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Ticket No:
#00014438
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, Kindly provide us with the vending history of MSN: 0101170307793. Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Good morning, Find below Date Sold: 24/07/18 13:20 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 182051220523 Supplier Ref: 182051220523 Receipt: Adroit3EMDB00921391 Total Value: N2,000.00 Standard: N2,000.00 - 58827970765911350443 Fixed: N0.00 Date Sold: 07/08/18 10:19 Meter/Type: 0101170307793 Retailer/Operator: eTranzact/ Token Ref: 821909180000 Supplier Ref: 821909180000 Receipt: Adroit3EMDB00957413 Total Value: N3,000.00 Standard: N3,000.00 - 11123712156186836922 Fixed: N0.00 Date Sold: 26/08/18 00:22 Meter/Type: 0101170307793 Retailer/Operator: DATAPEX/ Token Ref: 153523561436 Supplier Ref: 153523561436 Receipt: Adroit3EMDB01008530 Total Value: N1,000.00 Standard: N1,000.00 - 62563533396200072967 Fixed: N0.00 Date Sold: 29/08/18 16:36 Meter/Type: 0101170307793 Retailer/Operator: Fucil/ Token Ref: 428991108074634 Supplier Ref: 428991108074634 Receipt: FuGrp3EMDB01019293 Total Value: N2,000.00 Standard: N2,000.00 - 54917168472171386837 Fixed: N0.00 Date Sold: 10/09/18 12:54 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 182531154082 Supplier Ref: 182531154082 Receipt: Adroit3EMDB01052758 Total Value: N3,000.00 Standard: N3,000.00 - 01156909819408086203 Fixed: N0.00 Date Sold: 14/09/18 13:47 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 182571246583 Supplier Ref: 182571246583 Receipt: Adroit3EMDB01066709 Total Value: N200.00 Standard: N42,324.10 - 22864511647150026476 Debt: -N42,124.10 - Total Debt/Refund Fixed: N0.00 Date Sold: 06/05/19 02:27 Meter/Type: 0101170307793 Retailer/Operator: DATAPEX/ Token Ref: 155710226203 Supplier Ref: 155710226203 Receipt: Adroit3EMDB02300694 Total Value: N20,000.00 Standard: N20,000.00 - 06156976421266437531 Fixed: N0.00 Date Sold: 11/10/19 12:03 Meter/Type: 0101170307793 Retailer/Operator: DATAPEX/ Token Ref: 157078822566 Supplier Ref: 157078822566 Receipt: Adroit3EMDB03111159 Total Value: N2,000.00 Standard: N2,000.00 - 41674224848575525849 Fixed: N0.00 Date Sold: 21/11/19 21:28 Meter/Type: 0101170307793 Retailer/Operator: DATAPEX/ Token Ref: 157436448302 Supplier Ref: 157436448302 Receipt: Adroit3EMDB03352854 Total Value: N1,000.00 Standard: N1,000.00 - 11951315276157084808 Fixed: N0.00 Date Sold: 20/12/19 14:22 Meter/Type: 0101170307793 Retailer/Operator: DATAPEX/ Token Ref: 157684465040 Supplier Ref: 157684465040 Receipt: Adroit3EMDB03581602 Total Value: N1,000.00 Standard: N1,000.00 - 36250374020036553299 Fixed: N0.00 Date Sold: 17/01/20 15:07 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 200171411080 Supplier Ref: 200171411080 Receipt: Adroit3EMDB03815515 Total Value: N500.00 Standard: N500.00 - 61568608621221601593 Fixed: N0.00 Date Sold: 21/01/20 09:48 Meter/Type: 0101170307793 Retailer/Operator: DATAPEX/ Token Ref: 157959306077 Supplier Ref: 157959306077 Receipt: Adroit3EMDB03843163 Total Value: N900.00 Standard: N900.00 - 02027625422756783134 Fixed: N0.00 Date Sold: 17/03/20 13:17 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 200771217314 Supplier Ref: 200771217314 Receipt: Adroit3EMDB04365069 Total Value: N1,000.00 Standard: N1,000.00 - 39852197116417641998 Fixed: N0.00 Date Sold: 03/04/20 14:24 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 200941324443 Supplier Ref: 200941324443 Receipt: Adroit3EMDB04498944 Total Value: N1,500.00 Standard: N1,500.00 - 27215714910559128012 Fixed: N0.00 Date Sold: 10/05/20 17:46 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 201311746176 Supplier Ref: 201311746176 Receipt: Adroit3EMDB04750407 Total Value: N1,000.00 Standard: N1,000.00 - 58948259311527358389 Fixed: N0.00 Date Sold: 22/05/20 17:03 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 201431703476 Supplier Ref: 201431703476 Receipt: Adroit3EMDB04827723 Total Value: N500.00 Standard: N500.00 - 32850727230846013575 Fixed: N0.00 Date Sold: 26/05/20 11:19 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 201471119222 Supplier Ref: 201471119222 Receipt: Adroit3EMDB04851314 Total Value: N3,000.00 Standard: N3,000.00 - 64455185563207468886 Fixed: N0.00 Date Sold: 07/06/20 20:40 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 201592040197 Supplier Ref: 201592040197 Receipt: Adroit3EMDB04940816 Total Value: N3,000.00 Standard: N3,000.00 - 35302762233213805527 Fixed: N0.00 Date Sold: 08/07/20 05:53 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 201900553483 Supplier Ref: 201900553483 Receipt: Adroit3EMDB05158170 Total Value: N3,000.00 Standard: N3,000.00 - 39585650792176587424 Fixed: N0.00 Date Sold: 10/07/20 14:01 Meter/Type: 0101170307793 Retailer/Operator: BOCA/ Token Ref: 201921401142 Supplier Ref: 201921401142 Receipt: Adroit3EMDB05175398 Total Value: N500.00 Standard: N500.00 - 04587868428194516333 Fixed: N0.00 Total records returned: 30