JED Plc
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Ticket No:
#00014478
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
vending history and total debt Please kindly send me the total outstanding history of these customer; 0101160349771
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt
Impact Summary:
Hello, Find below, Meter Serial Number: 0101160349771 Contract Account Number: 6312423060-01 Debt Details • Name: OUTSTANDING • Reference Number: 6312423060-01 • Start Date: 1/14/2020 • Category: Outstanding Balance • Original Balance: $273,726.40 • Outstanding Balance: $258,726.40 • Running Balance: $258,726.40 • Note: Outstanding Balance Migrated from the JCS • Status: Active • Collection Method: Monthly Amount • Collection Value: $5,000.00 • Latest Payment: 3/28/2020 2:02:23 PM Date Sold: 17/05/19 14:08 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 155809491276 Supplier Ref: 155809491276 Receipt: Adroit3EMDB02355310 Total Value: N1,300.00 Standard: N1,300.00 - 60697487945967810276 Fixed: N0.00 Date Sold: 02/06/19 11:12 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 155946657245 Supplier Ref: 155946657245 Receipt: Adroit3EMDB02438362 Total Value: N2,400.00 Standard: N2,400.00 - 22725691373641975552 Fixed: N0.00 Date Sold: 02/06/19 20:12 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 155949907540 Supplier Ref: 155949907540 Receipt: Adroit3EMDB02439605 Total Value: N1,900.00 Standard: N1,900.00 - 09481991958825615676 Fixed: N0.00 Date Sold: 03/07/19 15:55 Meter/Type: 0101160349771 Retailer/Operator: BOCA/ Token Ref: 191841455196 Supplier Ref: 191841455196 Receipt: Adroit3EMDB02595566 Total Value: N1,700.00 Standard: N1,700.00 - 36176443327898474302 Fixed: N0.00 Date Sold: 03/07/19 16:00 Meter/Type: 0101160349771 Retailer/Operator: BOCA/ Token Ref: 191841500134 Supplier Ref: 191841500134 Receipt: Adroit3EMDB02595599 Total Value: N500.00 Standard: N500.00 - 54032052797426862312 Fixed: N0.00 Date Sold: 13/08/19 21:07 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 1565723279100 Supplier Ref: 1565723279100 Receipt: Adroit3EMDB02800333 Total Value: N2,900.00 Standard: N2,900.00 - 40854608858084142977 Fixed: N0.00 Date Sold: 04/09/19 13:15 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 156759548034 Supplier Ref: 156759548034 Receipt: Adroit3EMDB02908075 Total Value: N1,500.00 Standard: N1,500.00 - 62165252287586338939 Fixed: N0.00 Date Sold: 29/09/19 21:26 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 156978508681 Supplier Ref: 156978508681 Receipt: Adroit3EMDB03045039 Total Value: N2,000.00 Standard: N2,000.00 - 53059889954884866021 Fixed: N0.00 Date Sold: 17/10/19 14:38 Meter/Type: 0101160349771 Retailer/Operator: Fucil/ Token Ref: 703073108721103 Supplier Ref: 703073108721103 Receipt: FuGrp3EMDB03143672 Total Value: N500.00 Standard: N500.00 - 67961728971028718787 Fixed: N0.00 Date Sold: 19/10/19 10:20 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 157147315337 Supplier Ref: 157147315337 Receipt: Adroit3EMDB03152988 Total Value: N500.00 Standard: N500.00 - 03475729781274068751 Fixed: N0.00 Date Sold: 11/11/19 17:30 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 157348627867 Supplier Ref: 157348627867 Receipt: Adroit3EMDB03291725 Total Value: N1,900.00 Standard: N1,900.00 - 55539099215841523276 Fixed: N0.00 Date Sold: 08/12/19 22:33 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 157583728071 Supplier Ref: 157583728071 Receipt: Adroit3EMDB03496235 Total Value: N1,400.00 Standard: N1,400.00 - 24476911450326821744 Fixed: N0.00 Date Sold: 09/01/20 19:46 Meter/Type: 0101160349771 Retailer/Operator: DATAPEX/ Token Ref: 157859210038 Supplier Ref: 157859210038 Receipt: Adroit3EMDB03751850 Total Value: N2,000.00 Standard: N2,000.00 - 65040179327909320087 Fixed: N0.00 Date Sold: 28/03/20 15:02 Meter/Type: 0101160349771 Retailer/Operator: BOCA/ Token Ref: 200881402325 Supplier Ref: 200881402325 Receipt: Adroit3EMDB04448008 Total Value: N17,000.00 Standard: N2,000.00 - 06740538440934453236 Debt: N15,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/03/20 23:12 Meter/Type: 0101160349771 Retailer/Operator: BOCA/ Token Ref: 200902211595 Supplier Ref: 200902211595 Receipt: Adroit3EMDB04465280 Total Value: N6,000.00 Standard: N6,000.00 - 17058660515285466032 Fixed: N0.00 Total records returned: 27