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Ticket No:
#00014515
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Support, Kindly generate Vh for the meter number 0101160408940 regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below, Date Sold: 03/03/18 09:57 Meter/Type: 0101160408940 Retailer/Operator: BOCA/ Token Ref: 806209571086 Supplier Ref: 806209571086 Receipt: Adroit3EMDB00649570 Total Value: N3,000.00 Standard: N761.40 - 32093907412217853512 Debt: N2,238.60 - Total Debt/Refund Date Sold: 16/05/18 14:21 Meter/Type: 0101160408940 Retailer/Operator: DATAPEX/ Token Ref: 000650666268 Supplier Ref: 000650666268 Receipt: Adroit3EMDB00772413 Total Value: N3,000.00 Standard: N3,000.00 - 02719356767053348075 Fixed: N0.00 Date Sold: 05/07/18 11:36 Meter/Type: 0101160408940 Retailer/Operator: BOCA/ Token Ref: 181861036147 Supplier Ref: 181861036147 Receipt: Adroit3EMDB00879222 Total Value: N3,000.00 Standard: N3,000.00 - 59967801637489236229 Fixed: N0.00 Date Sold: 31/07/18 13:36 Meter/Type: 0101160408940 Retailer/Operator: BOCA/ Token Ref: 182121236333 Supplier Ref: 182121236333 Receipt: Adroit3EMDB00938800 Total Value: N3,000.00 Standard: N3,000.00 - 45314376996058575351 Fixed: N0.00 Date Sold: 23/08/18 15:35 Meter/Type: 0101160408940 Retailer/Operator: eTranzact/ Token Ref: 823514320000 Supplier Ref: 823514320000 Receipt: Adroit3EMDB01001003 Total Value: N3,000.00 Standard: N3,000.00 - 33431899702913564174 Fixed: N0.00 Date Sold: 16/01/19 11:37 Meter/Type: 0101160408940 Retailer/Operator: DATAPEX/ Token Ref: 154763143868 Supplier Ref: 154763143868 Receipt: Adroit3EMDB01592823 Total Value: N2,000.00 Standard: N2,000.00 - 69199739688089087284 Fixed: N0.00 Date Sold: 21/06/19 13:23 Meter/Type: 0101160408940 Retailer/Operator: InfoStrategy/ Token Ref: 190621275409 Supplier Ref: 190621275409 Receipt: infSgr3EMDB02536659 Total Value: N2,000.00 Standard: N2,000.00 - 51322970835072472387 Fixed: N0.00 Date Sold: 15/10/19 10:04 Meter/Type: 0101160408940 Retailer/Operator: BOCA/ Token Ref: 192880905497 Supplier Ref: 192880905497 Receipt: Adroit3EMDB03130398 Total Value: N2,000.00 Standard: N2,000.00 - 48913559015105310291 Fixed: N0.00 Date Sold: 30/10/19 11:35 Meter/Type: 0101160408940 Retailer/Operator: BOCA/ Token Ref: 193031036410 Supplier Ref: 193031036410 Receipt: Adroit3EMDB03214864 Total Value: N3,000.00 Standard: N3,000.00 - 09028863512812889730 Fixed: N0.00 Date Sold: 12/01/20 09:42 Meter/Type: 0101160408940 Retailer/Operator: DATAPEX/ Token Ref: 157881476932 Supplier Ref: 157881476932 Receipt: Adroit3EMDB03771609 Total Value: N2,900.00 Standard: N2,900.00 - 65817279411325632196 Fixed: N0.00 Date Sold: 19/02/20 11:24 Meter/Type: 0101160408940 Retailer/Operator: DATAPEX/ Token Ref: 158210426068 Supplier Ref: 158210426068 Receipt: Adroit3EMDB04112155 Total Value: N2,900.00 Standard: N2,900.00 - 69614455338792841820 Fixed: N0.00 Date Sold: 02/04/20 17:58 Meter/Type: 0101160408940 Retailer/Operator: BOCA/ Token Ref: 200931658008 Supplier Ref: 200931658008 Receipt: Adroit3EMDB04492590 Total Value: N2,900.00 Standard: N2,900.00 - 61868561021225332126 Fixed: N0.00 Date Sold: 11/06/20 18:47 Meter/Type: 0101160408940 Retailer/Operator: BOCA/ Token Ref: 201631847521 Supplier Ref: 201631847521 Receipt: Adroit3EMDB04963499 Total Value: N4,900.00 Standard: N4,900.00 - 46861432729711849254 Fixed: N0.00 Date Sold: 15/07/20 18:30 Meter/Type: 0101160408940 Retailer/Operator: BOCA/ Token Ref: 201971830315 Supplier Ref: 201971830315 Receipt: Adroit3EMDB05208727 Total Value: N2,900.00 Standard: N2,900.00 - 51775423789045534189 Fixed: N0.00 Total records returned: 26