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Ticket No:
#00014512
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for VENDING HISTORY 54160928807 Kindly furnish me with the VENDING history of this customer 54160928807 Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below as requested, Date Sold: 15/02/19 10:07 Meter/Type: 54160928807 Retailer/Operator: DATAPEX/ Token Ref: 155021807459 Supplier Ref: 155021807459 Receipt: Adroit3EMDB01829913 Total Value: N3,000.00 Standard: N3,000.00 - 57040956170329344446 Fixed: N0.00 Date Sold: 27/02/19 14:40 Meter/Type: 54160928807 Retailer/Operator: BOCA/ Token Ref: 190581341051 Supplier Ref: 190581341051 Receipt: Adroit3EMDB01916890 Total Value: N2,000.00 Standard: N2,000.00 - 61896922873229280407 Fixed: N0.00 Date Sold: 14/03/19 15:39 Meter/Type: 54160928807 Retailer/Operator: DATAPEX/ Token Ref: 155257078712 Supplier Ref: 155257078712 Receipt: Adroit3EMDB02016259 Total Value: N2,000.00 Standard: N2,000.00 - 17320041460666739195 Fixed: N0.00 Date Sold: 29/10/19 14:19 Meter/Type: 54160928807 Retailer/Operator: BOCA/ Token Ref: 193021320426 Supplier Ref: 193021320426 Receipt: Adroit3EMDB03209032 Total Value: N3,000.00 Standard: N3,000.00 - 13173279594998403003 Fixed: N0.00 Date Sold: 06/01/20 18:31 Meter/Type: 54160928807 Retailer/Operator: BOCA/ Token Ref: 200061734345 Supplier Ref: 200061734345 Receipt: Adroit3EMDB03724335 Total Value: N2,000.00 Standard: N2,000.00 - 02351505936011182969 Fixed: N0.00 Date Sold: 21/04/20 13:11 Meter/Type: 54160928807 Retailer/Operator: BOCA/ Token Ref: 201121312107 Supplier Ref: 201121312107 Receipt: Adroit3EMDB04620917 Total Value: N9,001.00 Standard: N1.00 - 18646004689896195504 Debt: N9,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 11