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Ticket No:
#00014467
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending history opening balance and outstanding debt balance Please I wish to request for vending history opening balance and outstanding debt balance of the following meter 51161031742.54161065625.thanks
Initiated BY:
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Initiator's Email:
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Zainab Mujtaba
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH, debt details
Impact Summary:
51161031742. No Contract (with an Account) No token sales. 54161065625 Meter Serial Number: 54161065625 Contract Account Number: 6341101813-01 Debt Details • Name: OUTSTANDING • Reference Number: 54161065625 • Start Date: 9/16/2019 • Category: Outstanding Balance • Original Balance: $238,683.18 • Outstanding Balance: $205,683.18 • Running Balance: $205,683.18 • Note: none specified • Status: Active • Collection Method: Monthly Amount • Collection Value: $3,000.00 • Latest Payment: 7/7/2020 8:48:59 PM VH Date Sold: 17/09/18 15:11 Meter/Type: 54161065625 Retailer/Operator: Fucil/ Token Ref: 944139565689106 Supplier Ref: 944139565689106 Receipt: FuGrp3EMDB01074510 Total Value: N1,000.00 Standard: N1,000.00 - 31055381096031791959 Fixed: N0.00 Date Sold: 16/10/18 11:57 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 000672690142 Supplier Ref: 000672690142 Receipt: Adroit3EMDB01167785 Total Value: N500.00 Standard: N500.00 - 52932928995063117329 Fixed: N0.00 Date Sold: 22/10/18 09:14 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 000673537465 Supplier Ref: 000673537465 Receipt: Adroit3EMDB01186118 Total Value: N3,000.00 Standard: N3,000.00 - 04853415910642200792 Fixed: N0.00 Date Sold: 14/01/19 14:53 Meter/Type: 54161065625 Retailer/Operator: BOCA/ Token Ref: 190141353156 Supplier Ref: 190141353156 Receipt: Adroit3EMDB01577950 Total Value: N500.00 Standard: N500.00 - 46437621242452635145 Fixed: N0.00 Date Sold: 26/01/19 13:50 Meter/Type: 54161065625 Retailer/Operator: BOCA/ Token Ref: 190261250567 Supplier Ref: 190261250567 Receipt: Adroit3EMDB01671165 Total Value: N500.00 Standard: N500.00 - 71235392872320629446 Fixed: N0.00 Date Sold: 21/04/19 16:43 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 155585782636 Supplier Ref: 155585782636 Receipt: Adroit3EMDB02218654 Total Value: N3,000.00 Standard: N3,000.00 - 59542637294567074655 Fixed: N0.00 Date Sold: 24/04/19 12:52 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 155610304640 Supplier Ref: 155610304640 Receipt: Adroit3EMDB02233510 Total Value: N1,000.00 Standard: N1,000.00 - 49303899220981378760 Fixed: N0.00 Date Sold: 30/05/19 16:34 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 155922661671 Supplier Ref: 155922661671 Receipt: Adroit3EMDB02421691 Total Value: N3,000.00 Standard: N3,000.00 - 56960933928254511837 Fixed: N0.00 Date Sold: 05/07/19 23:01 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 156236050435 Supplier Ref: 156236050435 Receipt: Adroit3EMDB02606683 Total Value: N3,000.00 Standard: N3,000.00 - 14960674223797130698 Fixed: N0.00 Date Sold: 18/08/19 22:06 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 156615878652 Supplier Ref: 156615878652 Receipt: Adroit3EMDB02824456 Total Value: N3,000.00 Standard: N3,000.00 - 00122509357842645010 Fixed: N0.00 Date Sold: 20/09/19 20:49 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 156900538838 Supplier Ref: 156900538838 Receipt: Adroit3EMDB02998190 Total Value: N6,000.00 Standard: N3,000.00 - 18496157312226467947 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/09/19 18:32 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 156968839201 Supplier Ref: 156968839201 Receipt: Adroit3EMDB03041062 Total Value: N3,000.00 Standard: N3,000.00 - 26530041507646508112 Fixed: N0.00 Date Sold: 01/03/20 00:09 Meter/Type: 54161065625 Retailer/Operator: DATAPEX/ Token Ref: 158301408887 Supplier Ref: 158301408887 Receipt: Adroit3EMDB04227053 Total Value: N18,200.00 Standard: N3,200.00 - 46275310827069700827 Debt: N15,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 04/04/20 07:39 Meter/Type: 54161065625 Retailer/Operator: BOCA/ Token Ref: 200950639306 Supplier Ref: 200950639306 Receipt: Adroit3EMDB04502935 Total Value: N9,000.00 Standard: N3,000.00 - 04885943943143297706 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/05/20 11:04 Meter/Type: 54161065625 Retailer/Operator: BOCA/ Token Ref: 201291104096 Supplier Ref: 201291104096 Receipt: Adroit3EMDB04732739 Total Value: N6,000.00 Standard: N3,000.00 - 60676969339950331210 Debt: N3,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 07/07/20 20:48 Meter/Type: 54161065625 Retailer/Operator: BOCA/ Token Ref: 201892049063 Supplier Ref: 201892049063 Receipt: Adroit3EMDB05157715 Total Value: N9,000.00 Standard: N3,000.00 - 16128877106629575763 Debt: N6,000.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 30