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Ticket No:
#00014372
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Support Team, Kindly furnish us with VH of 54161049595. Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 23/03/17 12:36 Meter/Type: 54161049595 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 708212360182 Supplier Ref: 708212360182 Receipt: JEDNIG3EMDB00188168 Total Value: N6,000.00 Standard: N6,000.00 - 17729333518981046335 Date Sold: 20/04/17 12:27 Meter/Type: 54161049595 Retailer/Operator: JEDANGLOJOS/fuzomba Token Ref: 711012270112 Supplier Ref: 711012270112 Receipt: JEDNIG3EMDB00223153 Total Value: N8,000.00 Standard: N6,000.00 - 01467875810546237798 Debt: N2,000.00 - Total Debt/Refund Date Sold: 12/05/17 11:29 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000597518907 Supplier Ref: 000597518907 Receipt: Adroit3EMDB00249095 Total Value: N7,900.00 Standard: N5,900.00 - 40787972971955069769 Debt: N2,000.00 - Total Debt/Refund Date Sold: 07/06/17 10:15 Meter/Type: 54161049595 Retailer/Operator: JEDANGLOJOS/fuzomba Token Ref: 715810150144 Supplier Ref: 715810150144 Receipt: JEDNIG3EMDB00284605 Total Value: N6,000.00 Standard: N4,000.00 - 33198545838739152125 Debt: N2,000.00 - Total Debt/Refund Date Sold: 21/06/17 14:46 Meter/Type: 54161049595 Retailer/Operator: JEDANGLOJOS/fuzomba Token Ref: 717214460084 Supplier Ref: 717214460084 Receipt: JEDNIG3EMDB00302639 Total Value: N8,000.00 Standard: N8,000.00 - 31321763328480192416 Date Sold: 24/07/17 14:26 Meter/Type: 54161049595 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 720514260409 Supplier Ref: 720514260409 Receipt: JEDNIG3EMDB00343611 Total Value: N8,000.00 Standard: N6,000.00 - 69150143655238551007 Debt: N2,000.00 - Total Debt/Refund Date Sold: 15/08/17 15:59 Meter/Type: 54161049595 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 722715590020 Supplier Ref: 722715590020 Receipt: JEDNIG3EMDB00373312 Total Value: N10,000.00 Standard: N8,000.00 - 71896530773191468023 Debt: N2,000.00 - Total Debt/Refund Date Sold: 15/09/17 15:13 Meter/Type: 54161049595 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 725815140332 Supplier Ref: 725815140332 Receipt: JEDNIG3EMDB00414064 Total Value: N8,500.00 Standard: N6,500.00 - 26296764848317981574 Debt: N2,000.00 - Total Debt/Refund Date Sold: 16/10/17 15:16 Meter/Type: 54161049595 Retailer/Operator: JEDANGLOJOS/jlahol Token Ref: 728915160445 Supplier Ref: 728915160445 Receipt: JEDNIG3EMDB00455486 Total Value: N10,000.00 Standard: N8,000.00 - 39392240138875658177 Debt: N2,000.00 - Total Debt/Refund Date Sold: 15/11/17 16:33 Meter/Type: 54161049595 Retailer/Operator: BOCA/ Token Ref: 731916331551 Supplier Ref: 731916331551 Receipt: Adroit3EMDB00498964 Total Value: N8,000.00 Standard: N6,000.00 - 45728577770893710005 Debt: N2,000.00 - Total Debt/Refund Date Sold: 07/12/17 16:17 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000627643897 Supplier Ref: 000627643897 Receipt: Adroit3EMDB00530377 Total Value: N8,100.00 Standard: N6,100.00 - 13913707669889409743 Debt: N2,000.00 - Total Debt/Refund Date Sold: 27/12/17 12:18 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000630499983 Supplier Ref: 000630499983 Receipt: Adroit3EMDB00558473 Total Value: N8,000.00 Standard: N8,000.00 - 72979615105504347482 Date Sold: 28/01/18 19:51 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000635153173 Supplier Ref: 000635153173 Receipt: Adroit3EMDB00598370 Total Value: N8,000.00 Standard: N6,000.00 - 