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Ticket No:
#00014483
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please kindly assist with vending history for MSN. 0101160011520 Thanks Best Regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
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Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 25/02/19 10:49 Meter/Type: 0101160011520 Retailer/Operator: BOCA/ Token Ref: 190560949434 Supplier Ref: 190560949434 Receipt: Adroit3EMDB01895525 Total Value: N3,000.00 Standard: N3,000.00 - 26474684306655714524 Fixed: N0.00 Date Sold: 08/03/19 12:33 Meter/Type: 0101160011520 Retailer/Operator: DATAPEX/ Token Ref: 155204120386 Supplier Ref: 155204120386 Receipt: Adroit3EMDB01983311 Total Value: N5,000.00 Standard: N5,000.00 - 08691450149189395186 Fixed: N0.00 Date Sold: 12/04/19 13:22 Meter/Type: 0101160011520 Retailer/Operator: DATAPEX/ Token Ref: 155506816583 Supplier Ref: 155506816583 Receipt: Adroit3EMDB02171708 Total Value: N10,000.00 Standard: N10,000.00 - 39567452760753088131 Fixed: N0.00 Date Sold: 10/07/19 15:22 Meter/Type: 0101160011520 Retailer/Operator: DATAPEX/ Token Ref: 156276495723 Supplier Ref: 156276495723 Receipt: Adroit3EMDB02628971 Total Value: N7,000.00 Standard: N7,000.00 - 16494334926753895746 Fixed: N0.00 Date Sold: 07/09/19 11:10 Meter/Type: 0101160011520 Retailer/Operator: BOCA/ Token Ref: 192501010264 Supplier Ref: 192501010264 Receipt: Adroit3EMDB02925279 Total Value: N5,000.00 Standard: N5,000.00 - 68376066795563518521 Fixed: N0.00 Total records returned: 8