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Ticket No:
#00014482
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Vending history and total debt Please kindly send me the total outstanding history of these customer; 54161151607, 54161151516
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt details
Impact Summary:
Hello, Find below 54161151607 Debt Details • Name: OUTSTANDING • Reference Number: 437763 • Start Date: 6/21/2019 • Category: Outstanding Balance • Original Balance: $148,174.39 • Outstanding Balance: $115,674.39 • Running Balance: $115,674.39 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,500.00 • Latest Payment: 6/18/2020 10:49:48 AM VH Date Sold: 28/12/18 12:33 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 183621133244 Supplier Ref: 183621133244 Receipt: Adroit3EMDB01477686 Total Value: N2,000.00 Standard: N2,000.00 - 39031982848178017186 Fixed: N0.00 Date Sold: 16/01/19 13:11 Meter/Type: 54161151607 Retailer/Operator: DATAPEX/ Token Ref: 154763710844 Supplier Ref: 154763710844 Receipt: Adroit3EMDB01593976 Total Value: N200.00 Standard: N200.00 - 53253676156758559378 Fixed: N0.00 Date Sold: 16/01/19 13:13 Meter/Type: 54161151607 Retailer/Operator: DATAPEX/ Token Ref: 154763722737 Supplier Ref: 154763722737 Receipt: Adroit3EMDB01593999 Total Value: N1,800.00 Standard: N1,800.00 - 46192044815791598724 Fixed: N0.00 Date Sold: 28/02/19 14:42 Meter/Type: 54161151607 Retailer/Operator: Fucil/ Token Ref: 177373208404701 Supplier Ref: 177373208404701 Receipt: FuGrp3EMDB01925107 Total Value: N2,000.00 Standard: N2,000.00 - 18518422323374436401 Fixed: N0.00 Date Sold: 18/03/19 10:55 Meter/Type: 54161151607 Retailer/Operator: DATAPEX/ Token Ref: 155289932942 Supplier Ref: 155289932942 Receipt: Adroit3EMDB02031347 Total Value: N2,000.00 Standard: N2,000.00 - 64498224168359813786 Fixed: N0.00 Date Sold: 15/04/19 13:29 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 191051229592 Supplier Ref: 191051229592 Receipt: Adroit3EMDB02184921 Total Value: N3,000.00 Standard: N3,000.00 - 47176506023988273328 Fixed: N0.00 Date Sold: 11/06/19 13:56 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 191621256116 Supplier Ref: 191621256116 Receipt: Adroit3EMDB02488537 Total Value: N3,000.00 Standard: N3,000.00 - 52664903687395027015 Fixed: N0.00 Date Sold: 20/07/19 15:54 Meter/Type: 54161151607 Retailer/Operator: DATAPEX/ Token Ref: 156363085261 Supplier Ref: 156363085261 Receipt: Adroit3EMDB02677137 Total Value: N7,000.00 Standard: N2,000.00 - 72304435062014414496 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 20/07/19 16:29 Meter/Type: 54161151607 Retailer/Operator: Pagatech/ Token Ref: 920115291550 Supplier Ref: 920115291550 Receipt: PagT13EMDB02677308 Total Value: N1,000.00 Standard: N1,000.00 - 36606903560946226377 Fixed: N0.00 Date Sold: 22/08/19 09:37 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 192340837444 Supplier Ref: 192340837444 Receipt: Adroit3EMDB02841173 Total Value: N4,000.00 Standard: N1,500.00 - 41126504194738811352 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/08/19 11:50 Meter/Type: 54161151607 Retailer/Operator: Pagatech/ Token Ref: 923410502117 Supplier Ref: 923410502117 Receipt: PagT13EMDB02841965 Total Value: N500.00 Standard: N500.00 - 01424594548900264598 Fixed: N0.00 Date Sold: 22/08/19 11:57 Meter/Type: 54161151607 Retailer/Operator: Pagatech/ Token Ref: 923410572125 Supplier Ref: 923410572125 Receipt: PagT13EMDB02842021 Total Value: N1,000.00 Standard: N1,000.00 - 66126129064918909302 Fixed: N0.00 Date Sold: 21/09/19 12:13 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 192641114032 Supplier Ref: 192641114032 Receipt: Adroit3EMDB03000451 Total Value: N5,000.00 Standard: N2,500.00 - 37707891024764004894 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 22/10/19 21:19 Meter/Type: 54161151607 Retailer/Operator: DATAPEX/ Token Ref: 157177201587 Supplier Ref: 157177201587 Receipt: Adroit3EMDB03172295 Total Value: N5,000.00 Standard: N2,500.00 - 24046958936081744590 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/11/19 11:54 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 193231056090 Supplier Ref: 193231056090 Receipt: Adroit3EMDB03336272 Total Value: N5,000.00 Standard: N2,500.00 - 41404006561331195965 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/12/19 11:08 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 193551011008 Supplier Ref: 193551011008 Receipt: Adroit3EMDB03588522 Total Value: N5,000.00 Standard: N2,500.00 - 04939521172879799864 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/01/20 17:18 Meter/Type: 54161151607 Retailer/Operator: Pagatech/ Token Ref: 001816220907 Supplier Ref: 001816220907 Receipt: PagT13EMDB03824452 Total Value: N5,000.00 Standard: N2,500.00 - 04043189599560943505 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/02/20 21:11 Meter/Type: 54161151607 Retailer/Operator: Pagatech/ Token Ref: 004520117916 Supplier Ref: 004520117916 Receipt: PagT13EMDB04073366 Total Value: N5,000.00 Standard: N2,500.00 - 46177729420741659893 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 12/03/20 13:31 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 200721231276 Supplier Ref: 200721231276 Receipt: Adroit3EMDB04337971 Total Value: N5,000.00 Standard: N2,500.00 - 68219774867767061027 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/04/20 15:06 