37135271186025900477 Debt: N2,000.00 - Total Debt/Refund Date Sold: 08/02/18 01:23 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000636626334 Supplier Ref: 000636626334 Receipt: Adroit3EMDB00614714 Total Value: N8,000.00 Standard: N6,000.00 - 19080674429441021305 Debt: N2,000.00 - Total Debt/Refund Date Sold: 26/02/18 16:26 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000639308708 Supplier Ref: 000639308708 Receipt: Adroit3EMDB00640816 Total Value: N8,000.00 Standard: N8,000.00 - 22119282395325809889 Date Sold: 05/04/18 17:10 Meter/Type: 54161049595 Retailer/Operator: BOCA/ Token Ref: 809516101771 Supplier Ref: 809516101771 Receipt: Adroit3EMDB00701489 Total Value: N7,000.00 Standard: N3,000.00 - 26706103586406983302 Debt: N4,000.00 - Total Debt/Refund Date Sold: 05/04/18 17:12 Meter/Type: 54161049595 Retailer/Operator: BOCA/ Token Ref: 809516121773 Supplier Ref: 809516121773 Receipt: Adroit3EMDB00701499 Total Value: N2,000.00 Standard: N2,000.00 - 19407609947163136736 Date Sold: 26/04/18 20:12 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000647821271 Supplier Ref: 000647821271 Receipt: Adroit3EMDB00735294 Total Value: N8,000.00 Standard: N8,000.00 - 56253950706752028671 Fixed: N0.00 Date Sold: 29/05/18 18:23 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000652562427 Supplier Ref: 000652562427 Receipt: Adroit3EMDB00798278 Total Value: N8,000.00 Standard: N6,000.00 - 30388212902179800410 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 19/06/18 19:54 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000655595659 Supplier Ref: 000655595659 Receipt: Adroit3EMDB00842890 Total Value: N8,000.00 Standard: N6,000.00 - 71033968921994189013 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 11/07/18 20:24 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000658766603 Supplier Ref: 000658766603 Receipt: Adroit3EMDB00894173 Total Value: N8,000.00 Standard: N6,000.00 - 60728524071112809930 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 05/08/18 19:12 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000662359598 Supplier Ref: 000662359598 Receipt: Adroit3EMDB00953217 Total Value: N8,000.00 Standard: N6,000.00 - 06603361901338141970 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/08/18 19:57 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000665388004 Supplier Ref: 000665388004 Receipt: Adroit3EMDB01009152 Total Value: N8,000.00 Standard: N8,000.00 - 45595652349127580104 Fixed: N0.00 Date Sold: 30/09/18 11:34 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000670383895 Supplier Ref: 000670383895 Receipt: Adroit3EMDB01112888 Total Value: N8,000.00 Standard: N6,000.00 - 15298245885953436766 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 26/10/18 18:35 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 000674169527 Supplier Ref: 000674169527 Receipt: Adroit3EMDB01204795 Total Value: N8,000.00 Standard: N6,000.00 - 54825957850418209044 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/11/19 14:33 Meter/Type: 54161049595 Retailer/Operator: DATAPEX/ Token Ref: 157321636692 Supplier Ref: 157321636692 Receipt: Adroit3EMDB03277275 Total Value: N11,500.00 Standard: N649.88 - 12460019692812150078 Debt: N10,850.12 - Total Debt/Refund Fixed: N0.00 Date Sold: 10/04/20 20:24 Meter/Type: 54161049595 Retailer/Operator: BOCA/ Token Ref: 201011924297 Supplier Ref: 201011924297 Receipt: Adroit3EMDB04552156 Total Value: N2,000.00 Standard: N2,000.00 - 66316430761413619996 Fixed: N0.00 Total records returned: 35