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Ticket No:
#00014475
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
FOR VENDING HISTORY 0101160054280
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Top of Form Bottom of Form ________________________________________ Top of Form Date Sold: 25/10/19 15:57 Meter/Type: 0101160054280 Retailer/Operator: BOCA/ Token Ref: 192981459037 Supplier Ref: 192981459037 Receipt: Adroit3EMDB03187502 Total Value: N2,000.00 Standard: N2,000.00 - 01132638125370137602 Fixed: N0.00 Date Sold: 14/11/19 15:02 Meter/Type: 0101160054280 Retailer/Operator: DATAPEX/ Token Ref: 157373667344 Supplier Ref: 157373667344 Receipt: Adroit3EMDB03309941 Total Value: N1,500.00 Standard: N1,500.00 - 58261599910682367085 Fixed: N0.00 Date Sold: 14/11/19 21:47 Meter/Type: 0101160054280 Retailer/Operator: DATAPEX/ Token Ref: 157376093431 Supplier Ref: 157376093431 Receipt: Adroit3EMDB03312851 Total Value: N500.00 Standard: N500.00 - 06976281369779035428 Fixed: N0.00 Date Sold: 16/12/19 13:39 Meter/Type: 0101160054280 Retailer/Operator: DATAPEX/ Token Ref: 157649654399 Supplier Ref: 157649654399 Receipt: Adroit3EMDB03542782 Total Value: N1,500.00 Standard: N1,500.00 - 65641545869587057214 Fixed: N0.00 Date Sold: 03/01/20 09:39 Meter/Type: 0101160054280 Retailer/Operator: BOCA/ Token Ref: 200030842326 Supplier Ref: 200030842326 Receipt: Adroit3EMDB03697665 Total Value: N1,000.00 Standard: N1,000.00 - 60263893397808777370 Fixed: N0.00 Date Sold: 26/01/20 21:55 Meter/Type: 0101160054280 Retailer/Operator: DATAPEX/ Token Ref: 158006872687 Supplier Ref: 158006872687 Receipt: Adroit3EMDB03890878 Total Value: N2,000.00 Standard: N2,000.00 - 03483685011976969584 Fixed: N0.00 Date Sold: 03/03/20 17:54 Meter/Type: 0101160054280 Retailer/Operator: DATAPEX/ Token Ref: 158325087718 Supplier Ref: 158325087718 Receipt: Adroit3EMDB04263459 Total Value: N2,000.00 Standard: N434.97 - 04382896043608811281 Debt: N1,565.03 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/03/20 09:28 Meter/Type: 0101160054280 Retailer/Operator: BOCA/ Token Ref: 200880827565 Supplier Ref: 200880827565 Receipt: Adroit3EMDB04443830 Total Value: N1,000.00 Standard: N1,000.00 - 62688205930371340905 Fixed: N0.00 Date Sold: 19/04/20 11:27 Meter/Type: 0101160054280 Retailer/Operator: BOCA/ Token Ref: 201101127506 Supplier Ref: 201101127506 Receipt: Adroit3EMDB04606780 Total Value: N500.00 Standard: N500.00 - 42132897872411329432 Fixed: N0.00 Date Sold: 07/05/20 18:23 Meter/Type: 0101160054280 Retailer/Operator: BOCA/ Token Ref: 201281823110 Supplier Ref: 201281823110 Receipt: Adroit3EMDB04729120 Total Value: N500.00 Standard: N500.00 - 68413898362598719892 Fixed: N0.00 Date Sold: 14/06/20 21:46 Meter/Type: 0101160054280 Retailer/Operator: BOCA/ Token Ref: 201662146078 Supplier Ref: 201662146078 Receipt: Adroit3EMDB04982599 Total Value: N500.00 Standard: N500.00 - 31409630143567381898 Fixed: N0.00 Date Sold: 01/07/20 21:40 Meter/Type: 0101160054280 Retailer/Operator: BOCA/ Token Ref: 201832140445 Supplier Ref: 201832140445 Receipt: Adroit3EMDB05114690 Total Value: N1,000.00 Standard: N1,000.00 - 28930787590149414723 Fixed: N0.00 Total records returned: 39