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Ticket No:
#00014456
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, Kindly provide VH for 0101161033093 Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below Date Sold: 31/01/20 10:19 Meter/Type: 0101161033093 Retailer/Operator: DATAPEX/ Token Ref: 158045876199 Supplier Ref: 158045876199 Receipt: Adroit3EMDB03933196 Total Value: N3,000.00 Standard: N3,000.00 - 29982742309353132794 Fixed: N0.00 Date Sold: 07/02/20 18:01 Meter/Type: 0101161033093 Retailer/Operator: Fucil/ Token Ref: 822640916849714 Supplier Ref: 822640916849714 Receipt: FuGrp3EMDB04008075 Total Value: N1,000.00 Standard: N1,000.00 - 61701456690057211450 Fixed: N0.00 Date Sold: 29/02/20 12:27 Meter/Type: 0101161033093 Retailer/Operator: DATAPEX/ Token Ref: 158297202189 Supplier Ref: 158297202189 Receipt: Adroit3EMDB04217195 Total Value: N1,000.00 Standard: N1,000.00 - 25493761116951060673 Fixed: N0.00 Date Sold: 05/03/20 17:18 Meter/Type: 0101161033093 Retailer/Operator: DATAPEX/ Token Ref: 158342148483 Supplier Ref: 158342148483 Receipt: Adroit3EMDB04287198 Total Value: N500.00 Standard: N500.00 - 06937815906799894892 Fixed: N0.00 Date Sold: 18/03/20 17:34 Meter/Type: 0101161033093 Retailer/Operator: BOCA/ Token Ref: 200781634161 Supplier Ref: 200781634161 Receipt: Adroit3EMDB04373450 Total Value: N1,000.00 Standard: N1,000.00 - 02973609537702086638 Fixed: N0.00 Date Sold: 31/03/20 16:04 Meter/Type: 0101161033093 Retailer/Operator: BOCA/ Token Ref: 200911504177 Supplier Ref: 200911504177 Receipt: Adroit3EMDB04472404 Total Value: N1,000.00 Standard: N1,000.00 - 54462275739965776690 Fixed: N0.00 Date Sold: 12/04/20 21:36 Meter/Type: 0101161033093 Retailer/Operator: BOCA/ Token Ref: 201032036075 Supplier Ref: 201032036075 Receipt: Adroit3EMDB04559961 Total Value: N1,500.00 Standard: N1,500.00 - 55889614013195488982 Fixed: N0.00 Date Sold: 24/04/20 20:27 Meter/Type: 0101161033093 Retailer/Operator: BOCA/ Token Ref: 201152028090 Supplier Ref: 201152028090 Receipt: Adroit3EMDB04647501 Total Value: N1,500.00 Standard: N1,500.00 - 39169864354581673634 Fixed: N0.00 Date Sold: 10/05/20 18:47 Meter/Type: 0101161033093 Retailer/Operator: BOCA/ Token Ref: 201311848030 Supplier Ref: 201311848030 Receipt: Adroit3EMDB04750784 Total Value: N1,500.00 Standard: N1,500.00 - 04953885361802495677 Fixed: N0.00 Date Sold: 11/05/20 11:08 Meter/Type: 0101161033093 Retailer/Operator: BOCA/ Token Ref: 201321108193 Supplier Ref: 201321108193 Receipt: Adroit3EMDB04753960 Total Value: N1,500.00 Standard: N1,500.00 - 47772662920683235126 Fixed: N0.00 Date Sold: 10/06/20 09:19 Meter/Type: 0101161033093 Retailer/Operator: BOCA/ Token Ref: 201620919540 Supplier Ref: 201620919540 Receipt: Adroit3EMDB04952676 Total Value: N1,000.00 Standard: N1,000.00 - 17316173228425792979 Fixed: N0.00 Date Sold: 20/06/20 21:30 Meter/Type: 0101161033093 Retailer/Operator: BOCA/ Token Ref: 201722130391 Supplier Ref: 201722130391 Receipt: Adroit3EMDB05026937 Total Value: N2,000.00 Standard: N2,000.00 - 63287114773799143896 Fixed: N0.00 Total records returned: 24