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Ticket No:
#00014368
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Support Team, Kindly furnish us with VH of 0101161056284. Thank you.
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Please find below. Date Sold: 31/08/18 10:09 Meter/Type: 0101161056284 Retailer/Operator: Fucil/ Token Ref: 226160083024160 Supplier Ref: 226160083024160 Receipt: FuGrp3EMDB01023679 Total Value: N5,000.00 Standard: N5,000.00 - 06661454493016794472 Fixed: N0.00 Date Sold: 26/09/18 11:09 Meter/Type: 0101161056284 Retailer/Operator: BOCA/ Token Ref: 182691109075 Supplier Ref: 182691109075 Receipt: Adroit3EMDB01100399 Total Value: N1,000.00 Standard: N1,000.00 - 57718777076457427861 Fixed: N0.00 Date Sold: 28/09/18 09:30 Meter/Type: 0101161056284 Retailer/Operator: BOCA/ Token Ref: 182710930017 Supplier Ref: 182710930017 Receipt: Adroit3EMDB01106700 Total Value: N4,300.00 Standard: N4,300.00 - 06214452989531808075 Fixed: N0.00 Date Sold: 04/11/18 16:16 Meter/Type: 0101161056284 Retailer/Operator: DATAPEX/ Token Ref: 154134461952 Supplier Ref: 154134461952 Receipt: Adroit3EMDB01235776 Total Value: N1,000.00 Standard: N1,000.00 - 20212457361327416073 Fixed: N0.00 Date Sold: 06/11/18 09:58 Meter/Type: 0101161056284 Retailer/Operator: BOCA/ Token Ref: 183100958278 Supplier Ref: 183100958278 Receipt: Adroit3EMDB01242700 Total Value: N5,000.00 Standard: N5,000.00 - 34756903540582452404 Fixed: N0.00 Date Sold: 24/12/18 21:24 Meter/Type: 0101161056284 Retailer/Operator: BOCA/ Token Ref: 183582024335 Supplier Ref: 183582024335 Receipt: Adroit3EMDB01458182 Total Value: N4,000.00 Standard: N4,000.00 - 65476411878795069187 Fixed: N0.00 Date Sold: 15/02/19 13:05 Meter/Type: 0101161056284 Retailer/Operator: DATAPEX/ Token Ref: 155022871488 Supplier Ref: 155022871488 Receipt: Adroit3EMDB01833217 Total Value: N3,000.00 Standard: N1,434.97 - 03876633217085973032 Debt: N1,565.03 - Total Debt/Refund Fixed: N0.00 Date Sold: 18/03/19 14:38 Meter/Type: 0101161056284 Retailer/Operator: BOCA/ Token Ref: 190771338235 Supplier Ref: 190771338235 Receipt: Adroit3EMDB02033316 Total Value: N4,000.00 Standard: N4,000.00 - 43534957310905072316 Fixed: N0.00 Date Sold: 25/04/19 10:52 Meter/Type: 0101161056284 Retailer/Operator: DATAPEX/ Token Ref: 155618234923 Supplier Ref: 155618234923 Receipt: Adroit3EMDB02238704 Total Value: N4,000.00 Standard: N4,000.00 - 70428138833273900712 Fixed: N0.00 Date Sold: 01/06/19 13:05 Meter/Type: 0101161056284 Retailer/Operator: Fucil/ Token Ref: 19978898169083 Supplier Ref: 19978898169083 Receipt: FuGrp3EMDB02434049 Total Value: N4,000.00 Standard: N4,000.00 - 62522749003590184287 Fixed: N0.00 Date Sold: 10/07/19 15:59 Meter/Type: 0101161056284 Retailer/Operator: Fucil/ Token Ref: 211983286170038 Supplier Ref: 211983286170038 Receipt: FuGrp3EMDB02629224 Total Value: N4,000.00 Standard: N4,000.00 - 66574856111160829187 Fixed: N0.00 Date Sold: 28/10/19 14:52 Meter/Type: 0101161056284 Retailer/Operator: DATAPEX/ Token Ref: 157226721979 Supplier Ref: 157226721979 Receipt: Adroit3EMDB03201999 Total Value: N4,000.00 Standard: N4,000.00 - 19325807831898144984 Fixed: N0.00 Date Sold: 04/12/19 10:26 Meter/Type: 0101161056284 Retailer/Operator: BOCA/ Token Ref: 193380928566 Supplier Ref: 193380928566 Receipt: Adroit3EMDB03460317 Total Value: N5,000.00 Standard: N5,000.00 - 10829845114260689192 Fixed: N0.00 Date Sold: 21/02/20 18:57 Meter/Type: 0101161056284 Retailer/Operator: DATAPEX/ Token Ref: 158230423066 Supplier Ref: 158230423066 Receipt: Adroit3EMDB04136429 Total Value: N1,000.00 Standard: N1,000.00 - 53609674636854983509 Fixed: N0.00 Date Sold: 12/03/20 12:02 Meter/Type: 0101161056284 Retailer/Operator: Pagatech/ Token Ref: 007211029506 Supplier Ref: 007211029506 Receipt: PagT13EMDB04337183 Total Value: N1,500.00 Standard: N1,500.00 - 60654296147963796128 Fixed: N0.00 Total records returned: 26