fixed: N0.00 Date Sold: 11/06/20 12:15 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 201631215481 Supplier Ref: 201631215481 Receipt: Adroit3EMDB04959975 Total Value: N3,000.00 Standard: N3,000.00 - 58511932173006927698 Fixed: N0.00 Date Sold: 26/06/20 15:50 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 201781550477 Supplier Ref: 201781550477 Receipt: Adroit3EMDB05068285 Total Value: N3,000.00 Standard: N3,000.00 - 02493636640917666151 Fixed: N0.00 Date Sold: 11/07/20 10:39 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 201931039250 Supplier Ref: 201931039250 Receipt: Adroit3EMDB05180145 Total Value: N2,000.00 Standard: N2,000.00 - 50038653659588834923 Fixed: N0.00 Date Sold: 13/07/20 07:39 Meter/Type: 57100026814 Retailer/Operator: BOCA/ Token Ref: 201950739297 Supplier Ref: 201950739297 Receipt: Adroit3EMDB05188292 Total Value: N1,000.00 Standard: N1,000.00 - 48748784193573450335 Fixed: N0.00 Total records returned: 82