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Ticket No:
#00014488
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR VENDING HISTORY(54160947740)
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 28/06/19 20:35 Meter/Type: 54160947740 Retailer/Operator: Fucil/ Token Ref: 815989942511397 Supplier Ref: 815989942511397 Receipt: FuGrp3EMDB02573088 Total Value: N2,500.00 Standard: N2,500.00 - 63393294290586104410 Fixed: N0.00 Date Sold: 06/08/19 11:01 Meter/Type: 54160947740 Retailer/Operator: Fucil/ Token Ref: 467894024520333 Supplier Ref: 467894024520333 Receipt: FuGrp3EMDB02763179 Total Value: N2,000.00 Standard: N2,000.00 - 20584251525261753697 Fixed: N0.00 Date Sold: 06/09/19 10:20 Meter/Type: 54160947740 Retailer/Operator: BOCA/ Token Ref: 192490920160 Supplier Ref: 192490920160 Receipt: Adroit3EMDB02919078 Total Value: N3,000.00 Standard: N3,000.00 - 37566178222924318653 Fixed: N0.00 Date Sold: 11/10/19 13:48 Meter/Type: 54160947740 Retailer/Operator: BOCA/ Token Ref: 192841249483 Supplier Ref: 192841249483 Receipt: Adroit3EMDB03111977 Total Value: N2,000.00 Standard: N2,000.00 - 51932969475220829866 Fixed: N0.00 Date Sold: 30/10/19 16:57 Meter/Type: 54160947740 Retailer/Operator: DATAPEX/ Token Ref: 157244754430 Supplier Ref: 157244754430 Receipt: Adroit3EMDB03217813 Total Value: N2,500.00 Standard: N2,500.00 - 62850011620612006559 Fixed: N0.00 Date Sold: 29/11/19 17:08 Meter/Type: 54160947740 Retailer/Operator: eTranzact/ Token Ref: 933316090000 Supplier Ref: 933316090000 Receipt: Adroit3EMDB03418377 Total Value: N2,500.00 Standard: N2,500.00 - 55327481564444831066 Fixed: N0.00 Date Sold: 21/01/20 09:49 Meter/Type: 54160947740 Retailer/Operator: Fucil/ Token Ref: 538859208322905 Supplier Ref: 538859208322905 Receipt: FuGrp3EMDB03843176 Total Value: N2,000.00 Standard: N2,000.00 - 66576890340773644399 Fixed: N0.00 Date Sold: 21/01/20 09:51 Meter/Type: 54160947740 Retailer/Operator: Fucil/ Token Ref: 73473488723686 Supplier Ref: 73473488723686 Receipt: FuGrp3EMDB03843206 Total Value: N500.00 Standard: N500.00 - 44695994605081200608 Fixed: N0.00 Date Sold: 31/01/20 13:36 Meter/Type: 54160947740 Retailer/Operator: Fucil/ Token Ref: 149171040585465 Supplier Ref: 149171040585465 Receipt: FuGrp3EMDB03935796 Total Value: N1,500.00 Standard: N1,500.00 - 70342782364708635020 Fixed: N0.00 Date Sold: 28/02/20 12:24 Meter/Type: 54160947740 Retailer/Operator: Fucil/ Token Ref: 709595785798424 Supplier Ref: 709595785798424 Receipt: FuGrp3EMDB04203653 Total Value: N2,000.00 Standard: N2,000.00 - 50401275577845987775 Fixed: N0.00 Date Sold: 01/06/20 10:53 Meter/Type: 54160947740 Retailer/Operator: BOCA/ Token Ref: 201531053158 Supplier Ref: 201531053158 Receipt: Adroit3EMDB04896912 Total Value: N13,000.00 Standard: N1,000.00 - 00062155754795339745 Debt: N12,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/06/20 10:03 Meter/Type: 54160947740 Retailer/Operator: BOCA/ Token Ref: 201791004022 Supplier Ref: 201791004022 Receipt: Adroit3EMDB05073076 Total Value: N2,000.00 Standard: N2,000.00 - 69832650749299234126 Fixed: N0.00 Date Sold: 15/07/20 13:41 Meter/Type: 54160947740 Retailer/Operator: BOCA/ Token Ref: 201971341526 Supplier Ref: 201971341526 Receipt: Adroit3EMDB05206582 Total Value: N5,000.00 Standard: N2,000.00 - 24078558961486913652 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 16