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Ticket No:
#00014378
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history 0101185053077 Good afternoon Kindly send me the details of the above meter Best regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 30/08/19 10:50 Meter/Type: 0101185053077 Retailer/Operator: JEDANGLOJOS/Hadamu Token Ref: 924209500020 Supplier Ref: 924209500020 Receipt: JEDNIG3EMDB02880590 Total Value: N100,000.00 Standard: N100,000.00 - 50001345958830779816 Fixed: N0.00 Date Sold: 20/01/20 18:57 Meter/Type: 0101185053077 Retailer/Operator: JEDANGLOJOS/Hadamu Token Ref: 002018000111 Supplier Ref: 002018000111 Receipt: JEDNIG3EMDB03839919 Total Value: N20,000.00 Standard: N20,000.00 - 38229233277447853247 Fixed: N0.00 Date Sold: 18/05/20 14:38 Meter/Type: 0101185053077 Retailer/Operator: JEDANGLOJOS/Hadamu Token Ref: 013914380042 Supplier Ref: 013914380042 Receipt: JEDNIG3EMDB04798558 Total Value: N200,000.00 Standard: N200,000.00 - 40204261935735625326 Fixed: N0.00 Date Sold: 01/06/20 19:13 Meter/Type: 0101185053077 Retailer/Operator: JEDANGLOJOS/Hadamu Token Ref: 015319130173 Supplier Ref: 015319130173 Receipt: JEDNIG3EMDB04900754 Total Value: N100,000.00 Standard: N100,000.00 - 05631267267686103420 Fixed: N0.00 Total records returned: 4