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 201051406017 Supplier Ref: 201051406017 Receipt: Adroit3EMDB04568620 Total Value: N4,000.00 Standard: N1,500.00 - 26403065660317600323 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/04/20 04:23 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 201180423326 Supplier Ref: 201180423326 Receipt: Adroit3EMDB04667279 Total Value: N2,000.00 Standard: N2,000.00 - 43766397033688586207 Fixed: N0.00 Date Sold: 19/05/20 08:23 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 201400823295 Supplier Ref: 201400823295 Receipt: Adroit3EMDB04802189 Total Value: N5,000.00 Standard: N2,500.00 - 71666928099700868768 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/06/20 10:49 Meter/Type: 54161151607 Retailer/Operator: BOCA/ Token Ref: 201701049564 Supplier Ref: 201701049564 Receipt: Adroit3EMDB05007279 Total Value: N5,000.00 Standard: N2,500.00 - 56188091333125485699 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 36 54161151516 Debt Details • Name: OUTSTANDING • Reference Number: 437764 • Start Date: 6/21/2019 • Category: Outstanding Balance • Original Balance: $148,174.39 • Outstanding Balance: $115,674.39 • Running Balance: $115,674.39 • Note: Outstanding migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $2,500.00 • Latest Payment: 6/23/2020 2:39:27 PM VH Date Sold: 03/01/19 16:07 Meter/Type: 54161151516 Retailer/Operator: DATAPEX/ Token Ref: 154652445874 Supplier Ref: 154652445874 Receipt: Adroit3EMDB01512701 Total Value: N2,000.00 Standard: N2,000.00 - 50839657810463733077 Fixed: N0.00 Date Sold: 08/02/19 13:28 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 190391228176 Supplier Ref: 190391228176 Receipt: Adroit3EMDB01780729 Total Value: N2,000.00 Standard: N2,000.00 - 69987133303893900027 Fixed: N0.00 Date Sold: 28/03/19 15:23 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 190871423284 Supplier Ref: 190871423284 Receipt: Adroit3EMDB02083097 Total Value: N2,000.00 Standard: N2,000.00 - 13684573476899441900 Fixed: N0.00 Date Sold: 22/05/19 14:24 Meter/Type: 54161151516 Retailer/Operator: DATAPEX/ Token Ref: 155852787517 Supplier Ref: 155852787517 Receipt: Adroit3EMDB02379496 Total Value: N1,000.00 Standard: N1,000.00 - 34661056816876331706 Fixed: N0.00 Date Sold: 19/06/19 16:23 Meter/Type: 54161151516 Retailer/Operator: DATAPEX/ Token Ref: 156095420852 Supplier Ref: 156095420852 Receipt: Adroit3EMDB02528398 Total Value: N2,000.00 Standard: N2,000.00 - 03192351577329239978 Fixed: N0.00 Date Sold: 22/07/19 12:38 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 192031138425 Supplier Ref: 192031138425 Receipt: Adroit3EMDB02683394 Total Value: N7,000.00 Standard: N2,000.00 - 25278269925671062467 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/08/19 15:53 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 192391453073 Supplier Ref: 192391453073 Receipt: Adroit3EMDB02865873 Total Value: N5,000.00 Standard: N2,500.00 - 20160566621458424815 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 27/09/19 11:59 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 192701100234 Supplier Ref: 192701100234 Receipt: Adroit3EMDB03031822 Total Value: N5,000.00 Standard: N2,500.00 - 56097783434066973803 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/10/19 13:50 Meter/Type: 54161151516 Retailer/Operator: DATAPEX/ Token Ref: 157209069915 Supplier Ref: 157209069915 Receipt: Adroit3EMDB03192283 Total Value: N4,000.00 Standard: N1,500.00 - 55175970344940996001 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 11/12/19 15:21 Meter/Type: 54161151516 Retailer/Operator: Fucil/ Token Ref: 542542842530577 Supplier Ref: 542542842530577 Receipt: FuGrp3EMDB03518791 Total Value: N6,500.00 Standard: N1,500.00 - 09386170430480963927 Debt: N5,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 15/01/20 10:02 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 200150905407 Supplier Ref: 200150905407 Receipt: Adroit3EMDB03797180 Total Value: N5,000.00 Standard: N2,500.00 - 32937684653170695961 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 21/02/20 13:07 Meter/Type: 54161151516 Retailer/Operator: Fucil/ Token Ref: 316876084968966 Supplier Ref: 316876084968966 Receipt: FuGrp3EMDB04132225 Total Value: N4,000.00 Standard: N1,500.00 - 13028934548402839110 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/03/20 13:25 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 200791225241 Supplier Ref: 200791225241 Receipt: Adroit3EMDB04378132 Total Value: N4,000.00 Standard: N1,500.00 - 05835768454177294045 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 16/04/20 12:03 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 201071103278 Supplier Ref: 201071103278 Receipt: Adroit3EMDB04579644 Total Value: N5,000.00 Standard: N2,500.00 - 56828748858525982708 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 12/05/20 13:35 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 201331335412 Supplier Ref: 201331335412 Receipt: Adroit3EMDB04761043 Total Value: N5,000.00 Standard: N2,500.00 - 33882983134581237151 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 23/06/20 14:39 Meter/Type: 54161151516 Retailer/Operator: BOCA/ Token Ref: 201751439160 Supplier Ref: 201751439160 Receipt: Adroit3EMDB05043634 Total Value: N5,000.00 Standard: N2,500.00 - 56481202612094831887 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 24