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Ticket No:
#00014365
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear IT Suport, Kindly generate VH for the meter number 54160891633 regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
VH
Impact Summary:
Hello, Find below Date Sold: 09/04/18 17:30 Meter/Type: 54160891633 Retailer/Operator: Fucil/ Token Ref: 276147878187071 Supplier Ref: 276147878187071 Receipt: FuGrp3EMDB00707825 Total Value: N3,000.00 Standard: N3,000.00 - 32123627572719442845 Date Sold: 16/05/18 13:47 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 813612471282 Supplier Ref: 813612471282 Receipt: Adroit3EMDB00772305 Total Value: N2,000.00 Standard: N2,000.00 - 67639220782933406159 Fixed: N0.00 Date Sold: 18/06/18 12:20 Meter/Type: 54160891633 Retailer/Operator: DATAPEX/ Token Ref: 000655406227 Supplier Ref: 000655406227 Receipt: Adroit3EMDB00839024 Total Value: N1,000.00 Standard: N1,000.00 - 03579435054968506109 Fixed: N0.00 Date Sold: 29/06/18 16:26 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 818015251955 Supplier Ref: 818015251955 Receipt: Adroit3EMDB00865047 Total Value: N2,500.00 Standard: N2,500.00 - 11598242970243380734 Fixed: N0.00 Date Sold: 02/08/18 12:29 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 182141129583 Supplier Ref: 182141129583 Receipt: Adroit3EMDB00944962 Total Value: N2,500.00 Standard: N2,500.00 - 52070534080124327864 Fixed: N0.00 Date Sold: 15/09/18 17:41 Meter/Type: 54160891633 Retailer/Operator: Fucil/ Token Ref: 973002410226099 Supplier Ref: 973002410226099 Receipt: FuGrp3EMDB01070615 Total Value: N1,000.00 Standard: N1,000.00 - 02516717453217712618 Fixed: N0.00 Date Sold: 06/10/18 14:01 Meter/Type: 54160891633 Retailer/Operator: Fucil/ Token Ref: 76878620196009 Supplier Ref: 76878620196009 Receipt: FuGrp3EMDB01135946 Total Value: N1,000.00 Standard: N1,000.00 - 51649399321675727605 Fixed: N0.00 Date Sold: 13/11/18 09:09 Meter/Type: 54160891633 Retailer/Operator: DATAPEX/ Token Ref: 000676705033 Supplier Ref: 000676705033 Receipt: Adroit3EMDB01265791 Total Value: N1,000.00 Standard: N1,000.00 - 11869810660039359302 Fixed: N0.00 Date Sold: 01/12/18 11:18 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 183351118561 Supplier Ref: 183351118561 Receipt: Adroit3EMDB01329887 Total Value: N1,000.00 Standard: N1,000.00 - 03687027406144832894 Fixed: N0.00 Date Sold: 01/02/19 17:36 Meter/Type: 54160891633 Retailer/Operator: DATAPEX/ Token Ref: 154903541535 Supplier Ref: 154903541535 Receipt: Adroit3EMDB01727596 Total Value: N1,000.00 Standard: N1,000.00 - 62945862136719067647 Fixed: N0.00 Date Sold: 15/02/19 17:28 Meter/Type: 54160891633 Retailer/Operator: Fucil/ Token Ref: 963605208048245 Supplier Ref: 963605208048245 Receipt: FuGrp3EMDB01838204 Total Value: N1,500.00 Standard: N1,500.00 - 71546481682843285893 Fixed: N0.00 Date Sold: 23/04/19 15:17 Meter/Type: 54160891633 Retailer/Operator: Fucil/ Token Ref: 356868696120715 Supplier Ref: 356868696120715 Receipt: FuGrp3EMDB02228812 Total Value: N5,500.00 Standard: N1,500.00 - 27287548360537490299 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 15/06/19 14:35 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 191661335117 Supplier Ref: 191661335117 Receipt: Adroit3EMDB02509780 Total Value: N5,500.00 Standard: N1,500.00 - 24448302489012788156 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 08/08/19 14:08 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 192201308264 Supplier Ref: 192201308264 Receipt: Adroit3EMDB02773917 Total Value: N5,000.00 Standard: N1,000.00 - 50750089387695237142 Debt: N4,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 09/09/19 14:09 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 192521309204 Supplier Ref: 192521309204 Receipt: Adroit3EMDB02935163 Total Value: N5,000.00 Standard: N3,000.00 - 18195464274564079989 Debt: N2,000.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/12/19 18:28 Meter/Type: 54160891633 Retailer/Operator: DATAPEX/ Token Ref: 157772349435 Supplier Ref: 157772349435 Receipt: Adroit3EMDB03672225 Total Value: N8,000.00 Standard: N500.00 - 60823579147613861534 Debt: N7,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/01/20 18:56 Meter/Type: 54160891633 Retailer/Operator: DATAPEX/ Token Ref: 157902120390 Supplier Ref: 157902120390 Receipt: Adroit3EMDB03793827 Total Value: N3,200.00 Standard: N700.00 - 45489310817053331381 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 14/01/20 19:03 Meter/Type: 54160891633 Retailer/Operator: DATAPEX/ Token Ref: 157902160255 Supplier Ref: 157902160255 Receipt: Adroit3EMDB03793872 Total Value: N500.00 Standard: N500.00 - 32173870011089474602 Fixed: N0.00 Date Sold: 13/02/20 20:38 Meter/Type: 54160891633 Retailer/Operator: DATAPEX/ Token Ref: 158161910017 Supplier Ref: 158161910017 Receipt: Adroit3EMDB04063250 Total Value: N3,000.00 Standard: N500.00 - 66692592095888728546 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 28/02/20 16:44 Meter/Type: 54160891633 Retailer/Operator: DATAPEX/ Token Ref: 158290107434 Supplier Ref: 158290107434 Receipt: Adroit3EMDB04208573 Total Value: N1,000.00 Standard: N1,000.00 - 54571233787634754917 Fixed: N0.00 Date Sold: 27/03/20 21:29 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 200872029466 Supplier Ref: 200872029466 Receipt: Adroit3EMDB04442664 Total Value: N4,000.00 Standard: N1,500.00 - 11835621490869903629 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Date Sold: 30/04/20 07:41 Meter/Type: 54160891633 Retailer/Operator: BOCA/ Token Ref: 201210742030 Supplier Ref: 201210742030 Receipt: Adroit3EMDB04684996 Total Value: N4,000.00 Standard: N1,500.00 - 67924507415402488073 Debt: N2,500.00 - Total Debt/Refund Fixed: N0.00 Total records returned: 55