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Ticket No:
#00014476
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
vending history and total debt please kindly send me the total outstanding history of these customer; 0101185058589, 0101170460311, 0101170456079
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH and debt details
Impact Summary:
Hello, Find below, 0101185058589, Meter Serial Number: 0101185058589 Debt Details This customer does not have any Debt accounts associated. Date Sold: 12/05/20 13:50 Meter/Type: 0101185058589 Retailer/Operator: BOCA/ Token Ref: 201331350311 Supplier Ref: 201331350311 Receipt: Adroit3EMDB04761164 Total Value: N10,000.00 Standard: N10,000.00 - 48226328763795831713 Fixed: N0.00 Date Sold: 03/06/20 10:04 Meter/Type: 0101185058589 Retailer/Operator: BOCA/ Token Ref: 201551004281 Supplier Ref: 201551004281 Receipt: Adroit3EMDB04908583 Total Value: N10,000.00 Standard: N10,000.00 - 62775416563633191776 Fixed: N0.00 Date Sold: 29/06/20 06:01 Meter/Type: 0101185058589 Retailer/Operator: BOCA/ Token Ref: 201810601052 Supplier Ref: 201810601052 Receipt: Adroit3EMDB05083991 Total Value: N9,900.00 Standard: N9,900.00 - 61853683236238088340 Fixed: N0.00 Date Sold: 15/07/20 11:57 Meter/Type: 0101185058589 Retailer/Operator: BOCA/ Token Ref: 201971157258 Supplier Ref: 201971157258 Receipt: Adroit3EMDB05205768 Total Value: N10,000.00 Standard: N10,000.00 - 59447276817493865856 Fixed: N0.00 Total records returned: 5 0101170460311, Meter Serial Number: 0101170460311 Contract Account Number: 687137 Debt Details This customer does not have any Debt accounts associated. Date Sold: 14/05/20 12:27 Meter/Type: 0101170460311 Retailer/Operator: BOCA/ Token Ref: 201351227307 Supplier Ref: 201351227307 Receipt: Adroit3EMDB04771655 Total Value: N10,000.00 Standard: N10,000.00 - 51389891409385500787 Fixed: N0.00 Date Sold: 28/05/20 19:09 Meter/Type: 0101170460311 Retailer/Operator: BOCA/ Token Ref: 201491909117 Supplier Ref: 201491909117 Receipt: Adroit3EMDB04869519 Total Value: N10,000.00 Standard: N10,000.00 - 71807185893885675087 Fixed: N0.00 Date Sold: 20/06/20 20:06 Meter/Type: 0101170460311 Retailer/Operator: BOCA/ Token Ref: 201722007006 Supplier Ref: 201722007006 Receipt: Adroit3EMDB05026289 Total Value: N900.00 Standard: N900.00 - 73706175511670612878 Fixed: N0.00 Date Sold: 23/06/20 16:22 Meter/Type: 0101170460311 Retailer/Operator: BOCA/ Token Ref: 201751622564 Supplier Ref: 201751622564 Receipt: Adroit3EMDB05044757 Total Value: N8,900.00 Standard: N8,900.00 - 21149832644872063128 Fixed: N0.00 Date Sold: 12/07/20 23:17 Meter/Type: 0101170460311 Retailer/Operator: BOCA/ Token Ref: 201942317281 Supplier Ref: 201942317281 Receipt: Adroit3EMDB05187802 Total Value: N2,900.00 Standard: N2,900.00 - 34562346876230372180 Fixed: N0.00 Date Sold: 13/07/20 19:42 Meter/Type: 0101170460311 Retailer/Operator: BOCA/ Token Ref: 201951943060 Supplier Ref: 201951943060 Receipt: Adroit3EMDB05195535 Total Value: N2,900.00 Standard: N2,900.00 - 70269784458439893475 Fixed: N0.00 Date Sold: 15/07/20 11:59 Meter/Type: 0101170460311 Retailer/Operator: BOCA/ Token Ref: 201971159428 Supplier Ref: 201971159428 Receipt: Adroit3EMDB05205790 Total Value: N1,000.00 Standard: N1,000.00 - 28586633903961675075 Fixed: N0.00 Total records returned: 11 0101170456079 Meter Serial Number: 0101170456079 Debt Details This customer does not have any Debt accounts associated. Date Sold: 14/05/20 12:30 Meter/Type: 0101170456079 Retailer/Operator: BOCA/ Token Ref: 201351230541 Supplier Ref: 201351230541 Receipt: Adroit3EMDB04771683 Total Value: N10,000.00 Standard: N10,000.00 - 09536158653428191725 Fixed: N0.00 Date Sold: 28/05/20 19:11 Meter/Type: 0101170456079 Retailer/Operator: BOCA/ Token Ref: 201491911595 Supplier Ref: 201491911595 Receipt: Adroit3EMDB04869549 Total Value: N9,900.00 Standard: N9,900.00 - 48226303713448551039 Fixed: N0.00 Date Sold: 20/06/20 19:59 Meter/Type: 0101170456079 Retailer/Operator: BOCA/ Token Ref: 201721959416 Supplier Ref: 201721959416 Receipt: Adroit3EMDB05026231 Total Value: N900.00 Standard: N900.00 - 32493321218534274533 Fixed: N0.00 Date Sold: 22/06/20 21:26 Meter/Type: 0101170456079 Retailer/Operator: BOCA/ Token Ref: 201742126235 Supplier Ref: 201742126235 Receipt: Adroit3EMDB05039050 Total Value: N8,900.00 Standard: N8,900.00 - 66069395626383889829 Fixed: N0.00 Date Sold: 08/07/20 15:35 Meter/Type: 0101170456079 Retailer/Operator: BOCA/ Token Ref: 201901535107 Supplier Ref: 201901535107 Receipt: Adroit3EMDB05162539 Total Value: N4,900.00 Standard: N4,900.00 - 04662975210081001073 Fixed: N0.00 Date Sold: 08/07/20 15:44 Meter/Type: 0101170456079 Retailer/Operator: BOCA/ Token Ref: 201901544530 Supplier Ref: 201901544530 Receipt: Adroit3EMDB05162648 Total Value: N4,900.00 Standard: N4,900.00 - 44843377813305898125 Fixed: N0.00 Date Sold: 15/07/20 11:58 Meter/Type: 0101170456079 Retailer/Operator: BOCA/ Token Ref: 201971158407 Supplier Ref: 201971158407 Receipt: Adroit3EMDB05205777 Total Value: N5,000.00 Standard: N5,000.00 - 17290446278750220828 Fixed: N0.00 Total records returned: 11